Information Technology Supervisor 2

Ohio Department of Behavioral Health; Northfield Center Township (OH); On-site; USD 50,000 - 72,000; Full time

Job summary

The Ohio Department of Behavioral Health is seeking an Information Technology Supervisor 2 to oversee local technology support within a hospital setting, ensuring dependable access to devices, systems and services essential to daily operations. You will coordinate IT activities that support patient care and administrative functions.

The role leads IT support teams, manages daily operations, and collaborates with enterprise IT groups to align local and centralized systems.

Qualifications

• 6 1/2 years (78 mos.) exp. commensurate with job duties and knowledge/skills as outlined in the posted position description.
• 6 months exp. in performing project management functions as defined in the position description.

Responsibilities

• Lead and Develop IT Support Teams: Guide staff, promote growth, and ensure consistent service delivery.
• Oversee Daily Technology Operations: Direct operational priorities and maintain dependable access to essential technology.
• Manage Technology Assets Effectively: Coordinate lifecycle activities, track equipment, and support future planning.
• Integrate Enterprise IT Solutions Locally: Collaborate with centralized IT groups to align local operations with enterprise systems.
• Serve As Primary Technology Liaison: Communicate needs, priorities, and insights to hospital and IT leadership.
• Advance Service Quality and Operational Improvements: Identify enhancements, support process refinement, and strengthen overall performance.

Skills

Information Technology

Job description

All job postings will expire at 11:59 PM Eastern Time on the application deadline.

Organization: Behavioral Health - Northcoast Behavioral Healthcare

Agency Contact Name and Information: [e-mail]

Work Location: 1756 Sagamore Rd. Northfield, Ohio, 44067 United States

Compensation: $44.38

Schedule: Permanent - Full Time

Work Hours: Monday-Friday, 8:00AM to 5:00PM

Classified Indicator: Unclassified

Union: Exempt from union

Primary Job Skill: Information Technology

Who We Are

At the Ohio Department of Behavioral Health (DBH), we strive to exemplify The Heart of Hope for individuals and families affected by mental health and substance use disorders.

We proudly employ over 2,800 dedicated employees across our six inpatient behavioral health hospitals, Ohio Pharmacy Services, Ohio’s prison systems, and the central office located in the James A. Rhodes State Office Tower in Columbus, OH.

DBH Values

• Service-Oriented (Person Centered, Solution Oriented, Customer Service Focused)
• Collaborative (Approachable, Reasonable, Transparent)
• Value Driven
• Innovative (Yes Before No)
• Strong Sense of Urgency

Our team of highly qualified professionals advances a critical system of behavioral healthcare in Ohio that helps people be well, get well, and stay well. Join our collaborative, service-oriented environment, where you will be respected and valued.

The Ohio Department of Behavioral Health (DBH) is proud to be an Ohio Recovery Friendly Workplace, committed to supporting the well-being of all employees, including those in recovery. We foster an inclusive, stigma-free environment where individuals impacted by mental health and substance use challenges are valued, supported, and empowered to thrive. Our workplace culture promotes wellness, second-chance hiring, and recovery-informed policies that reflect our mission to serve Ohioans with compassion and respect, both in the community and within our own team.

What You’ll Do At DBH

The Information Technology Supervisor 2 oversees local technology support within a hospital setting, ensuring dependable access to devices, systems, and services essential to daily operations. This role plays a central part in coordinating IT activities that support both patient care and administrative functions.

Key Responsibilities

Lead and Develop IT Support Teams

• Guide staff, promote growth, and ensure consistent service delivery.

Oversee Daily Technology Operations

• Direct operational priorities and maintain dependable access to essential technology.

Manage Technology Assets Effectively

• Coordinate lifecycle activities, track equipment, and support future planning.

Integrate Enterprise IT Solutions Locally

• Collaborate with centralized IT groups to align local operations with enterprise systems.

Serve As Primary Technology Liaison

• Communicate needs, priorities, and insights to hospital and IT leadership.

Advance Service Quality and Operational Improvements

• Identify enhancements, support process refinement, and strengthen overall performance.

This is an hourly position and is exempt from the bargaining units, with a pay range of 15 on the E1 Exempt Pay Range Schedule . Normal working hours are Monday through Friday, 8:00am to 5:00pm. This position is located in Summit County, at the Northcoast Behavioral Healthcare hospital, 1756 Sagamore Rd., Northfield, Ohio 44067 .

Unless required by any applicable union contract and/or requirements of the Ohio Revised Code, the selected candidate will begin at Step 1 of the pay range schedule listed above, with an opportunity for pay increase after six months of satisfactory performance and then a yearly raise thereafter.

Additional Salary / Appointment Information

This position is unclassified per ORC 124.11(A)(9).

Background Check Notice

The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant’s prior criminal convictions will be made before excluding an applicant from consideration.

Rule 5122-7-21, “Background check on applicants,” outlines disqualifying offenses that will preclude an applicant from being employed by the Department of Behavioral Health.

If you require a reasonable accommodation for the application process, assessment &/or interview, please contact Andrew Seifert, EEO/ADA Administrator at [e-mail] or 614-466-8884.

All final applicants tentatively selected for this classification will be required to submit to urinalysis to test for illegal drug use prior to appointments. An applicant with a positive test shall not be offered employment.

Why Work For The State Of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website ! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems ( such as OPERS, STRS, SERS, and HPRS ) & Optional Deferred Compensation ( Ohio Deferred Compensation )
• Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

6 1/2 years (78 mos.) exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting 6 months exp. in performing project management functions as defined in series purpose.

• Or completion of undergraduate core coursework in computer science, or completion of undergraduate core coursework in any academic major which included at least one course in each of the following:advanced-level computer programming language (for example, COBOL, Delphi, Java, Powerbuilder, Visual Basic, Pl 1, SAS PCS, Pacbase, Full Visual Suite, Designer 2000, Developer 2000, C, C++, Visual C, ECL, or Visual Studio), logic-based mathematics, data base concepts (for example, Oracle, Microsoft Access, Paradox, Sybase, IMS DB, DB2, Cache, DMS, or RDMS), computer systems analysis & design, & basic data processing concepts additional 4 1/2 years (54 mos.) exp. commensurate with job duties to be performed & knowledges & skills required as outlined in approved position description on file for position to be filled as advertised in job posting.
• Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills

Information Technology

UNUSUAL WORKING CONDITIONS

Work involves operations of computer terminal for long periods of time; overtime may be required; travel may be required which may include overnight stay; may be required to be on-call 24 hours per day, 7 days per week.

ADA Statement

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Drug-Free Workplace

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.