Information Technology System Analyst

Black Hawk, CO; Black Hawk (CO); On-site; USD 115,000 - 162,000; Full time

Benefits offered by this job

Excellent Benefits Package

Job summary

The IT Department of City is seeking an Information Technology Systems Analyst to perform systems analysis, develop software applications, and provide technical support. The role also serves as a backup for the IT Manager and collaborates with users via email, phone, or onsite to resolve technology problems.

Responsibilities include supporting the City's technology systems, troubleshooting, upgrades, training, project coordination, network security, and 24/7 on-call rotation as needed.

Qualifications

• Associate's Degree in IT, CS, or related field.
• At least three years in a systems/software analyst role.
• Experience with client-server environments and supervisory experience.

Responsibilities

• Support City technology systems including software, databases, hardware, networks, and Help Desk.
• Troubleshoot, upgrade systems, evaluate software/equipment, provide user training.
• Coordinate projects and ensure security and planning.
• May participate in a 24/7 on-call rotation.

Skills

Systems analysis

Web development concepts

PC hardware

Networking

Azure Administration

Exchange Online

VoIP knowledge

Education

Associate's Degree in IT/CS

Job description

Job Description

Job Description

POSITION

INFORMATION TECHNOLOGY SYSTEMS ANALYST

DEPARTMENT

IT

REQUISITION

1194

STATUS

REGULAR FULL-TIME; EXEMPT;12-MONTH INTRODUCTORY PERIOD

SALARY RANGE

$115,458 – $161,642 / ANNUAL – DOQ/E

WORK SCHEDULE

MON - THURS 7:30 am – 5:30 pm

OPENING DATE

MONDAY, SEPTEMBER 28, 2026

CLOSING DATE

MONDAY, OCTOBER 12, 2026

Excellent Benefits Package

Summary

This position consists of a systems analysis role, along with software application development and technical work in providing all related support issues. This position will also serve in a backup capacity for the Information Technology Manager. The primary function of this position is to support all applications and work directly with users via email, telephone or onsite. This position will also be expected to exercise interpersonal communication skills as well as having high-level skills to solve technology problems.

Essential Functions

Responsible for supporting the City’s technology systems, including application software, databases, computer hardware, networks, telecommunications, and Help Desk functions. Assists with troubleshooting, system upgrades, software and equipment evaluation, user training, project coordination, network security, and technology planning. Works closely with City departments, vendors, and contractors to support daily IT operations and may participate in a 24/7 on-call rotation as needed.

Requirements: Education and experience

• Education – Associate's Degree from a college or university in Information Technology, Computer Science, or Business Administration with an emphasis in Information Technology, or another computer-based degree.
• Knowledge – Strong knowledge of systems analysis with foundational knowledge of software development; Web development concepts and general understanding of various programming languages; Solid knowledge of the principles, practices and techniques of PC hardware configuration; PC and network operating systems; Exchange/Exchange Online based e-mail systems; LAN/WAN systems; relational database structure and programming; Strong knowledge of various network architecture methodologies; Microsoft Azure Administration including Azure Active Directory. General knowledge of VoIP-based telephones.
• Experience – At least Three (3) years’ experience in a systems analyst or software analyst role with at least one (1) year in the administration and management of information technology systems; experience with client-server environment and supervisory experience required, or any equivalent combination of training and experience that provides evidence that the applicant possesses the required knowledge, skills, and abilities.

EQUAL OPPORTUNITY EMPLOYER

EQUAL OPPORTUNITY EMPLOYER