Information Technology Specialist (Full Time)- Metro Office

Fwymca; Fort Wayne, Northern (IN, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Free membership for you and household

Employer-funded retirement plan (12%)

Professional development and training

Free childcare options

Health, dental, and life insurance

Paid time off and sick time

HSA contributed by YMCA

Long-term disability

Job summary

The YMCA of Greater Fort Wayne is seeking an experienced Information Technology Specialist to provide hands-on technical support across the association. This position will support staff, branches, and departments with hardware, software, network connectivity, telecommunications, cybersecurity, and other technology needs.

This full-time role at the Metro Office in Fort Wayne offers opportunities to work on technology projects, implement upgrades, and collaborate with teams while enjoying benefits

Qualifications

• Must have strong communication and problem-solving skills.
• Ability to troubleshoot hardware, software, and network issues.
• Experience supervising or coordinating with others is a plus.
• IT/cybersecurity/project management certs are preferred.
• Strong organizational skills and adaptability are essential.
• Valid driver’s license and ability to complete required trainings within 60 days.

Responsibilities

• Provide day-to-day technical support for hardware, software, network, and connectivity issues.
• Support network infrastructure, telecommunications, servers, and cloud environments.
• Install, configure, and upgrade software systems and support facility openings and projects.
• Collaborate with branches and departments to identify technology needs and develop solutions.

Skills

Communication

Troubleshooting

Supervisory

Education

Associate’s degree in IT-related field

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Information Technology Specialist (Full Time)- Metro Office

Full Time Professional Fort Wayne, IN, US

Job Summary

The YMCA of Greater Fort Wayne is seeking an experienced and service-oriented Information Technology Specialist to provide hands-on technical support across the association. This position will support staff, branches, and departments with hardware, software, network connectivity, telecommunications, cybersecurity, and other technology needs.

Why you’ll love the Y

As a full-time staff member, you and your household will receive a free membership and participate in many free programs. Also, receive a 12% employer-funded retirement plan upon eligibility. Other perks our Y employees enjoy:

• Personal Development: You’ll have many opportunities for free training and certifications, as well as opportunities to advance your career.
• Childcare: Your dependents will enjoy free before and after school care and summer day camp options.
• Medical and Financial: Other benefits include paid time off and sick time, YMCA-contributed HSA, health, dental, and life insurance and long-term disability.
• Fulfillment: Engage in an amazing, encouraging, and diverse team while working for a company that cares about you personally and is actively involved in our community!

Responsibilities:

• Support: Provide day-to-day technical support for hardware, software, network, and connectivity issues.
• Connect: Support network infrastructure, telecommunications, servers, and cloud environments.
• Implement: Install, configure, and update software applications and technology systems; support system upgrades, new facility openings, and technology-related projects.
• Collaborate: Serve as a technology resource and advisor to branches and departments; partner with staff to identify technology needs and develop effective solutions.

Requirements:

• Must be at least 21 years of age.
• Associate’s degree in IT-related field required
• Two to four years of related IT experience required.
• IT, cybersecurity, or project management certification preferred.
• Excellent communication, supervisory, and troubleshooting skills.
• An elevated level of organization, flexibility, and ability to handle difficult situations effectively.
• Must have a valid driver’s license with a clean driving record.
• Successfully complete within 60 days of hire: CPR/First Aid/O2 Certification, Bloodborne Pathogen training, Child Abuse Prevention training, and all other required training as specified by your supervisor.

Location:

Metro Office located in the Phillips Center for YMCA Leadership- 1065 W Rudisill Blvd. Fort Wayne, IN 46807.

The Information Technology team supports all YMCA of Greater Fort Wayne locations throughout Allen, Whitley, and Wells Counties, as well as YMCA Camp Potawotami.