Information Technology Engineer (Contract to Hire)

Genesis Molecular AI; San Diego (CA); On-site; USD 62,510 - 105,628; Full time

Job summary

A biotechnology company in San Diego is looking for an Information Technology Engineer to provide technical support, manage systems, and collaborate with various teams. Candidates should have strong troubleshooting skills, knowledge of networking, and be familiar with multiple operating systems. This position is contract-based and offers a competitive salary ranging from $62,510 to $105,628 annually.

Qualifications

• Experience managing AV hardware and software.
• Understanding of networking protocols like TCP/IP, UDP.
• Expertise in procuring and maintaining physical computer infrastructure.

Responsibilities

• Provide technical support for desktop and mobile devices.
• Manage macOS workstations including provisioning and patching.
• Configure and manage network devices.

Skills

Excellent verbal and written communication skills

Excellent teamwork skills

Familiarity with Linux, macOS, Windows, iOS, and Android devices

Strong knowledge of networking concepts

Prior IT/helpdesk/customer service experience

Ability to solve immediate problems

Tools

G-Suite

Google Meet

Microsoft

Google Workspace

Slack

Job description

Information Technology Engineer (Contract to Hire)

Join to apply for the Information Technology Engineer (Contract to Hire) role at Genesis Molecular AI

Our ideal candidate has a technical background, has experience in a customer support or IT admin role, and understands the day‑to‑day aspects of an IT organization, especially in a high‑growth startup with ever‑changing requirements. Success in this role requires strong troubleshooting skills and a collaborative approach to work with cross‑functional teams to enhance technical operations.

What You’ll Do:

• Provide technical support for desktop, laptop, mobile devices, and peripherals
• Manage macOS workstations including provisioning, patching, and imaging
• Configure and manage network devices (routers, switches, wireless APs)
• Assist with onboarding/offboarding processes (accounts, devices, access control)
• Maintain and optimize our endpoint management system, ensuring devices are compliant, secure, and consistently operational
• Provide responsive technical support to our team members, quickly diagnosing and resolving issues for both in‑office and remote employees
• Troubleshoot all IT‑related topics and conduct in‑depth research to find the best technical solutions
• Maintain comprehensive documentation for systems, processes, and procedures to support knowledge sharing and business continuity
• Maintain an organized and updated inventory of IT equipment and software licenses
• Document IT procedures, solutions, configurations, and changes
• Order/procure equipment, maintain vendor relationships, and inventory management for all IT hardware and software
• Partner with all business units and collaborate on projects
• Communicate effectively and concisely to the entire company
• Analyze existing processes, suggest and implement improvements, and create new business processes where none exist

What You’ll Bring:

• Excellent verbal and written communication skills
• Excellent teamwork skills with flexibility to partner with many teams
• Familiarity with Linux, macOS, Windows, iOS, and Android devices
• Ability to administer G‑Suite for day‑to‑day operations
• Capable of managing AV hardware and software, including Google Meet and other video conferencing software
• Strong knowledge of networking concepts (switching, firewalls, subnetting, wireless technologies, VPNs, LAN/WAN, etc.)
• Prior IT/helpdesk/customer service experience, particularly in an early‑stage startup
• Firm grasp of networking protocols such as TCP/IP, UDP, ARP, DNS, DHCP, and PXE
• Expertise in procuring and maintaining physical computer infrastructure
• Ability to solve immediate problems while designing and prioritizing systemic solutions
• Experience administering SaaS applications like Microsoft, Google Workspace, and Slack

Nice to Have:

• Software license management
• Supporting development environment based on GCP VM instances

About Genesis Molecular AI

Genesis Molecular AI is pioneering foundation models for molecular AI to unlock a new era of drug design and development. The company’s generative and predictive AI platform, GEMS (Genesis Exploration of Molecular Space), integrates AI and physics into industry‑leading models to generate and optimize drug molecules, including the breakthrough generative diffusion model Pearl for structure prediction. Genesis has raised over $300 million from leading AI, tech and life science‑focused investors, signed multiple AI‑focused research collaborations with major pharma partners, and is deploying GEMS to advance an internal therapeutics pipeline for a variety of high‑impact targets.

Genesis is headquartered in Burlingame, CA, with a fully integrated laboratory in San Diego. We are proud to be an inclusive workplace and an Equal Opportunity Employer.

Seniority level

Associate

Employment type

Contract

Job function

Information Technology

Industries

Biotechnology Research, Technology, Information and Media, and IT System Custom Software Development

Poway, CA $62,510.00-$105,628.00