Information Technology Project Coordinator

StrikeWorks; Irvine (CA); On-site; USD 52,000 - 68,000; Full time

Job summary

StrikeWorks is seeking a dynamic Project Coordinator to act as the central hub for project management, ensuring seamless communication, efficient workflow, and on-time delivery.

You will design plans to meet project goals and coordinate projects while liaising with clients and the project/sales engineer.

Qualifications

• High school diploma required; bachelor’s degree preferred.
• Experience in a business work environment preferred.
• Excellent verbal and written communication skills.
• Strong business acumen.
• Proficiency in Microsoft Office applications.
• Experience with Microsoft Copilot.
• Experience with ConnectWise PSA.
• Attention to detail and accuracy in a fast-paced setting.
• Ability to work effectively in a team and take initiative.

Responsibilities

• Scheduling project plans and collaborating with the project engineer.
• Communicating project plans and schedules with clients and addressing questions.
• Delegating tasks as necessary to meet project needs and communication requirements.
• Resource scheduling: plan resources for on-site visits and coordinate with clients.
• Keep track of technician availability to manage their schedules.
• Review technician activities and ticket progress, offering insights for improvement.
• Act as liaison between senior technicians and other team members.
• Facilitate effective communication, ensuring stakeholders are informed of updates.

Skills

Organizational skills

Multitasking

Attention to detail

Written and verbal communication

Team collaboration

Customer service

Stamina

Driver's license

Vehicle ownership

Office software proficiency

Education

High school diploma

Bachelor's degree preferred

Tools

Microsoft Office

Google Workspace

Microsoft Copilot

ConnectWise PSA

Job description

We are seeking a dynamic and highly organized Project Coordinator to join our team! In this vital role, you will serve as the central hub for project management, ensuring seamless communication, efficient workflow, and timely delivery of initiatives. The Project Coordinator will facilitate projects and collaborate closely with the project and sales engineer. Their main duties include designing plans to meet project goals and effectively communicate with clients and coordinate projects.

Key Requirements

• Excellent organizational and multitasking skills.
• Strong attention to detail and ability to maintain accuracy in a fast-paced environment.
• Proficiency with office software (e.g., Microsoft Office suite, Google Workspace).Strong written and verbal communication skills.
• Ability to work collaboratively in a team and take initiative when needed.
• Exceptional customer service and interpersonal skills.
• Ability to sit and stand for extended periods
• Ability to use a ladder
• Ability to lift up to 40 lbs.
• Ability to walk up and down stairs
• Possession of a reliable vehicle
• Maintain an active driver’s license

Job Functions: (Included but not limited to)

• Scheduling Project plans and collaborating with the project engineer
• Communicating project plans and schedules with clients and addressing any concerns and questions
• Delegating tasks as necessary involving project needs and communication
• Resource Scheduling: schedule resources for on-site visits, coordinating with clients and ensuring timely appointments.
• Keep track of technician availability to manage their schedules.
• Review: Review technician activities and ticket progress, offering insights into performance and areas for improvement.
• Communication: Act as a liaison between senior technicians and other team members.
• Facilitate effective communication, ensuring all stakeholders are informed of important updates, changes, and client requests.
• Be proactive, reliable, and detail-oriented
• Maintain operational excellence and provide top-notch service to our clients.

Experience

• High school diploma required; bachelor's degree and relevant experience preferred
• Experience in a business work environment preferred
• Excellent verbal and written communication skills
• Strong business acumen
• Proficiency in Microsoft Office applications
• Expirience with Microsoft Copilot
• Expirirence with Connectwise PSA
• An eye for attention to detail
• Ability to work effectively in a fast-paced environment
• Exceptional analytical skills to sift through high volumes of data and information
• Ability to work sitting down in front of a computer for long hours every day
• Outstanding written and verbal communication skills.

Prefered Skills

• Proficiency in MS Office, etc.
• High degree of professionalism
• Good time-management skills with a problem-solving attitude