Information Technology Operations Subject Matter Expert

Cleary University; Howell (MI); Remote; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking an Information Technology Operations Subject Matter Expert to enhance its educational offerings. This contract role involves designing engaging course materials, collaborating with faculty, and ensuring that content meets the needs of diverse student populations. Ideal candidates will have a strong background in IT operations, a graduate degree, and experience in teaching at the university level. Join a team committed to providing high-quality, student-centered education and help shape the future of learning in a flexible, supportive environment.

Qualifications

• Master's degree in computer science or related field required.
• 5+ years of relevant IT operations experience.

Responsibilities

• Design and create course materials for IT operations.
• Collaborate with faculty and instructional designers.

Skills

Computer operating systems

UNIX/LINIX programming

Systems architecture

IT management

Microsoft Office

Google Docs

Education

Graduate Degree in Computer Science

Job description

Job Details

Job Location: Howell Campus - Howell, MI

Position Type: Contractor

Education Level: Graduate Degree

Salary Range: Undisclosed

Description

Cleary University invites candidates to apply for the contract position of Information Technology (IT) Operations Subject Matter Expert (SME). The academic team at Cleary University seeks a dynamic student-focused expert possessing a successful academic and professional record of championing a strong, vibrant, and relevant undergraduate educational experiences of exceptional quality. In particular, the IT Operations SME will possess expertise and professional experience in:

• Computer operating systems
• UNIX/LINIX programming used to support IT operations
• Systems architecture and automation
• IT management

Fulfilling Cleary University’s Mission to “provide an intimate and inclusive, student-centered business education that instills the values of The Cleary Mind in our community”, the IT Operations SME works closely with leadership, faculty, and instructional design personnel to design and create courses to be offered to our student populations, which are comprised of traditional students, student athletes, and returning adult students across a variety of instructional modalities.

The IT Operations SME combines their formal education, professional knowledge, and real-world experience to guide content development in the course design process. Working closely with academic leadership, faculty, and instructional designers, the IT Operations SME designs, creates, and selects one or more of the following program and course elements:

• Course materials (e.g., textbooks, articles, videos, and online course curations).
• Course assignments (e.g., discussion questions, presentations, applied analyses, and culminating projects).
• With the course offered online, course materials and assignments must also be accessible to students and faculty online.

With the assistance of an instructional designer, the IT Operations SME will ensure Cleary students explore appropriate content and apply their knowledge to meet course-level outcomes and create weekly learning objectives branched out from the main course objectives. The IT Operations SME will consult with leadership, faculty, and instructional designers to ensure consistency of new development with existing Cleary programs and courses, along with key elements of Cleary’s plan for the assessment of student learning.

The contract position can be remote or based in the Howell, MI, area. Applications will be reviewed immediately upon receipt and will continue to be accepted until the contract position is filled.

Expected Time Commitments and Potential Compensation

The IT Operations SME will work directly with a Cleary instructional designer throughout the term of the contract project, including the following time commitments and potential compensation:

• Participate in a weekly meeting with an instructional designer to discuss program and course development progress (ranging from 4 to 8 weeks per course, with each meeting of 30 to 60 minutes duration).
• Research, develop, or revise course materials (ranging from 3 to 5 hours each week).
• Participate in consultation with leadership and faculty (ranging 1 to 2 hours total).
• Potential Compensation (depends on the SME contract specifics)
  • Design and develop content for a course ($600 to $800 per course, depending on course length in the instructional session)

Qualifications and Skills Required

• An earned master’s degree from an institutionally (i.e., regionally) accredited institution in computer science, information technology, or a closely-related discipline.
• A minimum of five years of current and relevant professional experience in IT operations.
• A minimum of one year teaching experience teaching undergraduate IT operations courses at the university/college level.
• Ability to use Microsoft Office, Google Docs, and other software programs for communicating, creating, and maintaining spreadsheets, reports, and presentations.

Employment Classification: The IT Operations SME will be a contract employee.

Reports To: Cleary University Manager of Instructional Design

Available: February 2025

Application Instructions: Visit https://cleary.edu/about-cleary/employment/

Complete application including a cover letter that addresses the position responsibilities (including prior experience as a SME), required qualifications, and required skills, along with a current resume/CV.

Diversity

Cleary University is committed to fostering a diverse and inclusive environment where all individuals feel a sense of belonging. We encourage applications from all qualified individuals and are an equal opportunity employer