Information Technology Specialist (Direct Hire)

The Aerozone; United States; Hybrid; USD 70,000 - 110,000; Full time

Job summary

The Aerozone is seeking an IT specialist to assist in the design, configuration, and maintenance of enterprise-class computer hardware, operating systems, and end-user services for NASA endpoints and end-user services.

The role focuses on monitoring daily operations, recommending solutions to maintain service availability and performance, and preparing detailed technical documentation and user guides to support end users.

Qualifications

• Assist in design, configuration, implementation, and maintenance of enterprise-class computer hardware, operating systems, and end user services.

Responsibilities

• Monitor daily operations of the end user environment and recommend solutions to maintain service availability and performance.
• Prepare and maintain technical documentation, including system diagrams, process flows, specifications, and user guides.

Job description

This job is open to Help The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Duties Help – Duties described below are at the highest grade advertised. Duties assigned at lower grade levels will be of more limited scope, performed with less independence and limited complexity; duties will be commensurate with the grade of selected employee.

• Assist in the design, configuration, implementation, and maintenance of enterprise-class computer hardware, operating systems, and end user services.
• Support the development and implementation of short-term and long-term system and process improvement plans for NASA endpoints and end user services, ensuring that the changes can be implemented with minimal disruption.
• Monitor daily operations of the end user environment and recommend solutions to maintain service availability and performance.
• Prepare and maintain technical documentation, including system diagrams, process flows, specifications, and user guides.
• Partic…