Information Technology Specialist (Applications Software/Policy and Planning)

Army Tank-Automotive and Armament Command (TACOM)

Rock Island (IL)

On-site

USD 76,000 - 118,000

Full time

10 days ago

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Job summary

The Army TACOM at Rock Island Arsenal seeks an Information Technology Specialist (Applications Software/Policy and Planning) to provide programming support, develop applications, and contribute to policy and planning efforts within the RI JMTC.

This role requires reviewing design requests, supporting project submissions, maintaining master planning data, and delivering IT solutions with strong attention to detail, customer service, and problem solving in a federal environment.

Qualifications

One year of specialized IT experience including project submissions for master planning.
Experience with real property in master planning, design, construction, or maintenance.
Ability to maintain master planning data in automated programs.
Competencies: Attention to Detail, Customer Service, Oral Communication, Problem Solving.

Responsibilities

Receives, reviews, and processes requests for system design, development, changes, integrations, and decommissioning.
Provides technical input on real property in master planning and related areas.
Maintains master planning data within automated programs.
Assists with planning, design, and coordination of IT projects and services.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

Information Technology Specialist (Applications Software/Policy and Planning)

Hiring Agency: Army Tank-Automotive and Armament Command (TACOM)

About the Position: Serves as an Information Technology Specialist providing programming support, application development and policy and planning services. This position is located at the Rock Island Arsenal Joint Manufacturing and Technology Center (RIA-JMTC).

Key Responsibilities

Receives, reviews, and processes requests for system design, development, changes, integrations, and decommissioning.

Requirements & Education

GS-12 Specialized and Other Experience: One year of specialized experience which includes (1) Developing documents and supporting information for project submissions for all projects in the Real Property Master Plan; (2) Providing technical input on real property in master planning, design, construction, or maintenance of projects; (3) Maintaining master planning data within an automated master planning program; and (4) Investigating and resolving unique problems during planning such as: obscure design criteria, conflicts between engineering, planning systems, environmental circumstances or management requirements associated with a specific plan, type of facility, or installation location..

This definition of specialized experience is typical of work performed at the next lower grade/level position in the federal service (GS-[insert 11 or 12].

The specialized experience must include, or be supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others.

(2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation.

(3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Examples of IT-related experience demonstrating this competency include: convincingly conveying complex information to customers; presenting thoughts that are well-organized and demonstrating confidence in the facts and ideas; adjusting style when working with individuals with different levels of understanding; using various methods to explain and convey information.

(4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

Examples of IT-related experience demonstrating this competency include: solving complex or sensitive problems by developing and proposing strategic alternatives; identifying possible conflicts and shared benefits; helping team anticipate problems and identifying and evaluating potential sources of information; providing feedback and coaching to others to help solve problems; engaging appropriate stakeholders when developing solutions in order to understand and incorporate multiple perspectives and needs; evaluating the effectiveness of decisions and adjusting future decisions as appropriate.

Some federal jobs allow you to substitute your education for the required experience in order to qualify. For this job, you must meet the qualification requirement using experience alone--no substitution of education for experience is permitted. Time in Grade Requirement: Applicants who have held a General Schedule (GS) position within the last 52 weeks must have 52 weeks of Federal service at the next lower grade or equivalent (GS-11).

Frequently Asked Questions

Which agency is hiring for this position?

This position is with Army Tank-Automotive and Armament Command (TACOM), Department of the Army.

What is the salary for this position?

The posted pay range is $75871 – $118221/yr.

What is the application deadline?

Applications close on 2026-09-28.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.