Information Technology Technician

Blupace Tech; Plainsboro Township (NJ); On-site; USD 50,000 - 65,000; Full time

Job summary

A technology services company based in Plainsboro Township, NJ is seeking an Entry Level Onsite IT Support professional to deliver IT services to users. Responsibilities include managing asset life cycles, providing user training, and collaborating on IT projects. Candidates should possess a degree in IT or equivalent experience and be fluent in English. Knowledge of ServiceNow is preferred. This role is on a contract basis, focusing on IT services in a dynamic work environment.

Qualifications

• Degree in IT preferred or 3+ years of relevant experience.
• Fluent in oral and writing in English.
• Experience with ITSM tools like ServiceNow preferred.

Responsibilities

• Deliver onsite IT support and services.
• Provide user training and onboarding.
• Manage IT equipment resources including meeting rooms.
• Assist in IT project implementations.
• Ensure compliance with legal laws and company principles.

Skills

Onsite IT support

IT inventory management

Microsoft environments

Windows 10 knowledge

Asset management

Collaboration with stakeholders

User training

Education

Degree in IT or 3+ years experience

Tools

ServiceNow

Job description

Responsibilities

• Responsible for delivering the Onsite IT support & services to all users of the individual Site and executing on all assigned IT activities.
• Strong knowledge of IT equipment and inventory management practices.
• Proficiency in managing and monitoring asset life cycles.
• As part of the Local Onsite IT support team, ensure the day‑to‑day IT operations availability at the site.
• Good technical knowledge in Microsoft, Windows 10, 0365 environments, hardware, infrastructure and IOS devices.
• Experience working in an International environment is an asset.

Position’s key accountabilities

• Perform the On‑Site IT services and support.
• Perform the local IT infrastructure support.
• Collaborate and engage with LoB on GITO IT related matters.
• Provide user training and on‑boarding.
• Manage IT equipment resources including meeting rooms and AV equipment.
• Assist and collaborate in IT project implementation as assigned by Lead or IT Operations manager.
• Multiple visits to remote/dispatched sites when applicable.
• Work Agile with Kanban for all assigned planned tasks and participation in stand‑ups.
• Ensure and work in compliance with Novo Nordisk principles, relevant SOPs & legal laws.
• Responsible for the Genius bar or Drop‑in/Walk‑in support.

Education requirements

• Degree in IT preferred or 3+ years of relevant experience.
• Fluent in oral and writing in English.
• Experience with ITSM tools like ServiceNow preferred.

Seniority level

• Entry level

Employment type

• Contract

Job function

• Information Technology
• Industries: IT Services and IT Consulting