Information Technology Support Specialist

Insight Global; Reno (NV); On-site; USD 30,000 - 48,000; Full time

Job summary

Insight Global is seeking an onsite Data Center Technician in Reno, NV for a 6-month contract with possible extensions. The role focuses on maintaining the hardware infrastructure of cloud computing server technologies and requires hands-on experience with data center operations.

The ideal candidate will resolve issues quickly using root cause analysis, demonstrate strong communication across varying technical knowledge levels, and perform effectively in high-pressure, time-sensitive situations.

Qualifications

• 1+ years of experience in Data Center/hardware support.
• Ability to work in on-site Reno, NV.
• Coachable with good communication skills.

Responsibilities

• Maintain hardware infrastructure of cloud computing server technologies.
• Resolve issues quickly and accurately via root cause analysis and command line diagnostics.

Skills

Data Center experience

Hardware support

Network support

Job description

This role will be onsite in Reno, NV for a 6-month contract with possible extensions.

MUST HAVES:

• 1+ years of experience with Data Center, hands on hardware support, network support
• Easily coachable, great personality !!!

NICE-TO-HAVE:

• Certifications – need one or more of these: A+, CCNA, OSHA, COMPTIA, Cisco

JOB DESCRIPTION:

For this position you will be tasked with maintaining the hardware infrastructure of the latest cloud computing server technologies. The ideal candidate will be able to resolve issues quickly and accurately with server and network hardware through root cause analysis with a solid understanding of computers, servers, network devices and command line diagnostics.

You must possess technical aptitude and the ability to communicate advanced technical information with a variety individuals of varying technical knowledge, good situational awareness, the capability to contribute to strong inter and intra-team development, strong analytical skills, demonstrated problem solving ability, and the ability to operate solo or as part of a team with varying degrees of supervision. This position requires the ability to successfully operate in high-pressure, time-sensitive situations while handling multiple critical priorities simultaneously. Successful candidates must be able to demonstrate effective examples of situations where personal initiative and judgment were used to benefit team objectives