Information Technology Specialist 2

New York State Insurance Fund (NYSIF); Melville (NY); On-site; USD 65,000 - 85,000; Full time

Job summary

New York State Insurance Fund (NYSIF) is seeking an Information Technology Specialist 1 to join its IT Operations team in New York. The role involves configuring and deploying in-house and third-party software, reviewing DB code, coordinating system patches, and supporting change management and software asset processes.

Candidates should meet the minimum qualifications and possess skills in Windows Server administration, IIS, Oracle, PL/SQL, Ansible, and ASP.NET Core.

Qualifications

• Bachelor's degree or higher with CS coursework or equivalent experience.
• Experience with Windows Server administration and IIS.
• Knowledge of Oracle, PL/SQL, and Ansible.
• Familiarity with ASP.NET MVC Core and YAML is a plus.

Responsibilities

• Perform software configurations/implementations (in-house and 3rd party).
• Perform DB code review and deployments ensuring adherence to standards.
• Coordinate system patches and maintenance in the NYSIF environment.
• Assist with governance of Change Management and supporting tools.
• Assist with software asset management processes.
• Develop/maintain procedures and standards for existing processes.
• Complete duties in a timely, professional, and accurate manner.
• Fulfill user requirements, resolve incidents and meet operational needs.
• Work with ITS teams to automate service management and define business requirements.
• Participate in evaluating new technologies and opportunities to reduce manual work.
• Troubleshoot and research configuration/deployment issues.
• Be flexible to work outside normal hours for on-call changes.

Skills

Windows Server Admin

Windows IIS

PL/SQL Developer

Oracle

Ansible

ASP.NET Core

MVC Core

YAML

CI/CD DevOps Tools

Education

Bachelor's degree in Computer Science or related field

Tools

Virtual Machines

Oracle

PL/SQL Developer

Ansible

IIS

Job description

Responsibilities Include, But Are Not Limited To
Duties Description

• Perform software (in-house and 3rd party) code configurations/implementations
• Perform DB code review and deployments ensuring adherence to standards
• Facilitate the communication, scheduling and coordination of system patches and maintenance deployed in the NYSIF environment.
• Assist with the governance of the NYSIF Change Management process and supporting tools.
• Assist with the implementation and facilitation of the software asset management process.
• Work with supervisors to develop/maintain procedures and standards for existing processes.
• Complete duties, assignments and other tasks in a timely, professional, and accurate manner.
• Fulfill user requirements, resolve incidents and meet operational needs.
• Work with ITS teams to enhance and automate the service management experience to develop clearly defined business requirements.
• Participate in the technical evaluation of new technologies.
• Identify opportunities to automate processing to reduce manual efforts.
• Troubleshoot and research configuration\deployment issues.
• The candidate must be flexible to work outside normal business hours to implement changes as CCM has an on-call schedule.

For Appointment Via NY HELPS
Minimum Qualifications

• NYSIF employee with one year of permanent, competitive service as an Information Technology Specialist 1; OR
• Bachelor's or higher-level degree including or supplemented by 15 semester credit hours in computer science; OR
• Bachelor's or higher-level degree in any field AND one year of experience in information technology; OR
• 60 semester credit hours including or supplemented by 15 semester credit hours in computer science AND one year of experience in information technology; OR
• Two years of experience in information technology.

Note: Certain math and business courses although taken as part of a computer science curriculum, are not counted towards the 15 semester credit hours.

For Competitive Appointment

• List appointment: Reachable on current Civil Service eligible list for this title.
• Transfer: Current New York State employee with one year of permanent competitive class service in a title eligible for transfer under Section 70.1 or Section 52.6 of Civil Service Law. Appointments via transfer must not result in a second, consecutive transfer with an advancement of more than two S-grades. Eligible titles include, but are not limited to: Administrative Specialist 1; Contract Management Specialist 2; Human Resources Specialist 1
• Reinstatement: Candidates who have previously held the Information Technology Specialist 2 title, or a transferable title, may be eligible for consideration for reinstatement.
• For 55b/55c Program appointment:
• This position may be designated 55 b/c and is subject to verification of applicant eligibility. For more information on this program, please visit the 55b/c Recruitment Resources Center.

Preferred Qualifications

• 2-5 years’ experience in Windows Server Administration
• Windows Server 2019 knowledge is a plus
• 1-2 years’ experience in Windows IIS/Microsoft IIS
• 3 months to less than a year experience using PL/SQL Developer
• 3 months to less than a year experience using Oracle
• 3 months to less than a year experience using Ansible
• Knowledge in the following areas is a plus
• ASP.NET\ASP.NET Core
• MVC Core
• YAML
• Microsoft CI/CD DevOps Tools

Please Note

If you are on the current eligible list for the position title in this location, you must also respond to the canvass letter that you receive to be eligible for list appointment, if reachable. Candidates will not be considered as an acceptor to the canvass based on response to this vacancy posting. If you would like to apply for appointment by one of the qualifications listed above, you must also respond to this vacancy posting as described in the “To Apply” section below.

If you have questions about your eligibility, please contact the Personnel Department at [e-mail].

Additional Comments

Please send your resume and cover letter to [e-mail] and reference the NYSIF Vacancy Posting Number in the subject line of your email.

If you are a person with a disability and wish to request that a reasonable accommodation be provided for you to participate in a job interview, please send an email to NYSIF’s Reasonable Accommodations mailbox at [e-mail].

Additional Information

This title is part of the New York Hiring for Emergency Limited Placement Statewide Program (NY HELPS).

For the duration of the NY HELPS Program, this title may be filled via a non-competitive appointment, which means no examination is required but all candidates must meet the minimum qualifications of the title for which they apply.

At a future date, it is expected employees hired under NY HELPS will have their non-competitive employment status converted to competitive status, without having to compete in an examination. Employees will then be afforded with all the same rights and privileges of competitive class employees of New York State. While serving permanently in a NY HELPS title, employees may take part in any promotion examination for which they are qualified.

Please note, the salary range displayed includes special salary treatments, such as location pay.