Information Technology Infrastructure Engineer

AgileEngine, LLC.; United States; Remote; MXN 450,000 - 750,000; Full time

Benefits offered by this job

Remote work

Flexible hours

Annual learning budget

Mentorship

Competitive compensation

Job summary

AgileEngine, LLC. is seeking an IT Infrastructure/Systems Engineer to design, build, and support corporate networks, servers, and storage across on-premises and cloud environments.

The role requires 6+ years of hands-on engineering, with expertise in AWS, Azure, and SOX compliance, and an upper-intermediate English level. You will lead infrastructure projects, provide technical leadership, and collaborate across multiple teams, supporting global operations including remote and manufacturing

Qualifications

• 6+ years of hands-on engineering experience with enterprise networks, servers and storage systems.
• Hands-on experience with Palo Alto, Cisco, and Juniper equipment and software.
• Extensive knowledge of Microsoft Server OS & Active Directory.
• Experience with AWS and Azure cloud platforms with a cloud-first approach.
• SOX-regulated environment experience is required.
• Experience developing disaster recovery and business continuity solutions.
• Experience with Microsoft 365 suite (Office 365, Teams, SharePoint).
• Ability to work independently and document work clearly.

Responsibilities

• Design, build and support corporate networks, servers, storage, telephony and systems.
• Implement observable, secure and fault-tolerant solutions.
• Provide technical leadership across multiple teams and domains.
• Serve as escalation point for day-to-day operations.
• Plan and execute infrastructure projects across the landscape.
• Lead infrastructure and systems and application projects.
• Vendor interaction for hardware, software, and services troubleshooting and resolution.
• Define and execute enterprise infrastructure strategy.
• Support global operations including remote and office-based workforces.

Skills

Enterprise networks

Servers & storage

Palo Alto

Cisco

Juniper

Firewalls

Switches

Wireless infrastructure

Active Directory

Server OS

AWS

Azure

SOX compliance

Disaster recovery

Office 365

Patch deployment

Vendor management

24x7 operations

Communication

Education

AA degree in Information Systems or related

Tools

Linux

ITIL

Job description

We are looking for an IT Infrastructure/Systems Engineer to design, build, and support corporate networks, servers, and storage across on-premises and cloud environments.

The mandatory requirements are 6+ years of experience with enterprise networks and network equipment, AWS and Azure experience, SOX compliance experience, and an upper-intermediate English level.

What you will do

• Responsible for the design, build and support of corporate networks, servers, storage, telephony and systems.
• Implement observable, secure and fault-tolerant solutions.
• Provide technical leadership, support and direction across multiple teams and domains.
• Serve as an internal escalation point for day to day operations.
• Plan and execute projects across the infrastructure landscape.
• Lead and participate in infrastructure and systems and application projects.
• Device lifecycle support – Vulnerability remediation, firmware upgrades, decommission, Document.
• Vendor management and interaction for hardware, software, and service troubleshooting and resolution.
• Help define and execute the strategy for infrastructure and systems across the enterprise.
• Support global operations for remote, manufacturing and iRhythm Office based workforces.

Must haves

• 6+ years of hands-on engineering experience with enterprise local and wide area networks, servers and storage systems.
• Network Equipment Experience: hands-on experience with Palo Alto, Cisco, and Juniper equipment and software.
• Strong experience deploying and administering firewalls, switches and wireless infrastructure (Physical and Virtual).
• Extensive knowledge and hands-on experience with Microsoft Server operating Systems & Active Directory.
• Strong experience with cloud compute and storage (AWS and Azure) with cloud first approach.
• Experience working in a SOX regulated company a must.
• Previous experience developing disaster recovery and business continuity solutions.
• Experience with Microsoft collaboration suite (Office 365 Mail, Teams, SharePoint, OneDrive).
• Experience with patch deployment required.
• Self-sufficient, self-managed, self-motivated, must be effective working independently.
• A service-oriented mindset with a focus on creating value for our internal customers and business partners.
• High energy and ability to work independently in a very fast growth environment.
• Discipline to document your work required.
• Ability to work with a project oriented approach for deliverables.
• Work schedule flexibility required as some work must be completed after business hours.
• Experience interfacing with and managing vendors and managed service providers.
• Experience operating in a 24x7 international company (US & EMEA).
• Excellent interaction and communication skills; ability to communicate (both written and verbal) clearly and concisely.

Nice to haves

• Minimum AA degree in Information Systems, related field, or equivalent experience.
• AWS/Azure Certifications a plus.
• Experience with network and systems monitoring a plus.
• Experience with ITIL a plus.
• Experience with Linux a plus.
• Previous experience in healthcare, life-science, pharma or bio company a plus.
• Growth without limits: build your skills through mentorship, internal TechTalks, challenging projects, and a dedicated annual learning budget
• Competitive compensation: get recognition that reflects your skills and impact, with regular performance and compensation reviews
• Flexibility: work 100% remotely with flexible hours that support focus, autonomy, and a healthy work rhythm
• Meaningful, modern projects: build impactful products using modern technologies alongside global teams and leading brands
• Collaborative culture: join a supportive environment with zero micromanagement where ideas are welcomed and contributions are recognized
• Well-being & support: access local well-being programs and people-focused support tailored to your location