Information Technology Program Manager

UT Southwestern Medical Center; Dallas (TX); On-site; USD 130,000 - 180,000; Full time

Benefits offered by this job

PPO medical plan day one

100% preventive care coverage

Paid Time Off day one

TRS retirement programs

Paid parental leave

Wellness programs

Tuition reimbursement

PSLF qualified employer

Job summary

UT Southwestern Medical Center is seeking an IT Program Manager to lead a team of IT Project Managers and coordinate a portfolio of related projects. The role drives an integrated program roadmap, aligns projects with strategic priorities, and guides cross-functional delivery.

The ideal candidate has 10+ years in technology project teams, 7+ years managing medium IT projects, and PMP certification upon hire. A Bachelor’s degree is required, with a Master’s preferred.

Qualifications

• Bachelor's degree in a related field is required.
• 10+ years directing IT project teams and 7+ years leading medium IT projects.
• PMP certification upon hire or equivalent demonstrated ability.

Responsibilities

• Lead multiple related IT projects within the program to meet strategic goals.
• Direct project managers, monitor budgets, schedules, and alignment with objectives.
• Engage stakeholders and manage customer relationships throughout project cycles.
• Establish and enforce program governance, risk management, and change control.
• Develop best practices and tools for program execution and reporting.

Skills

Project management

Team leadership

Budgeting

Stakeholder management

Risk management

Communication skills

Education

Bachelor's degree

Master's degree

Tools

Microsoft Project

Planview

Job description

WHY UT SOUTHWESTERN?

With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the No. 1 hospital in Dallas-Fort Worth according to U.S. News & World Report , we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY

The IT Program Manager leads a team of IT Project Managers and directs a coordinated set of related projects and workstreams to achieve outcomes and benefits that cannot be realized by managing each project independently. The role turns approved portfolio priorities into an integrated program roadmap, assigns and guides project managers across the program, directs cross-project planning and delivery, manages interdependencies, and provides leaders with clear choices when scope, timing, cost, capacity, or risk requires a decision.

In the proposed future state, this role sits in the Program and Project Delivery pillar and works in partnership with the IT Portfolio Manager. The IT Portfolio Manager retains accountability for portfolio strategy, demand decisions, prioritization, investment recommendations, and business relationships. The IT Program Manager owns program execution within that direction, directly leads and develops the IT Project Manager team, and coordinates workstream leads through a matrix model.

BENEFITS

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer

Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION

Required

Education

Bachelor's Degree

Experience

10 years working within a technology project team and at least 7 years of experience managing medium-sized information technology related projects.

Equivalent related experience may be used in lieu of degree.

Preferred

Education

Master's Degree

Licenses and Certifications

PMP Certification Upon Hire

JOB DUTIES

Manage multiple related projects within the project portfolio or assigned areas that are managed toward common strategic business objectives.

Supervise constituent Project Managers to monitor cost, schedules, and strategic alignment with business objectives.

Liaise with program/project stakeholders and manage customer relationships. Set and continually manage project expectations with team members and key stakeholders. Delegate tasks and responsibilities to appropriate personnel. Identify and resolve issues within project teams.

Oversee project quality and status for all assigned projects. Estimate resources and participants needed to achieve project goals. Draft and submit budget proposals and recommend budgetary changes when necessary.

Collaborate with other department managers to obtain required personnel from within the institution. Assess needs for additional staff and/or consultants and take necessary steps to recruit personnel during project cycles.

Determine frequency and content of status reports from project teams, analyze results, and troubleshoot problem areas. Proactively manage changes in project scope, identify potential issues that may arise with those changes, and develop appropriate contingency plans.

Develop and cultivate necessary business relationships vital to the success of the project.

Develop best practices and tools for execution and management for multi-armed and related projects.

May supervise staff in performance of duties.

Perform other duties as assigned.

Knowledge, Skills and Abilities

Work requires ability to prioritize and organize work to meet deadlines.

Work requires demonstrated ability and skills in information technology

Work requires demonstrated advanced written and verbal communication skills.

Work requires strong analytical/problem solving skills.

Work requires strong familiarity with project management software such as Microsoft Project or Planview.

PHYSICAL REQUIREMENTS/WORKING CONDITIONS

Physical Requirements

Talking

Working Conditions

Indoors

Office Setting

Salary Information

Salary is commensurate with education, skills, and relevant experience.

SECURITY AND EEO STATEMENT

Security

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