Information Technology Disaster Recovery Lead

ManpowerGroup Global Inc.; Dallas (TX); Remote; USD 110,000 - 150,000; Full time

Benefits offered by this job

Medical and Prescription Drug Plans

Dental Plan

Vision Plan

Health Savings Account

Health Flexible Spending Account

Dependent Care Flexible Spending Plan

Supplemental Life Insurance

Disability Insurance

Business Travel Insurance

401(k) Plus Match

Weekly Pay

Job summary

ManpowerGroup Global Inc. is seeking an Information Technology Disaster Recovery Lead to drive ITDR planning and execution across global and US regions, with a focus on improving resilience and readiness.

The role requires strong communication, process orientation, and the ability to lead cross-functional teams through drills, gap analyses, and post-test improvements, aligning with ITIL and business continuity practices.

Qualifications

• Experience in DR test planning and execution with a focus on continuous improvement.
• Experience with IT Disaster Recovery and/or Business Continuity.
• Good knowledge of IT Service Continuity concepts and ITIL practices.
• Ability to develop business cases for automation to improve efficiency and resilience.

Responsibilities

• Act as ITDR program manager and lead IT Disaster Recovery activities across Global and US areas.
• Plan, execute, and post-test ITDR exercises with scheduling and stakeholder coordination.
• Advocate for ITDR plans including procedures and configurations to restore operations.
• Perform gap analyses to identify resilience issues and implement corrective initiatives.
• Monitor KPI/SLO performance and manage ITDR data and documentation.

Skills

DR planning

ITDR experience

ITIL knowledge

Automation tools

Communication

Tools

ITDR automation tools

Job description

Our client, Information Technology is seeking a Information Technology Disaster Recovery Lead to join their team. As a Information Technology Disaster Recovery Lead, you will be part of the IT organization supporting IT Disaster Recovery (ITDR) teams. The ideal candidate will have strong process orientation, clear communication, and a continuous improvement mindset which will align successfully in the organization.

Job Title: Information Technology Disaster Recovery Lead

Location: Remote

What's the Job?

• Act as ITDR program manager and lead IT Disaster Recovery activities across Global and US areas.

• Drive ITDR goals by owning DR exercise planning, execution, and post-test activities, including coordination of scheduling and monthly status meetings with key business stakeholders.

• Advocate for IT Disaster Recovery Plans that include recovery procedures and application configurations needed to restore business operations at the disaster recovery site or alternate region.

• Perform gap analysis for applications in scope to identify resilience inefficiencies, then propose and execute initiatives to close resilience gaps.

• Monitor and report ITDR team performance against Key Performance Indicators (KPI) and Service Level Objectives (SLO), while managing ITDR team data, metadata, and documentation.

What's Needed?

• Expertise in DR test planning and execution, with a focus on continuously improving the organization’s DR capabilities.

• Experience with IT Disaster Recovery and/or Business Continuity, including leading moderately complex technology organizations through actual and practiced disaster scenarios.

• Good knowledge of IT Service Continuity concepts, including familiarity with ITIL practices.

• Good understanding of ITDR automation tools (preferred) and the ability to develop business cases for automation to improve efficiency, reduce risk, increase resiliency, and reduce costs.

• Strong verbal and written communication skills, with the ability to interact effectively with individuals at all levels; ability to prioritize, delegate, and foster high-performance teamwork in a customer-service driven environment.

What's in it for me?

• Opportunity to reduce business risk by ensuring ITDR processes are executed at a high level.

• Ownership of realistic DR exercises that strengthen readiness and restoration outcomes.

• Direct impact on resilience improvements through gap analysis and targeted initiatives.

• Visibility into ITDR performance through KPI and SLO monitoring and reporting.

• Collaboration with the wider IT organization to enhance internal services consumed by stakeholders.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans

• Dental Plan

• Vision Plan

• Health Savings Account

• Health Flexible Spending Account

• Dependent Care Flexible Spending Account

• Supplemental Life Insurance

• Short Term and Long Term Disability Insurance

• Business Travel Insurance

• 401(k), Plus Match

• Weekly Pay

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.