Information Technology Infrastructure Engineer

Service Wire Company; Culloden (WV); On-site; USD 70,000 - 90,000; Full time

Job summary

Service Wire Company in Culloden, WV is seeking an Infrastructure Technician to design, implement, and maintain the network and server infrastructure that supports our manufacturing processes. You will help ensure performance, security, and reliability for critical operations on-site.

You will deploy LAN/WAN/VLAN, configure servers, manage VMware and virtualization, monitor systems, apply patches, and coordinate with MSPs and IT staff.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 3–5 years of experience in network and server engineering.
• CCNA/CCNP or similar certifications preferred.
• Strong knowledge of TCP/IP, DNS, DHCP.
• Experience with network hardware, servers, and virtualization.

Responsibilities

• Develop and deploy network solutions to support manufacturing operations.
• Design, configure, and deploy server infrastructure, including virtualization and storage.
• Monitor and maintain network and server performance; troubleshoot and upgrade as needed.
• Manage virtualization platforms (e.g., VMware) and ensure high availability of critical systems.
• Perform routine maintenance, patching, and updates on server OS and applications.
• Implement server security measures: firewalls, VPNs, IDS/IPS, and access controls.
• Provide technical support for network/server issues and hardware/software troubleshooting.
• Assist in disaster recovery planning and testing, including backups.
• Maintain detailed documentation of configurations, procedures, and troubleshooting guides.
• Collaborate with MSPs, local IT support, and manufacturing teams to meet needs.

Skills

Network design

Server management

Security best practices

Troubleshooting

Documentation

Collaboration

Vendor coordination

Education

Bachelor's degree in Computer Science, Information Technology, or a related field

Tools

VMware

Windows Server

Linux

Active Directory

VSphere

Firewalls

VPN

Job description

Reports To: Directly: IT Supervisor - Infrastructure, Indirectly: Director, IT

Location: Culloden, WV (On-Site; No remote work available)

Position Summary:

The Infrastructure Technician will be responsible for assisting in designing, implementing, and maintaining both the network and server infrastructure that supports our manufacturing processes. This role involves managing network and server systems, ensuring optimal performance, and maintaining high levels of security, reliability, and scalability.

Tasks/Duties/Responsibilities:

• Assist in the development and deployment of network solutions to support manufacturing operations, including LAN, WAN, and WLAN
• Design, configure, and deploy server infrastructure, including physical and virtual servers, storage systems, and backup solutions
• Monitor and maintain network and server performance, troubleshoot issues, and implement upgrades as needed.
• Manage virtualization platforms (e.g., VMware) and ensure high availability of critical systems
• Perform routine maintenance, patching, and updates on server operating systems and applications
• Assist in configuring and managing network security measures, including firewalls, VPNs, and intrusion detection systems
• Implement server security best practices, including access controls, antivirus/antimalware solutions, and vulnerability management
• Provide technical support for network and server-related issues, including hardware and software troubleshooting.
• Assist in disaster recovery planning and execution, including backup verification and restoration testing
• Maintain detailed documentation of network and server configurations, procedures, and troubleshooting guides
• Work closely with our MSP, local IT Support, and manufacturing teams to ensure infrastructure meets operational needs
• Coordinate with vendors and service providers for hardware procurement, support, and warranty services
• Other duties as assigned

Knowledge/Skills/Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field
• Minimum of 3-5 years of experience in network and server engineering or a similar role
• Relevant certifications such as CCNA, CCNP, MCSA, VCP, or equivalent are preferred
• Strong knowledge of network protocols and technologies (e.g., TCP/IP, DNS, DHCP).
• Experience with network hardware (e.g., routers, switches, firewalls).
• Proficiency in server technologies, including Windows Server, Linux, Active Directory, and virtualization platforms.
• Familiarity with cloud infrastructure (VSphere) and hybrid environments is a plus.
• Excellent problem-solving and analytical skills.
• Strong communication and teamwork abilities.