Information Technology Supervisor 2

State of Ohio; Northfield Center Township (OH); On-site; USD 50,000 - 72,000; Full time

Job summary

Behavioral Health - Northcoast Behavioral Healthcare in Northfield, Ohio, seeks an Information Technology Supervisor 2 to oversee local technology support in a hospital setting, ensuring dependable access to devices, systems, and services for daily operations.

You will lead IT support teams, direct daily tech operations, manage assets, coordinate with enterprise IT, and liaise with hospital leadership to improve service quality and efficiency.

Qualifications

• Experience leading IT support teams in a healthcare environment.
• Strong understanding of hospital IT operations and devices.

Responsibilities

• Lead IT staff, promote growth, and ensure consistent service delivery.
• Direct daily technology operations and maintain access to essential systems.
• Coordinate lifecycle activities for technology assets and future planning.
• Collaborate with centralized IT groups to align local operations with enterprise systems.
• Act as primary technology liaison to hospital and IT leadership.
• Identify enhancements and drive process improvements to raise service quality.

Skills

Information Technology

Job description

Organization: Behavioral Health - Northcoast Behavioral Healthcare

Agency Contact Name and Information: [e-mail]

Work Location: 1756 Sagamore Rd.
Northfield, Ohio 44067
United States

Compensation: $44.38

Schedule: Permanent - Full Time

Work Hours: Monday-Friday, 8:00AM to 5:00PM

Classified Indicator: Unclassified

Union: Exempt from union

Primary Job Skill: Information Technology

Who we are:

At the Ohio Department of Behavioral Health (DBH), we strive to exemplify The Heart of Hope for individuals and families affected by mental health and substance use disorders.

We proudly employ over 2,800 dedicated employees across our six inpatient behavioral health hospitals, Ohio Pharmacy Services, Ohio's prison systems, and the central office located in the James A. Rhodes State Office Tower in Columbus, OH.

DBH Values:

• Service-Oriented (Person Centered, Solution Oriented, Customer Service Focused)
• Collaborative (Approachable, Reasonable, Transparent)
• Value Driven
• Innovative (Yes Before No)
• Strong Sense of Urgency

Our team of highly qualified professionals advances a critical system of behavioral healthcare in Ohio that helps people be well, get well, and stay well. Join our collaborative, service-oriented environment, where you will be respected and valued.

The Ohio Department of Behavioral Health (DBH) is proud to be an Ohio Recovery Friendly Workplace, committed to supporting the well-being of all employees, including those in recovery. We foster an inclusive, stigma-free environment where individuals impacted by mental health and substance use challenges are valued, supported, and empowered to thrive. Our workplace culture promotes wellness, second-chance hiring, and recovery-informed policies that reflect our mission to serve Ohioans with compassion and respect, both in the community and within our own team.

What you’ll do at DBH:

The Information Technology Supervisor 2 oversees local technology support within a hospital setting, ensuring dependable access to devices, systems, and services essential to daily operations. This role plays a central part in coordinating IT activities that support both patient care and administrative functions.

Key Responsibilities

Lead and Develop IT Support Teams

• Guide staff, promote growth, and ensure consistent service delivery.

Oversee Daily Technology Operations

• Direct operational priorities and maintain dependable access to essential technology.

Manage Technology Assets Effective

• Coordinate lifecycle activities, track equipment, and support future planning.

Integrate Enterprise IT Solutions Locally

• Collaborate with centralized IT groups to align local operations with enterprise systems.

Serve as Primary Technology Liaison

• Communicate needs, priorities, and insights to hospital and IT leadership.

Advance Service Quality and Operational Improvements

• Identify enhancements, support process refinement, and strengthen overall performance.

This is an hourly position and is exempt from the bargaining