INFORMATION SYSTEMS MANAGER (UNCLASSIFIED)

State of Nevada; Carson City (NV); On-site; USD 95,000 - 130,000; Full time

Benefits offered by this job

Health Insurance

Vacation

Sick Leave

Holidays

PERS Retirement

Deferred Compensation

No State Tax

Public Service Loan Forgiveness

Longevity Pay

Job summary

State of Nevada, the Silver State Health Insurance Exchange, seeks an Information Systems Manager in Carson City to lead the security program and IT operations. You will supervise a small team, coordinate with the ISO, and ensure compliance with CMS and other federal/state requirements while guiding system integration and data integrity across CAP and Carrier Connect.

The role emphasizes policy development, risk management, and cross‑agency collaboration to protect sensitive information and

Qualifications

• Bachelor's degree or equivalent in security, IT, business, or related field and 7+ years in information security governance or risk management.
• Experience with federal/state security requirements (CMS, ARC-AMPE, HIPAA) preferred.
• Ability to lead security policy development, vendor oversight, and project governance.

Responsibilities

• Oversee development, implementation, monitoring, and maintenance of the agency's security program.
• Manage IT projects, policy decisions, and reporting for application support functions.
• Coordinate with federal/state agencies and internal ISO on security compliance.
• Supervise staff, assign workloads, and manage performance and disciplinary actions.
• Oversee carrier onboarding, account transfers, reconciliations, and system responses.
• Resolve system problems and coordinate security-related audits and remediation.
• Utilize vendor management to meet organizational goals.

Skills

Security governance

Risk assessment

Vendor risk management

Security controls

Incident response

Disaster recovery

Regulatory compliance

Audits

Education

Bachelor's degree in Information Security / related field

Job description

• No Nevada state income tax.

Job Summary

The Silver State Health Insurance Exchange (Exchange) oversees and operates the online health insurance marketplace in Nevada, known as Nevada Health Link. The Exchange is a unit within the Division of Consumer Health Services and a part of the larger department, Nevada Health Authority. The Exchange facilitates and connects eligible Nevadans who are not insured by their employer or Medicare to health insurance options. Individuals can purchase Affordable Care Act (ACA) certified Qualified Health & Dental Plans through the Exchange and if eligible, receive subsidy assistance to help offset monthly premiums and out-of-pocket costs. The Information Systems Manager is in a leadership and managerial position. The position is full-time and located in Carson City. Periodic travel in-state and out-of-state may be required. Under the general direction of the Chief Operations Officer, the Information Systems Manager will oversee management of the systems that the Exchange uses in day-to-day operations. These systems include the Customer Assistance Portal (CAP) and Carrier Connect. This position is required to ensure that the Exchange’s systems follow all federal and state requirements, including compliance with the Centers for Medicare & Medicaid Services (CMS) as well as Federal Tax Information (FTI). The Information Systems Manager will provide technical vendor coordination as well as coordination with state and federal agencies. The Information Systems Manager will coordinate with the Nevada Health Authority Director’s Office Information Security Officer (ISO) to ensure that the Exchange follows all information security policies and regulations to protect the agency’s systems and the protected information within the systems. This position will work with the ISO to development, implement, and maintain security policies. The Information Systems Manager manages a team of three. With the team, this position will oversee User Acceptance Testing (UAT) governance and coordination as well as technical oversight of reconciliation activities. Additionally, this position will coordinate system integration, data integrity and system issue resolution.

Essential Qualifications

Bachelor's degree from an accredited college or university in Information Security, Cybersecurity, Information Systems, Business Administration, Public Administration, Risk Management, or a closely related field; and/or seven (7) years of progressively responsible professional experience in information security, cybersecurity governance, enterprise risk management, vendor and third-party risk oversight, IT project management, compliance management, or related disciplines; OR an equivalent combination of education and experience.

Job Duties

• Information Security Program: Overall responsibility for the development, implementation, monitoring and maintenance of the agency’s security system to protect against unauthorized access, use, disclosure, disruption, modification, perusal, inspection, recording or destruction.
• General IT Management: Participate in management policy and decision-making pertaining to various projects. Prepare activity and progress reports for application support functions, meeting established deadlines.
• Participate in State IT activities and policy-making activities.
• Oversight of requirements from federal partners related to ARC-AMPE as well as any other federal and state security requirements.
• Supervise subordinate staff, including hiring, determining workload, delegating assignments, and training, monitoring, and evaluating performance, and taking disciplinary action.
• Oversight of carrier onboarding, account transfer, reconciliation, and system responses.
• Resolve system problems presented by subordinate staff, users, and clients regarding work processes, policies, procedures, and methods.
• Utilize contract and vendor management skills in the fulfillment of organizational goals.

Knowledge, Skills, And Abilities

• Information security governance, policy development, and security program management.
• Enterprise and operational risk assessment, mitigation planning, and risk monitoring.
• Vendor, contractor, and third-party security risk management, including security reviews, due diligence, and contract compliance.
• Security consulting and oversight for large-scale IT projects, system implementations, and modernization initiatives.
• Regulatory and compliance management, including privacy, security, and audit requirements applicable to healthcare, government, or federally funded programs.
• Incident response coordination, business continuity, and disaster recovery planning.
• Development and monitoring of security controls, security standards, and risk-based decision-making processes.
• Collaboration with business, technical, and executive stakeholders to ensure security requirements are integrated throughout the project lifecycle.
• Managing security-related audits, assessments, remediation activities, and continuous improvement initiatives.

Preferred Experience

• Experience supporting State-Based Marketplaces (SBMs), healthcare exchanges, Medicaid systems, or other government-sponsored healthcare programs.
• Knowledge of NIST Cybersecurity Framework (CSF), NIST 800-53, IRS Publication 1075, CMS Acceptable Risk Controls for ACA, Medicaid, and Provider Entities (ARC-AMPE), HIPAA, and related federal and state security requirements.
• Experience overseeing security requirements for cloud-based solutions, system integrations, and large-scale application modernization projects.
• Project management experience involving multiple vendors, system integrators, and cross-functional stakeholder groups.

Benefits Include

• Health Insurance: Medical, dental, life, and disability insurance programs for employees and their dependents/family are offered through the Public Employees’ Benefits Program (PEBP).
• Vacation: Accrual of three weeks of annual leave each year.
• Sick Leave: Accrual of three weeks of sick leave each year.
• Holidays: 12 paid holidays per year.
• Retirement: Participation in the Nevada Public Employees Retirement System (PERS). Employees do not contribute to Social Security but will contribute to PERS if their position is at 50% or more full-time equivalency. For more information on how PERS service may impact Social Security benefits, visit the SSA publication.
• Deferred Compensation: The State offers a voluntary Deferred Compensation Program.
• No Nevada state income tax.
• Public Service Loan Forgiveness: Eligible due to public sector employment.
• Longevity Payments Eligibility: Employees who have received a performance rating of “standard” or better and have completed eight (8) or more years of continuous service are eligible for longevity pay.

Additional benefits

may apply to employees covered under a Collective Bargaining Agreement (CBA), depending on their designated bargaining unit. For more information, visit the Labor Relations Unit (LRU).

For more details about your rights and responsibilities as a State of Nevada employee, please review the State of Nevada Employee Handbook (PDF).

State Holidays

State Holidays The holiday schedule for State employees is established by the Legislature.

The Following Are Legal Holidays

January 1.............................................. New Year's Day

Third Monday in January.................. Martin Luther King, Jr.'s Birthday

Third Monday in February................ Washington’s Birthday

Last Monday in May........................... Memorial Day

June 19................................................ Juneteenth Day

July 4.................................................... Independence Day

First Monday in September.............. Labor Day

Last Friday in October....................... Nevada Day

November 11........................................ Veterans' Day

Fourth Thursday in November........ Thanksgiving Day

Friday following the Fourth Thursday in November...................... Family Day

December 25........................................ Christmas Day

When January 1, June 19, July 4, November 11, or December 25 falls on a Saturday, the preceding Friday is the observed legal holiday. If these days fall on Sunday, the following Monday is the observed holiday. Eligibility for holiday pay is covered by the provisions of NAC 284.255