Information Technology Support Engineer

Insight Global; Beaverton (OR); On-site; USD 90,000 - 102,000; Full time

Job summary

Insight Global is seeking an experienced Infrastructure Support Engineer to support a large-scale security infrastructure initiative within an enterprise Risk & Security organization. The role focuses on deployment, support, and troubleshooting of physical security technologies, including servers, endpoints, network devices, and camera systems.

The ideal candidate has hands-on hardware and infrastructure expertise, strong Windows Server skills, and a proactive approach to troubleshooting in a

Qualifications

• 3+ years in infrastructure, systems administration, or tech support.
• Experience supporting Windows Server operating systems.
• Strong hardware troubleshooting and deployment experience.
• Experience with network-connected devices and connectivity issues.
• Familiarity with switches and basic networking concepts.
• PowerShell for admin or automation tasks.
• Strong problem-solving and onsite work ability.
• Ability to work onsite in a fast-paced environment.

Responsibilities

• Provide advanced technical support for security infrastructure systems and devices.
• Install, configure, and troubleshoot hardware associated with physical security systems.
• Support enterprise camera systems and related infrastructure.
• Manage and troubleshoot Windows Server environments.
• Provide laptop, mobile device, and endpoint support as needed.
• Access and troubleshoot network switches and connectivity issues.
• Perform system maintenance, upgrades, and operational support for security-related technologies.
• Utilize PowerShell scripting for automation, administration, and troubleshooting tasks.
• Collaborate with internal teams and third-party vendors to resolve infrastructure issues.
• Support ongoing initiatives focused on strengthening enterprise security operations.

Skills

Windows Server

Hardware troubleshooting

Networking basics

PowerShell scripting

Onsite work

Troubleshooting

Tools

PowerShell

Job description

Infrastructure Support Engineer (Security Infrastructure)

Location: Beaverton, OR (Onsite 5 days/week)

Duration: 12-month contract - but high odds of extension past May 2027

Industry: Enterprise Security & Risk

Pay Rate: $45/hr

Overview

We are seeking an experienced Infrastructure Support Engineer to support a large-scale security infrastructure initiative within an enterprise Risk & Security organization. This role will focus on the deployment, support, and troubleshooting of physical security technologies and supporting infrastructure, including servers, endpoints, network-connected devices, and camera systems.

The ideal candidate will have strong hands-on experience with hardware and infrastructure, excellent troubleshooting skills, and a solid understanding of Windows server environments. Prior GSOC experience is not required.

Key Responsibilities

• Provide advanced technical support for security infrastructure systems and devices.
• Install, configure, and troubleshoot hardware associated with physical security systems.
• Support enterprise camera systems and related infrastructure.
• Manage and troubleshoot Windows Server environments.
• Provide laptop, mobile device, and endpoint support as needed.
• Access and troubleshoot network switches and connectivity issues.
• Perform system maintenance, upgrades, and operational support for security-related technologies.
• Utilize PowerShell scripting for automation, administration, and troubleshooting tasks.
• Collaborate with internal teams and third-party vendors to resolve infrastructure issues.
• Support ongoing initiatives focused on strengthening enterprise security operations.

Required Qualifications

• 3+ years of infrastructure, systems administration, or technical support experience.
• Experience supporting Windows Server operating systems.
• Strong hardware troubleshooting and deployment experience.
• Experience working with network-connected devices and troubleshooting connectivity issues.
• Familiarity with network switches and basic networking concepts.
• Experience using PowerShell for administrative or automation tasks.
• Strong problem-solving and troubleshooting abilities.
• Ability to work onsite in a fast-paced environment.

Preferred Qualifications

• Experience supporting physical security infrastructure, camera systems, or access control technologies.
• Experience working with third-party security technology providers.
• Background supporting enterprise security, facilities, or risk organizations.
• Experience with server administration and infrastructure operations.

Nice to Know

• This is an infrastructure-focused role supporting security technology initiatives.
• Prior GSOC experience is not required.
• The focus is on hardware, servers, endpoint support, and security-related infrastructure rather than on security monitoring or dispatch operations.