Information Technology Manager

Advanced Integration Technology; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Advanced Integration Technology in the United States seeks an IT Infrastructure & Operations Manager who leads IT operations across multiple locations, while staying hands-on when needed. This role combines technical execution with people leadership to drive enterprise initiatives, ERP deployments, cybersecurity, and infrastructure migrations.

You will mentor staff, manage vendors, plan projects and budgets, ensure compliance with NIST/CMMC, and align IT services with business objectives across

Qualifications

• Bachelor's degree in Information Technology, Information Systems, Computer Science, or related field preferred.
• DoD 8570 Level II certification preferred; ability to obtain within 6 months.
• Minimum 8 years in IT operations, infrastructure, and enterprise technology support.
• Minimum 3 years of leadership experience managing technical teams and enterprise IT projects.
• Hands-on or working manager IT leadership with experience in ERP, migrations, and integrations.

Responsibilities

• Lead and actively participate in IT operations, infrastructure support, system administration, and enterprise technology projects.
• Serve as the primary technical escalation point for infrastructure, networking, systems, cybersecurity, ERP, and end-user support.
• Lead, mentor, and manage a team of IT professionals across multiple U.S. locations.
• Plan, coordinate, and execute ERP implementations, infrastructure migrations, and technology refreshes.
• Monitor, maintain, troubleshoot, and optimize servers, networks, cloud services, and enterprise applications.
• Manage IT vendors, licensing, inventory, contracts, and lifecycle planning.
• Support cybersecurity, business continuity, disaster recovery, and regulatory compliance (NIST/CMMC).

Skills

Leadership

Project management

Vendor management

ERP implementations

Cybersecurity/compliance

Multi-site leadership

Hands-on technical

Incident response

Education

Bachelor's degree in IT/CS

Tools

VMware

Azure/M365

Windows Server

Cisco/Ubiquiti networking

Job description

The IT Infrastructure & Operations Manager is a hands-on technical leadership role responsible for the administration, support, security, and continuous improvement of the company’s IT infrastructure, systems, and operations across multiple U.S. locations. This is a working manager position requiring active participation in technical execution while leading IT staff, vendors, and enterprise-wide initiatives.

The ideal candidate combines strong technical expertise with leadership and project management experience, including implementation of large-scale initiatives affecting multiple business units such as ERP deployments, infrastructure migrations, cybersecurity/compliance programs, acquisitions/integrations, and end-user technology refreshes. This role is intended for a highly accountable "player/coach" leader who can effectively manage technical teams through technical credibility, operational leadership, mentorship, and execution.

While this role remains technically hands-on when needed, the primary responsibility is leading IT operations, developing staff, driving accountability, and ensuring successful execution of enterprise IT initiatives. The successful candidate must be capable of getting into the technical details when necessary, mentoring technical staff, and ensuring work is executed effectively, efficiently, and in alignment with business objectives.

Duties and Responsibilities:

• Lead and actively participate in IT operations, infrastructure support, system administration, and enterprise technology projects.
• Serve as the primary technical escalation point for infrastructure, networking, systems, cybersecurity, ERP, and end-user support issues.
• Lead, mentor, and manage a team of IT professionals across multiple U.S. locations while fostering accountability, collaboration, and operational excellence.
• Establish operational expectations, technical standards, and accountability across the IT organization.
• Plan, coordinate, and execute enterprise IT initiatives including ERP implementations, infrastructure migrations, acquisitions/integrations, system upgrades, standardization efforts, and technology refreshes.
• Partner with business stakeholders to define requirements and align IT solutions with organizational objectives and operational needs.
• Monitor, maintain, troubleshoot, and optimize servers, networks, cloud services, enterprise applications, and manufacturing-related systems.
• Manage IT vendors, licensing, hardware/software inventory, support contracts, and technology lifecycle planning.
• Support cybersecurity, business continuity, disaster recovery, and regulatory compliance initiatives including NIST and CMMC requirements.
• Coordinate IT operations across multiple locations in partnership with local site support personnel.
• Prepare project plans, budgets, cost-benefit analyses, metrics, and status updates for leadership review.
• Participate in after-hours support, maintenance activities, and critical incident response as needed.
• Ensure IT operations comply with company policies, contractual obligations, and applicable regulations.
• Drive continuous improvement, operational standardization, and cost optimization initiatives across the IT environment.
• Perform other duties as assigned.

Education and Work Experience:

• Bachelor’s degree in Information Technology, Information Systems, Computer Science, or related field preferred.

Certifications and/or continuing education preferred.DoD 8570 Level II certification (or higher) preferred; ability to obtain within 6 months required.Minimum 8 years of experience in IT operations, infrastructure, systems administration, and enterprise technology support.Minimum 3 years of leadership experience managing technical teams and enterprise IT projects.Demonstrated experience serving in a hands‑on or "working manager" IT leadership role.Proven experience leading enterprise-scale projects impacting multiple business units, including ERP implementations, infrastructure migrations, acquisitions/integrations, or large-scale technology deployments.Proven experience leading ERP implementations including business process coordination, data migration, integrations, stakeholder management, and post-go-live operational support.Strong experience supporting enterprise infrastructure environments including VMware, Microsoft Azure/M365, Windows Server, and Cisco/Ubiquiti networking technologies.Experience managing cybersecurity and compliance initiatives including NIST and/or CMMC programs and coordination with MSSPs or external security partners.Experience supporting manufacturing operations and multi-site business environments preferred.Proven ability to balance leadership responsibilities with direct technical execution, troubleshooting, and operational accountability.

Work Authorization/Security Clearance Requirements:

• This position requires a government security clearance. Will be a part of the onboarding process.

Knowledge, Skills, and Abilities:

List of needed knowledge, skills, and abilities to successfully accomplish the duties and responsibilities of the job.

• Strong leadership, communication, organizational, and project management skills.
• Ability to effectively lead and manage technically skilled employees through clear communication, technical competency, accountability, and collaboration.
• Strong analytical and problem-solving capabilities with a hands‑on approach to issue resolution.
• Ability to make pragmatic technology decisions that balance operational needs, cybersecurity, scalability, and cost efficiency.
• Ability to manage competing priorities in a fast-paced, multi-site environment.
• Strong understanding of enterprise infrastructure, networking, cloud platforms, cybersecurity, ERP systems, and end-user computing environments.
• Ability to communicate effectively with technical teams, leadership, vendors, and end users.
• Experience building collaborative relationships across departments and business units.
• High level of initiative, accountability, operational ownership, and follow-through.
• Calm under pressure with the ability to lead effectively during critical incidents and operational challenges.
• Hands‑on, service-oriented, "get it done" mindset.

Work Conditions:

• Indoors. Production and Office Environment. Temperature Controlled.

Exposure Types:

• Small and/or enclosed spaces

Work Hours:

• On-call for emergent conditions.
• Standard work schedule, overtime may be necessary for meeting deadlines, required travel, and emergent conditions

Travel Requirements:

• This position may involve travel up to 20% of the time.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Medium work that includes moving objects up to 50 pounds.
• Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
• Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling.
• Prolonged periods sitting at a desk and working on a computer.
• Prolonged periods working on feet, using tools, and performing repetitive actions that entail frequent bending and stooping.
• Repeating motions that may include the wrists, hands and/or fingers.

AIT Safety -

AIT enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe work environment. As appropriate, each employee is responsible for completing all training requirements. All employees that work in or enter the production environment are required to wear personal protective equipment.

AIT Quality

- It is our policy to provide quality products and services that meet customer expectations and delivery requirements. Accordingly, each employee must conform to the AIT Quality Policy and carry out job activities in compliance with applicable AIT Quality System documents and customer contracts. Each employee must read and understand his/her Quality Management and Customer Satisfaction responsibilities.

AIT Procedure Compliance -

Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to his/her job.

Security Clearance Statement -

This position may require a government security clearance; you must be a US Citizen for consideration.

ITAR Requirements -

To conform to U.S. Government commercial space technology export regulations, including the International Traffic in Arms Regulations (ITAR), 8 U.S.C. § 1324b(a)(3), applicants for employment at AIT must be a U.S. citizen or national, lawfully admitted for permanent residence into the U.S. (i.e. current green card holder), or lawfully admitted as a refugee or granted asylum under 8 U.S.C. § 1157-1158.

Equal Employment Opportunity -

AIT is proud to be an Equal Opportunity Employer and is committed to attracting, retaining, and developing a highly qualified, diverse, and dedicated work force. AIT hires and promotes people based on their qualifications, performance, and abilities. We support the establishment and maintenance of a workplace that nurtures trust, equality, and teamwork, in which all employees recognize and appreciate the diversity of individual team members. We provide all qualified applicants for employment and employees with equal opportunities for hire, promotion, and other terms and conditions of employment, regardless of their race, color, religion, gender, sexual orientation, gender identity, national origin/ethnicity, age, physical or mental disability, genetic factors, military/veteran status, or any other status or characteristic protected by federal, state, and/or local law.