Information Technology Engineer 5507

Tier4 Group; United States; On-site; USD 90,000 - 140,000; Full time

Job summary

Tier4 Group is seeking an experienced IT Engineer to support a modern technology environment for a distributed workforce. You will administer Google Workspace, manage identity and access, and strengthen security across Windows and macOS devices.

You will also build automation tools, enhance AI-assisted workflows, and maintain backup and disaster recovery planning. The role emphasizes proactive monitoring, secure remote access, and collaboration tool support.

Qualifications

• 7+ years of experience in IT Support, Systems Engineering, Infrastructure Engineering, or related field.
• Experience with identity and access management solutions, including SSO and MFA.
• Experience supporting Windows and macOS environments.
• Knowledge of DNS management, email security, and remote access technologies.

Responsibilities

• Administer Google Workspace environments and security controls.
• Manage identity and access management including SSO and MFA.
• Maintain DNS records, domain authentication, and email security technologies.
• Develop scripts to automate routine IT operations and reporting.
• Monitor security posture and respond to incidents and audits.

Skills

Python

PowerShell

Bash

Google Apps Script

Education

Bachelor's degree in IT/CS

Tools

Okta

CrowdStrike

JumpCloud

Google Vault

VPN technologies

Job description

We are seeking an experienced IT Engineer to support and enhance a modern technology environment serving a distributed workforce. This role is responsible for the administration, security, automation, and day-to-day operation of core IT systems, with a strong focus on Google Workspace, identity management, endpoint security, and cloud-based services.

The ideal candidate combines traditional systems administration expertise with a passion for automation and AI-assisted workflows. You'll play a key role in maintaining secure, reliable IT operations while identifying opportunities to improve efficiency through scripting, integrations, and modern tooling.

Key Responsibilities

Google Workspace Administration

• Manage Google Workspace environments, including Gmail, Google Drive, Google Vault, Groups, and Admin Console.
• Administer onboarding, offboarding, account provisioning, and role-based access management.
• Configure and maintain email routing, archiving, retention policies, and security controls.
• Manage mobile device administration and compliance policies.

Identity & Access Management

• Administer SSO and identity platforms such as Okta.
• Configure and maintain MFA policies.
• Automate user provisioning and deprovisioning across integrated systems.
• Ensure compliance with access control and security standards.

Infrastructure & Security

• Manage DNS records, domain authentication, and email security technologies.
• Support VPN services and secure remote access solutions.
• Implement and maintain endpoint security solutions across Windows and macOS environments.
• Monitor and respond to security alerts, audit findings, and compliance requirements.

Automation & AI-Assisted Operations

• Develop scripts and internal tools to automate routine IT operations.
• Utilize AI-powered tools for troubleshooting, scripting, documentation, and process optimization.
• Improve efficiency through automation of user management, reporting, compliance audits, and administrative tasks.
• Evaluate emerging technologies and automation opportunities.

Backup, Recovery & Business Continuity

• Manage backup strategies for cloud-based systems and collaboration platforms.
• Support disaster recovery planning and testing efforts.
• Ensure data integrity, redundancy, and recoverability across critical systems.

End User & Platform Support

• Provide advanced technical support for onsite and remote employees.
• Troubleshoot operating systems, networking, collaboration tools, and identity platforms.
• Support third-party business applications and integrations.
• Document procedures, configurations, and support processes.

Monitoring & Reporting

• Monitor platform health, system activity, and security posture.
• Review audit logs, compliance reports, and operational metrics.
• Implement monitoring and alerting solutions to proactively address issues.

Required Qualifications

• 7+ years of experience in IT Support, Systems Engineering, Infrastructure Engineering, or a related field.
• Experience with identity and access management solutions, including SSO and MFA.
• Experience supporting Windows and macOS environments.
• Knowledge of DNS management, email security, and remote access technologies.
• Strong troubleshooting and problem-solving skills.
• Experience with endpoint security and device management solutions.
• Proficiency with one or more scripting languages:
• Python
• PowerShell
• Bash
• Google Apps Script
• Experience supporting both onsite and remote users.

Preferred Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field.
• Relevant industry certifications.
• Experience with Okta, CrowdStrike, JumpCloud, Google Vault, and VPN technologies.
• Familiarity with AWS, Azure, or Google Cloud Platform.
• Experience with VMware, Hyper-V, or other virtualization platforms.
• Knowledge of backup and disaster recovery solutions.
• Experience integrating and managing third-party SaaS applications.