Information Technology Specialist

Peerless Technologies; Dayton (OH); On-site; USD 90,000 - 130,000; Full time

Job summary

Peerless Technologies seeks an Information Technology Specialist to provide Advisory and Assistance Services (A&AS) support for AFRL STO programs. You will assist with IT objectives, security systems, and secure communications, both classified and unclassified, under Government oversight.

The role requires Top Secret clearance, a qualifying degree or experience, and certifications. You will troubleshoot hardware, software, networks, and telecommunication systems while ensuring compliance and

Qualifications

• Proven ability to troubleshoot a broad range of IT systems.
• Ability to analyze and resolve complex technical issues.
• Strong organizational and customer service skills.
• Experience with secure communications and information systems.

Responsibilities

• Support senior personnel with IT program objectives, systems, and applications.
• Install, configure, maintain, and troubleshoot hardware, software, operating systems, and information security systems.
• Provide technical support for telecommunications and secure video teleconferencing systems.
• Diagnose and resolve computer, network, hardware, and software issues to prevent outages and minimize downtime.
• Perform configuration management, system diagnostics, repairs, and replacement of hardware components and peripherals.
• Maintain hardware/software inventories and ensure compliance with software licensing requirements.
• Support COMSEC account management, inventories, and required self-inspections.
• Support the Government Configuration Control Board (CCB) and maintain security databases.
• Enforce approved SOPs and Information Assurance SOPs and assist the Government Security Officer.
• Identify system performance issues and recommend improvements to enhance operations and customer support.
• Track IT project milestones and ensure timely resolution of user issues.

Skills

Troubleshooting

Analytical thinking

Organizational skills

Customer service skills

Education

Associate's degree

5+ years IT experience in lieu of degree

Information Assurance Technical Level II certification

CompTIA Security+ certification

Tools

Microsoft Office Suite

Job description

Career Opportunities with Peerless Technologies

A great place to work.

Current job opportunities are posted here as they become available.

Peerless Technologies is seeking an Information Technology Specialist to provide Advisory and Assistance Services (A&AS) support and providing critical security support for classified research and development (R&D) programs supporting the Air Force Research Laboratory (AFRL) Science and Technology Office (STO). The IT Specialist will provide technical support for classified and unclassified information systems, networks, security systems, telecommunications, hardware, software, and secure communications equipment.

Key Responsibilities

• Support senior personnel with IT program objectives, systems, and applications.


• Install, configure, maintain, and troubleshoot hardware, software, operating systems, and information security systems.


• Provide technical support for telecommunications and secure video teleconferencing systems.


• Diagnose and resolve computer, network, hardware, and software issues to prevent outages and minimize downtime.


• Perform configuration management, system diagnostics, repairs, and replacement of hardware components and peripherals.


• Maintain hardware/software inventories and ensure compliance with software licensing requirements.


• Support COMSEC account management, inventories, and required self-inspections.


• Support the Government Configuration Control Board (CCB) and maintain security databases.


• Enforce approved SOPs and Information Assurance SOPs and assist the Government Security Officer.


• Identify system performance issues and recommend improvements to enhance operations and customer support.


• Track IT project milestones and ensure timely resolution of user issues.

Requirements

• Top Secret security clearance with an adjudicated Tier 5 investigation.


• Associate's degree or 5+ years of closely related IT experience in lieu of a degree.


• Information Assurance Technical Level II certification.


• CompTIA Security+ certification.


• Experience supporting a broad range of computer services and information security operations.


• Experience troubleshooting and supporting hardware, software, networks, and information systems.


• Knowledge of Microsoft Office applications, including Excel, Word, PowerPoint, and Outlook.


• Strong troubleshooting, analytical, organizational, and customer service skills.