Information Technology Specialist

Food and Nutrition Service; Stati Uniti; In loco; USD 55.000 - 75.000; Tempo pieno

Descrizione del lavoro

Food and Nutrition Service in the United States seeks an Information Technology Specialist in the Office of the Chief Information Officer. This federal opportunity allows selection across multiple IT disciplines and emphasizes delivering technical advisories and user documentation.

Applicants must meet all qualifications by the closing date, including time-in-grade requirements. The role includes strong emphasis on IT support, troubleshooting web applications, and clear, user-friendly

Competenze

• Experience providing technical and advisory assistance to support information technology for internal and external customers.
• Experience troubleshooting and resolving issues in web applications, including identifying problems and working with others to find solutions.
• Experience preparing and updating technical documentation, such as user guides or process instructions.

Mansioni

• Provide IT advisory support to internal and external customers.
• Troubleshoot and resolve issues in web applications and collaborate on solutions.
• Prepare and update technical documentation for teams.

Conoscenze

Technical advisory support

Web application troubleshooting

Technical documentation

Formazione

Master's degree or two years of graduate education

Descrizione del lavoro

This position is located in the Office of the Chief Information Officer of the Food Nutrition Administration (FNA). The incumbent in this position serves as an Information Technology Specialist. Selection may be made across multiple disciplines within the Information Technology series. USDA employees: Please refer to the Next Steps section.

Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including time-in-grade restrictions, specialized experience and/or education, as defined below.

Time in Grade

Current federal employees applying for a promotion opportunity must meet the time in grade requirement of 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

To qualify for the GS-9: Applicants must possess one year of specialized experience equivalent to the GS-7 in the Federal and or Public Service. Specialized experience is defined as:

• Providing technical and advisory assistance to support information technology for internal and external customers;
• Experience troubleshooting and resolving issues in web applications, including identifying problems and working with others to find solutions;
• Experience preparing and updating technical documentation, such as user guides or process instructions, and communicating technical information to team members.

OR a master's or equivalent graduate degree or successful completion of two (2) full years of progressively higher-level graduate education leading to such a degree or a LL.B. or J.D., if related; OR an appropriate combination of specialized experience and education (only graduate education in excess of 18 semester hours may be used to qualify applicants for this grade level). The education must have been obtained in an accredited college or university and demonstrate the knowledge, skills, and abilities necessary to do the work.

Disclaimer

The U.S. Government utilizes Trusted Workforce 2.0 to implement Continuous Vetting (CV) as a-whole-of government approach to personnel security. If selected for this position, you will be subject to continuous automated record checks of criminal, financial, and public record databases throughout your period of eligibility or employment.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.

As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period depending on your appointment type, unless previous federal service is creditable. During this time your employment will be evaluated, and we may consider: your performance and conduct, the needs and interests of the agency, whether your continued employment would advance organizational goals of the agency or the Government, and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary or trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.