Information Technology Specialist (Computer Specialist)

Bureau of Prisons/Federal Prison System; Victorville (CA); On-site; USD 106,000 - 138,000; Full time

Job summary

Bureau of Prisons/Federal Prison System in the United States is seeking a technical leader to provide expert guidance on Windows operating system components and SAP-related environments. The role includes coordinating with field engineers to resolve on-site hardware issues and ensure secure, reliable systems.

Responsibilities include supporting SAP Millennium applications, databases, and monitoring tools, plus disaster-recovery planning and continuity for critical infrastructure.

Qualifications

• Experience with Windows OS and SAP environments.
• Ability to troubleshoot hardware/software and coordinate on-site repairs.
• Knowledge of disaster-recovery and business continuity planning.

Responsibilities

• Provide expert technical leadership for Windows OS components.
• Support SAP Millennium applications, hardware, OS, and third-party monitoring tools.
• Collaborate with field engineers and support personnel to diagnose issues and implement solutions.

Skills

Windows OS

SAP Administration

Technical leadership

Tools

SAP Millennium

Monitoring tools

Job description

• Hiring Agency: Bureau of Prisons/Federal Prison System

Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities.

Key Responsibilities

Provides expert technical leadership in all Windows Operating System components. Assists in the management of service provider relationships, interacting with field engineers to provide escort for on-site repairs and replacements, interacting with online and/or telephonic support personnel to troubleshoot and diagnose SAP system hardware and software problems.

Provides valued support (problem identification, resolution and implementation) for the SAP Millennium applications, hardware, database, operation system, third party monitoring tools and security problems. Analyzes and resolves hardware and operating systems platform issues. Provides guidance and technical assistance to the administrator in all matters regarding operations to include disaster-recovery and continuity.

Requirements & Education

ONLY if education is a requirement/substitution for specialized experience, applicant MUST upload legible transcripts as verification of educational requirement. Transcripts MUST be uploaded and electronically linked from USAJOBS at the time you apply and MUST include identifying information to include School Name, Student Name, Degree and Date Awarded (if applicable).

All academic degrees and coursework must be completed at a college or university that has obtained accreditation or pre-accreditation status from an accrediting body recognized by the U.S. Department of Education. For a list of schools that meet this criteria,

Foreign Education: For information regarding foreign education requirements, please see Foreign Diploma and Credit Recognition at the U.S.

Department of Education website: Recognition of Foreign Qualifications.

Which agency is hiring for this position?

This position is with Bureau of Prisons/Federal Prison System, Department of Justice.

What is the salary for this position?

The posted pay range is $106437 – $138370/yr.

What security clearance is required?

This position requires a Other security clearance.

What is the application deadline?

Applications close on 2026-10-16.

How many openings are available?

There are 3 openings for this position.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.