Alaska IT Support Specialist - Customer Care

US Military Treatment Facilities under DHA; Anchorage (AK); On-site; USD 60,000 - 80,000; Full time

Job summary

Bassett Army Community Hospital at Fort Wainwright, Alaska, is seeking an IT Specialist (Customer Support) to provide technical assistance, troubleshoot device systems, and perform system administration tasks in a federal environment.

Qualified applicants will demonstrate attention to detail, strong customer service, clear oral communication, and effective problem solving. Alaska COLA applies to the base pay as applicable to federal employees.

Qualifications

• Attention to detail in IT tasks and documentation.
• Customer service skills for diverse users and stake holders.
• Clear oral communication for technical and non-technical audiences.
• Strong problem solving to identify root causes and implement solutions.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Education

Master's degree or 2 grad years

Job description

Bassett Army Community Hospital at Fort Wainwright, Alaska, is seeking an IT Specialist (Customer Support) to provide technical assistance, troubleshoot device systems, and perform system administration tasks in a federal environment.

Qualified applicants will demonstrate attention to detail, strong customer service, clear oral communication, and effective problem solving. Alaska COLA applies to the base pay as applicable to federal employees.