Information Technology Product Manager

Centers-For-Medicare-and-Medicaid-Services; Atlanta (GA); On-site; USD 110,000 - 140,000; Full time

Job summary

Centers-For-Medicare-and-Medicaid-Services is seeking an Information Technology Product Manager at the GS-2210-14 level. The role requires senior technical leadership to guide product development, delivery, and evaluation of IT solutions for CMS components.

Responsibilities include cross-functional leadership, lifecycle oversight, and technical consultation across cloud, APIs, and software development practices, with emphasis on detail, customer service, and clear communication.

Qualifications

• IT-related experience demonstrating Attention to Detail, Customer Service, Oral Communication, and Problem Solving.
• Experience leading cross-functional teams of staff and contractors.
• Product management consultation across full lifecycle for IT products.
• Experience reviewing system architecture including cloud, APIs, and software practices.

Responsibilities

• Lead cross-functional teams to set product vision and roadmap.
• Provide product management oversight across the full lifecycle from discovery to implementation.
• Review architecture for scalability, security, and feasibility of IT solutions.
• Advise stakeholders on significant technical and policy matters using tact and negotiation.

Skills

Attention to Detail

Customer Service

Oral Communication

Problem Solving

Job description

This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Office of Information Technology (OIT), Application Management Group (AMG).

As a Information Technology Product Manager, GS-2210-14, you will serve as a senior technical authority and strategic leader, providing expert-level consultation, technical oversight, and cross-functional leadership in the development, implementation, and evaluation of products for CMS Components.

ALL QUALIFICATION REQUIREMENTS MUST BE MET BY THE CLOSING DATE OF THIS ANNOUNCEMENT.

Your resume (limited to no more than 2 pages) must include detailed information as it relates to the responsibilities and specialized experience for this position. Evidence of copying and pasting directly from the vacancy announcement without clearly documenting supplemental information to describe your experience will result in an ineligible rating. This will prevent you from being considered further.

There is a BASIC REQUIREMENT AND MINIMUM QUALIFICATION REQUIREMENT for this position. You must meet both requirements.

BASIC REQUIREMENT: You must have IT-related experience demonstrating each of the four competencies listed:

• (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
• (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
• (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
• (4) Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.

AND MINIMUM QUALIFICATION REQUIREMENT:

In order to qualify for the GS-14, you must meet the following: You must demonstrate in your resume at least one year (52 weeks) of qualifying specialized experience equivalent to the GS-13 grade level in the Federal government, obtained in either the private or public sector, to include:

1. Leading cross-functional teams of federal staff and contractors - spanning technology, product management, and delivery - to set product vision, prioritize the roadmap, and deliver data-driven solutions; and,
2. Providing product management consultation and oversight across the full product lifecycle, from discovery and requirements through implementation and evaluation, for information technology (IT) products supporting health care programs and services; and,
3. Reviewing system architecture, including cloud infrastructure, APIs, and software development practices, to assess whether IT solutions are scalable, secure, and feasible; and,
4. Advising stakeholders on significant or controversial technical and policy matters, using tact and negotiation skill to justify, defend, or settle competing positions.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.