Information Technology Sales Account Executive

Ford Office Technologies; Pittsburgh (Allegheny County); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

401(k) match

Bereavement Leave

Vacation benefits

Holidays

Medical, Dental, and Vision Insurance

Life Insurance

Disability insurance

Voluntary policies

CDA Scholarship Foundation

Job summary

Ford Office Technologies (FOT) is seeking an IT Account Executive to drive revenue growth across IT services such as managed networks, security, compliance, VoIP, and hardware. You will own the full sales cycle and build strong customer relationships to maximize retention and value.

Based in Pittsburgh, you will collaborate with internal teams and act as a trusted advisor to clients, delivering tailored IT solutions while expanding our regional footprint.

Qualifications

• 3–5 years of B2B sales experience.
• Experience selling IT services is desirable.
• Strong communication and interpersonal skills.
• Proven ability to manage multiple accounts and projects.
• Self-motivated with a results-driven approach.

Responsibilities

• New Business Development & Customer Retention: creating activities for appointments and sales.
• Total Customer Accountability: full responsibility for the customer relationship including complaints.
• Full Sales Cycle: quotes, proposals, orders, delivery and post-order relationships.
• CRM: maintaining internal customer relationships using a CRM tool.
• Consulting & Collaboration: act as a consultant across teams.

Skills

B2B sales

IT services sales

Prospect generation

Communication skills

Account management

Negotiation skills

Data analysis

CRM proficiency

Attention to detail

Teamwork

Tools

CRM software

Microsoft Office Suite

Job description

Description

We are seeking motivated and ambitious individuals to join our growing team as an IT Account Executive. The core focus of this role will be growing revenue in IT services like Managed Network, Compliance, Security Services, VoIP, Projects, Contracted Services, and Computer Hardware. The IT Account Executive will report to the Vice President of Sales and support customers across all regions, new and emerging. The role has no direct reports.

Job Type

Full-time

Key Responsibilities

• New Business Development & Customer Retention: Creating activities for customer appointments and closed sales.
• Total Customer Accountability: Maintaining full responsibility for the customer relationship, including complaint coordination and receivables.
• Full Sales Cycle (Order to Cash): Handling quotes, proposals, walk-throughs, order presentation, delivery, and post-order relationship management.
• Customer Relationship Management (CRM): Maintaining the internal customer relationship using a CRM tool.
• Consulting & Collaboration: Acting as a consultant to other FOT Sales Team members and collaborating with other departments.

Ford Office Technologies, Pittsburgh Post-Gazette Top Workplace and Pittsburgh Business Times Best Place to Work, is the area’s largest independent full-line authorized provider of the industry’s top four manufacturers for copier, printer, and multi-function product (MFP) technology – Canon, Konica Minolta, Kyocera and Lanier (Ricoh). Since opening in 1991, Ford Office Technologies has been focused on delivering the area’s best products and services available in the industry. Our family owned and operated business, headquartered in Connellsville, Pennsylvania, is continually evolving and growing to meet the ever-expanding needs of our customers. From data management to IT services, our main goal is to ensure that our customers’ businesses run smoothly and efficiently with an established company that they can trust. We currently support clients in Pennsylvania, Maryland, West Virginia, and Ohio. Our growth also incorporates expanding our reach, with offices in Pittsburgh, Hermitage, Erie, Monroeville and most recently our Niles, OH location.

Requirements

• At least 3-5 years of experience in B2B sales.
• Experience selling IT services is desirable.
• Ability to generate and source new prospects.
• Strong communication and interpersonal skills.
• Proven ability to manage multiple accounts and projects simultaneously.
• Excellent negotiation and closing skills.
• Ability to analyze data and create strategic plans.
• Proficiency in CRM software and Microsoft Office Suite.
• Highly organized with strong attention to detail.
• Self-motivated with a results-driven approach.
• Ability to work independently and as part of a team.

In Return We Offer

• 401(k) with company match
• Bereavement Leave
• Vacation Benefits
• Holidays
• Medical, Dental, and Vision Care Insurance
• Life Insurance – both company paid and additional coverage.
• Voluntary Short-Term and Long-Term Disability Insurance
• Voluntary Policies for additional insurance to cover accident, cancer, critical illness, or injury.
• CDA Scholarship Foundation