Information Technology Business Partner

ClinLab Solutions Group; New York (NY); On-site; USD 100,000 - 160,000; Full time

Job summary

ClinLab Solutions Group is seeking an IT specialist to collaborate with business units and deliver solutions for manufacturing, packaging, warehouse and quality functions.

You will support MES/serialization, SAP modules, CSV activities, and quality systems while coordinating projects and aligning with evolving regulatory standards.

Qualifications

• Bachelor’s degree in engineering, IT or related field.
• 5–8 years of experience across technology platforms.
• Experience with MES, manufacturing, packaging and warehouse IT solutions (MES/SCADA/LIMS) and CSV activities, preferably in pharma.
• Knowledge of QC systems, LIMS, QA/R&D/RA applications and related IT solutions.
• Strong IT manufacturing and packaging systems administration, CSV activities, and QC system validation.

Responsibilities

• Develop expertise in MES, serialization and quality systems to propose improvements.
• Provide SAP support for production, warehouse and quality modules.
• Manage audit trails and CSV activities, plus network and app administration.
• Define enterprise app architecture to engage internal teams, vendors, and customers.
• Evaluate emerging technologies and design IT solutions to meet objectives.
• Coordinate system implementations and support with cross-functional IT partners.
• Identify opportunities to scale applications across regions and plan IT roadmaps.
• Track timelines, budgets and deliverables to meet SLAs and compliance.

Skills

Analytical thinking

Project coordination

Stakeholder management

Regulatory compliance

Education

Bachelor’s degree in engineering or IT

Tools

SAP

MES/SCADA

LIMS

QC software

Job description

This position is responsible for collaborating with business units to deliver IT solutions, supporting systems implementation, validation, and administration for manufacturing, packaging, warehouse, and quality functions. The role involves project coordination, stakeholder management, and ensuring compliance with evolving standards.

Responsibilities:

• Develop technical expertise in MES, serialization, and quality systems to propose system changes and process improvements aligned with business needs.
• Provide SAP support for production, warehouse, and quality modules, ensuring smooth operations and issue resolution.
• Manage audit trails, computer system validation (CSV) activities, and oversee network and software application administration.
• Define enterprise application architecture to enhance engagement with internal teams, vendors, and customers.
• Evaluate emerging technologies and design innovative IT solutions to meet business objectives.
• Engage with cross-functional teams and IT partners to coordinate system implementations and support activities.
• Identify opportunities to scale applications across regions, build business cases, and plan for future IT roadmaps.
• Track project timelines, budgets, and deliverables, ensuring service levels and compliance standards are met.

Qualifications:

• Bachelor’s degree in engineering, information technology, or a related field.
• 5-8 years of experience across various technology platforms.
• Experience with MES systems, manufacturing, packaging, and warehouse IT solutions (MES/SCADA/LIMS), and CSV activities, preferably in the pharmaceutical sector.
• Knowledge of QC systems, LIMS, QA/R&D/RA applications, and experience with quality, R&D, and regulatory IT solutions (Waters/Master Control/LIMS).
• Strong skills in IT manufacturing and packaging systems administration, CSV activities, PLC and QC systems validation and qualification.
• Proficiency in SAP modules for production, warehouse, packaging, and quality.
• Analytical skills and experience with SQL/Oracle databases, application administration, and advanced Microsoft Suite (especially Excel and Macros).
• Experience supporting manufacturing, packaging, serialization, warehouse, and quality software solutions and IT infrastructure.