Information Technology Specialist

Parrish Tire; Winston-Salem (NC); On-site; USD 63,039,000 - 71,635,000; Full time

Job summary

Parrish Tire Company is seeking an IT Specialist to manage daily technical operations, maintain network infrastructure, and resolve user hardware and software issues. You will work in a Windows-focused environment with virtualization and AS400 connectivity, supporting end users and keeping systems secure and up to date.

The role emphasizes practical IT support, hands-on problem solving, and reliable documentation.

Qualifications

• 1+ years IT support or systems administration experience.
• Proficient in Windows 11, Windows Server 2016-2025 and VMware.
• Experience with MS Office, printers, and hardware troubleshooting.
• Bachelor’s degree in Information Technology is a plus.

Responsibilities

• Configure, maintain, and upgrade Windows Server 2016-2025 systems.
• Deploy, monitor, and optimize virtual machines using VMware.
• Configure and troubleshoot client terminal connections to AS400.
• Resolve issues with MS Office products, printers, and hardware.
• Monitor daily server backups, system logs, and security protocols.
• Process and resolve IT help desk tickets with proper documentation.
• Assist supervisor with other IT tasks as assigned.

Skills

Microsoft Office Suite

VMware

Windows Server

AS400 connectivity

Troubleshooting hardware

Education

Bachelor’s degree in Information Technology

Tools

AS400

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Technical Winston Salem, NC, US

Salary Range: $22.00 To $25.00 Hourly

Job Title: Information Technology Specialist

Location: Winston-Salem, NC

Employment Status: Full-Time

FLSA Status: Non-Exempt

This position has typical work hours Monday – Friday from 8AM – 5:00PM

Want to join a team that offers you a friendly atmosphere, competitive benefits, and opportunities for growth? Parrish Tire Company can offer you just that! With 80 years of experience in the tire and automotive industry, PTC is a family-owned company that focuses on serving both our customers and our employees.

Job Summary

The IT Specialist manages daily technical operations, maintains network infrastructure, and resolves user hardware and software issues. This role requires technical expertise in Windows environments, virtualization tools, and legacy database connections.

Essential Functions and Tasks

• System Support: Configure, maintain, and upgrade Windows Server 2016-2025 systems.
• Virtualization: Deploy, monitor, and optimize virtual machines using VMware.
• Database Access: Configure and troubleshoot client terminal connections to AS400.
• End-User Help: Resolve issues with MS Office products, printers, and hardware.
• Network Care: Monitor daily server backups, system logs, and security protocols.
• IT Help Desk: Process and resolve IT help desk tickets in a professional and timely manner while maintaining accurate documentation, ticket records, and system logs to ensure effective issue tracking and service delivery.
• Any other duties assigned by the IT Systems and Support Supervisor

Qualifications

• 1+ years of experience in IT support or systems administration.
• Proficient in Microsoft Office Suite and VMware environments
• Practical experience managing Windows 11, Windows Server 2016-2025 and AS400 connectivity
• Strong troubleshooting skills for office printers, workstations, and peripherals
• Bachelor’s degree in Information Technology is a plus

Knowledge, Skills, and Abilities

• Dependable - Employee must be reliable, responsible and trustworthy, and complete all assigned obligations.
• Attention to Detail - Employee must be thorough in completing tasks and must always be aware of potential safety issues.
• Cooperation - Employee must be pleasant with others on the job and display a good-natured, cooperative attitude.
• Integrity - Employee is required to be honest and ethical.
• Communication - Employee must provide courteous and clear written and verbal communication with customers and co-workers.

Required Physical Abilities

Physical requirements of this position may require a range of activities. These can include, but are not limited to:

• Lifting and carrying – the ability to lift and transport objects of specified weights, which may vary by job. For example, a job may require lifting up 25-50lbs regularly.
• Standing and walking – this position will require standing and walking for periods of time
• Bending and stooping – bending, stooping, or crouching are requiring to effectively preform essential duties of this position.
• Reaching and pushing/pulling – the ability to reach for items, push carts, or pull equipment will be necessary for daily activities.
• Sitting – there will be times this position will be needed to sit for prolonged periods of time.
• This position will also be required to operate certain machinery and other equipment safely.

This position will require employees to work in certain weather conditions, such as heat, cold, as well as potentially confined spaces.