Information Technology Specialist (Application Software)

U.S. Department of Health and Human Services; Rockville (MD); On-site; USD 90,000 - 120,000; Full time

Job summary

The U.S. Department of Health and Human Services seeks an Information Technology Specialist to enhance healthcare operations through effective management of Electronic Health Record systems. The position requires specialized IT experience and relevant certification, offering competitive federal compensation and the opportunity to impact public health positively.

Qualifications

• Experience in clinical and business applications for Electronic Health Record systems.
• Certification in Oracle Cerner EHR Millennium Fundamentals or Core required.
• Background investigation and E-Verify verification required.

Responsibilities

• Advise management on data, processes, and efficiency of healthcare programs.
• Lead teams to implement and upgrade EHR systems.
• Ensure compliance with certification and background checks.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

Information Technology Specialist (Application Software)

This position is located with the Office of Information Technology (OIT), Division of Health Information Technology and Modernization & Operations (DHITMO). The purpose of this position is to serve as an advisor to the management team in evaluating data, processes, and procedures to determine the effectiveness of the program's operations, management, and organizational efficiency and productivity. The incumbent reports to the Supervisory Information Technology Specialist or designee.

Duties

Total Compensation Package - Check out IHS's outstanding total compensation package for this job:
IT Specialist Total Compensation | Pay (ihs.gov)

Requirements

Selectee may be subject to a probationary period
U.S. Citizenship is required
Selective Service Registration is required for males born after 12/31/1959

Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit www.dhs.gov/E-Verify/ .

You will need to set up direct deposit so we can pay you.

Background Investigation: If you are selected for this vacancy, you must undergo a pre-employment fingerprint check and background investigation. Fingerprint results and background investigation documentation must be cleared prior to hire. After you begin your employment, your continued employment is contingent upon the outcome of a complete background investigation as determined by the sensitivity level of your position. The investigation must find that you are suitable for Federal employment in your position. If you are found not suitable, you will be terminated after you begin work. If you make a false statement in any part of your application, you may not be hired; you may be fired after you begin work; or subject to possible criminal charges. You may be subject to a credit check as a part of the background investigation process.

Qualifications

To qualify for this position, your resume must state sufficient experience and/or education, to perform the duties of the specific position for which you are applying.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; social). You will receive credit for all qualifying experience, including volunteer and part time experience. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week.

BASIC REQUIREMENTS

Attention to Detail - Is thorough when performing work and conscientious about attending to detail.

Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.

Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

In addition to the Basic Requirements , you must also meet the Minimum Qualifications stated below.

MINIMUM QUALIFICATIONS

GS-13: One (1) year of specialized experience equivalent to at least the GS-12 grade level.

Your resume must demonstrate at least one (1) year of specialized experience equivalent to at least the next lower grade level in the Federal service obtained in either the private or public sector performing the following type of work and/or tasks:

• Leading or serving on a team responsible for building and configuring clinical and business applications for commercial enterprise-wide Electronic Health Record (EHR) systems.
• Commercial EHR system upgrades, data migrations, and integration with other healthcare systems.
• Preparing commercial EHR system change management processes and EHR application content management (order sets, workflow changes, and clinical content, etc.).
• EHR implementations in a healthcare setting and applying that knowledge during EHR go-live events.

NOTE: Your resume must demonstrate all specialized experience listed above.


SELECTIVE FACTOR
A selective factor is a competency/knowledge, skill, ability (KSA) or special qualification without which a candidate could not perform the duties of this position in a satisfactory manner. There is a selective factor applied in addition to the basic requirements and minimum qualifications for this position. Applicants who do not meet this selective factor are ineligible for further consideration. This position requires the following certification:

• Oracle Cerner EHR Millennium Fundamentals or Oracle Cerner Millennium Core certification

NOTE: Proof of certification must be submitted with your application package.


You must meet all qualification requirements within 30 days of the closing date of the announcement.

About the company

The United States Department of Health and Human Services, also known as the Health Department, is a cabinet-level executive branch department of the U.S. federal government with the goal of protecting the health of all Americans and providing essential human services. Its motto is "Improving the health, safety, and well-being of America". Before the separate federal Department of Education was created in 1979, it was called the Department of Health, Education, and Welfare.

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