Information Technology Manager

Pinnacle Manufacturing, LLC; Chattanooga (TN); On-site; USD 90,000 - 130,000; Full time

Job summary

Pinnacle Manufacturing, LLC in Chattanooga, TN, seeks an IT Manager to lead the company’s technology strategy, infrastructure, and security across locations. This on-site, full-time role focuses on maintaining reliable networks, servers, data backups, and ERP systems while guiding a growing IT team.

You will manage vendors, drive technology projects, enforce IT policies, and support manufacturing operations with ERP and business applications.

Qualifications

• Master’s Degree in Computer Science or related field.
• Five or more years of IT experience, including leadership roles.
• Experience with ERP administration and manufacturing environments.
• Strong documentation and vendor-management skills.

Responsibilities

• Oversee IT infrastructure, networks, servers, storage, and cloud environments.
• Lead IT staff and coordinate with manufacturing teams to support ERP and business apps.
• Ensure backups and cybersecurity measures and maintain IT policies.
• Monitor performance, implement upgrades, manage vendors, and document processes.

Skills

IT infrastructure management

Cybersecurity practices

ERP / business systems

Vendor management

Team leadership

Documentation & user guides

Adobe Creative Suite familiarity

Education

Master’s Degree in Computer Science or related field

Tools

Microsoft 365

WordPress

Adobe Illustrator

Photoshop

InDesign

Job description

Company Description

Pinnacle Manufacturing, LLC is a North American manufacturer specializing in equipment for environmental, industrial, and energy sectors. Founded in 2006 in Boaz, Alabama, the company has expanded from frac tank manufacturing and refurbishment to include roll-off containers, trench safety products, and ABS/CSC/AAR-approved intermodal containers. Pinnacle continues to invest in product innovation and manufacturing capabilities to serve a broad customer base. Headquartered in Chattanooga, Tennessee, the company operates manufacturing facilities in Boaz, Alabama; Houston, Texas; and Phoenix, Arizona, totaling more than 250,000 square feet of production space. This growth supports long-term stability and career opportunities across multiple industries.

Role Description

The Information Technology Manager is a full-time, on-site role based in Chattanooga, TN, responsible for overseeing the company’s IT infrastructure and services across all locations. This role manages network and server operations, hardware and software lifecycle, data backups, and cybersecurity measures to ensure reliable, secure systems. The IT Manager leads and mentors IT staff, coordinates with business and manufacturing teams to support production systems, ERP and other business applications, and resolves user support issues. Daily activities include monitoring system performance, implementing upgrades, managing vendors and service providers, and maintaining documentation and IT policies. The role also drives technology projects, supports compliance requirements, and identifies opportunities to improve efficiency and reduce risk through effective use of technology.

Qualifications

• Strong proficiency in IT infrastructure management, including networks, servers, storage, and cloud or virtualized environments.
• Experience with cybersecurity practices, endpoint protection, access controls, and data backup and disaster recovery solutions.
• Skill in administering business systems such as ERP, manufacturing or inventory software, and productivity tools (e.g., Microsoft 365).
• Demonstrated ability in IT project management, vendor management, and budgeting for hardware, software, and services.
• Experience providing technical support, troubleshooting issues, and creating clear documentation and user guides.
• Creates graphic design and marketing materials and supports company websites and social media using Adobe Illustrator, Photoshop, InDesign, and WordPress.
• Leadership capabilities to supervise IT staff, collaborate cross-functionally, and communicate effectively with technical and non-technical stakeholders.

Education and Experience

• Master’s Degree in Computer Science, or related field preferred
• Five or more years of progressive IT experience, including two or more years in a leadership or supervisory role, required.
• Hands-on experience administering or supporting ERP systems and experience in a manufacturing environment preferred