Information Technology Consultant

Topel Forman; Chicago (IL); Hybrid; USD 85,000 - 110,000; Full time

Benefits offered by this job

Health insurance

401k

Internet and cell phone payment

Continuing education

Job summary

TFIS LLC, a Chicago-based information technology consulting firm, is seeking an Information Technology Consultant. You will help clients with desktop, server, networking and security needs, performing onsite and remote support, with occasional evening or weekend work and opportunities for continuing education.

This role requires several years of IT experience, strong problem solving, and ability to work independently while liaising with vendors and clients.

Qualifications

• 5–7 years of experience in Information Technology.
• Undergraduate degree in Computer Science or similar.
• Relevant software certifications are a plus (Microsoft, Cisco, VMware, CompTIA).
• Experience with desktop, server, networking, and security.
• Strong client communication and problem-solving skills.

Responsibilities

• Support a diverse client base with desktop, server, networking, and security needs.
• Interact with clients via onsite office visits, home visits, and remote support.
• Assist in liason with vendors and manage project budgets and timelines.
• Document processes, standards, and procedures for client systems.
• Generate billable hours and contribute to ongoing service improvements.

Skills

VMware

Hyper-V

Cisco

NAS/SAN

VPNs

Exchange

O365

SQL

Windows Server

Active Directory

Group Policy

Firewalls

Mobile devices

Documentation

Education

Bachelor's degree in Computer Science or related field

Tools

VMware

Cisco

Microsoft

CompTIA

Active Directory Tools

Job description

Our sister company, Topel Forman Information Services (TFIS LLC), is seeking an Information Technology Consultant. As an IT Consultant, you will have several years of experience working in Information Technology to support a diverse client base with a wide range of desktop, server, networking, and security needs. TFIS LLC is a progressive, boutique IT Consulting company with prominent Chicago based clients. You will have direct contact with clients via onsite office and home visits, as well as remote support. To learn more about TFIS, please visit our website at https://www.tfisllc.com/.

This is a full-time position. Evening and weekend work may be required for business-critical operations and project-driven tasks. We offer a competitive salary with full benefits, including health insurance, 401k, internet and cell phone payment and opportunity for continuing education.

Foundational Attributes

• Personable and approachable.
• Professional demeanor with a strong business acumen.
• Comfortable working with a high level of autonomy.
• Comfortable working and collaborating with a team.
• Engenders a high degree of project ownership.
• Ability to manage time well with a focus on generating billable hours.
• Excellent troubleshooting methodology with an ability to research solutions for new problems.
• Strong sense of operational security with a duty to maintain integrity of sensitive client data.
• Ability to liaise with vendors and manage project budgets.
• Excellent organizational and intercommunication
• Eagerness to learn new technologies and methodologies.

Technical Proficiencies

• Ability to design, troubleshoot, and maintain IT Infrastructure.
• Strong working knowledge of workstation operating systems.
• Experience with VMWare, Hyper-V, Cisco, NAS/SAN Storage, VPNs, Exchange, O365, SQL.
• Configure and maintain Windows Server / Active Directory / Group Policy.
• Install and manage firewalls, switches, Wi-Fi, and other network hardware.
• Ability to troubleshoot & maintain Android and iOS mobile devices.
• Documentation of processes, standards, and procedures for client systems.
• Research and implement new hardware, applications, and IT related services.

Job Requirements

• Undergraduate degree in Computer Science or similar.
• 5-7 years working in the Information Technology field
• Relevant software certifications are a plus.
• Microsoft, Cisco, VMWare, CompTIA, etc.

Remote Work Internet Policy

Internet requirements for working remotely: We require an internet plan with the following minimum upload and download speeds for best connection: 100+ Mbps download and 20+ Mbps upload. Home Wi-Fi should be password protected.

Additional Requirements:

• Valid driver’s license required
• This position can be very active and requires physical activity at times such as standing, walking, bending, kneeling, stooping, crouching, crawling, lifting, and climbing.