Information Systems Engineers

Utah; Salt Lake City (UT); Hybrid; USD 56,000 - 112,000; Full time

Job summary

University of Utah in Salt Lake City seeks an experienced Information Systems Engineer to uphold and enhance our data center infrastructure. You will manage on‑premises hardware, virtualization, AD, security tooling, and incident response within a collaborative IT team.

The role emphasizes security, documentation, and project participation, with a path for growth and development within the IT department.

Qualifications

• Bachelor’s degree or equivalent with 4 years of related work experience.
• Master’s degree or equivalent with 2 years of related work experience.
• Experience with data center hardware, virtualization, and security practices.

Responsibilities

• Maintain data center hardware lifecycle including installation and decommissioning.
• Administer virtualized environments and hypervisors with capacity planning.
• Manage Active Directory users, groups, GPOs, and access controls.
• Monitor performance, investigate issues, and perform root cause analysis.

Skills

Windows Server

Active Directory

VMware

Hyper-V

AWS

PowerShell

Education

Bachelor’s degree

Master’s degree

Tools

Jira

Confluence

Job description

FLSA Code

FLSA Code Computer Employee

Patient Sensitive Job Code?

Patient Sensitive Job Code? No

Standard Hours per Week 40

Full Time or Part Time?

Full Time or Part Time? Full Time

Shift

Shift Day

Work Schedule Summary

Full-time, 40 hours per week. Monday – Friday 8:00 am to 5:00 pm.

Work Location & Residency

Hybrid:

This is a hybrid position requiring a minimum of three days per week in Salt Lake City, UT office. The remaining days may be performed remotely.

Travel:

This position may require occasional travel.

Work Environment and Level of Frequency typically required

Seldom: Outdoor environment, extreme cold, extreme heat, noise (there is sufficient noise to cause you to shout in order to be heard above the noise level), atmospheric conditions (conditions that affect the respiratory system, such as fumes, odors, dusts, mists, gases, or poor ventilation) and close quarters

Physical Requirements and Level of Frequency that may be required

Nearly continuously: Repetitive hand motion (such as typing), hearing, listening, talking, walking

Seldom: Repetitive foot motion, climbing, kneeling, squatting, crawling, balancing, reaching overhead, pulling, pushing

VP Area

VP Area U of U Health - Academics

Department

Department 02228 - Data Coordinating Center

Location

Location Campus

City

City Salt Lake City, UT

Type of Recruitment

Type of Recruitment External Posting

Pay Rate Range

Pay Rate Range 56,000 to 112,068

Close Date

Close Date 01/04/2027

Priority Review Date (Note - Posting may close at any time)

Job Summary

We invite you to join our modern and forward-thinking IT group. Be part of a robust team of systems administrators, business intelligence developers, full stack software developers, data architects, IT project managers, and technical support analysts. Our stakeholders include faculty and staff that are dedicated to accelerating the translation of clinical research to the bedside. We work hand-in-hand with our customers as business partners as we make it our daily mission to facilitate clinical research by ensuring the technology (both traditional and emerging) matches business needs.

The Data Coordinating Center’s IT group has an immediate need for an Information Systems Engineer. This position will report directly to the IT Supervisor. The Information Systems Engineer is essential in upholding and enhancing the technical framework of our research data center, which operates continuously to support critical research activities. The role demands a professional with extensive experience in on-premises data center management, and a strong acumen in security protocols. The successful candidate will be proficient in creating and maintaining server environments and will value the autonomy of their role while appreciating the dynamics of working within a supportive and collaborative IT team.

This position is not eligible for work visa sponsorship.

The Utah DCC offers a career ladder for Information Systems Engineer and provides growth and professional development opportunities.

As an Information Systems Engineer, your responsibilities will include:

• Maintain data center hardware throughout its lifecycle, including installation, configuration, firmware updates, troubleshooting, repair coordination, and decommissioning activities.
• Administer and support virtualized environments, including host systems and hypervisor platforms, performing firmware management, capacity planning, performance tuning, routine maintenance, monitoring, troubleshooting, and hardware lifecycle support.
• Design, implement, maintain, and support secure, reliable, and resilient system environments that meet business, operational, and customer requirements.
• Troubleshoot and resolve system, server, and infrastructure issues, including conducting root cause analysis, identifying long-term solutions, and escalating complex problems as appropriate.
• Perform maintenance, updates, and upgrades for servers, workstations/desktops, and business or specialized applications to ensure reliable operation, optimal performance, and alignment with operational needs.
• Administer and support Active Directory, including user account management, group memberships, Group Policy, Group Policy Preferences, and access control management.
• Administer and support databases, web services, and application services, including end-user support as needed.
• Deploy, administer, and maintain security tools and solutions, including planning and executing rollouts in accordance with established standards and procedures.
• Monitor system performance, availability, and health, proactively identifying and resolving issues to minimize service disruptions.
• Create and maintain technical documentation, procedures, and system inventories.
• Participate in and support infrastructure projects, technology initiatives, and evolving departmental IT requirements.
• Provide technical guidance and knowledge sharing to team members as appropriate.
• Perform other duties and responsibilities as assigned to support departmental and organizational objectives.

Learn more about the great benefits of working for University of Utah: benefits.utah.edu

The department may choose to hire at any of the below job levels and associated pay rates based on their business need and budget.

Responsibilities

Design, develop, maintain, and support technical infrastructure that includes network, hardware, database and/or system software components. Conduct analysis of business problems and lead the evaluation, development, and recommendation of specific technology products and platforms to provide cost-effective solutions that meet business and technology requirements. Research and design best fit infrastructure, network, database, and/or security architectures. Guide configuration, debugging, and support for infrastructure and ensure all quality and change control standards are met. Assist with root cause investigations and provide recommendations for preventative measures. Proactively address gaps with existing support processes, documentation, etc. and prioritize accordingly.

Requires moderate skill set and proficiency in discipline. Conducts work assignments of increasing complexity, under moderate supervision with some latitude for independent judgment.

Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience.

This is a Developing‑Level position in the General Professional track.

Considered highly skilled and proficient in discipline. Conducts complex, important work under minimal supervision and with wide latitude for independent judgment.

Requires a bachelor’s (or equivalency) + 6 years or a master’s (or equivalency) + 4 years of directly related work experience.

This is a Career‑Level position in the General Professional track.

Recognized as subject matter expert and advanced individual contributor professional. Requires specialized skill set. Conducts highly complex work, unsupervised and with extensive latitude for independent judgment.

Requires a bachelor’s (or equivalency) + 8 years or a master’s (or equivalency) + 6 years of directly related work experience.

This is an Advanced‑Level position in the General Professional track.

Minimum Qualifications

EQUIVALENCY STATEMENT : 1 year of higher education can be substituted for 1 year of directly related work experience (Example: bachelor’s degree = 4 years of directly related work experience).

Information Systems Engineer, II

Requires a bachelor’s (or equivalency) + 4 years or a master’s (or equivalency) + 2 years of directly related work experience.

Information Systems Engineer, III

Requires a bachelor’s (or equivalency) + 6 years or a master’s (or equivalency) + 4 years of directly related work experience.

Information Systems Engineer, IV

Requires a bachelor’s (or equivalency) + 8 years or a master’s (or equivalency) + 6 years of directly related work experience.

Preferences

• Experience with Microsoft Windows Server and desktop operating systems.
• Working knowledge of Windows server infrastructure, including Active Directory, DNS , Group Policy, TCP /IP, SMTP , and general networking concepts.
• Experience with virtualization technologies and platforms such as VMware, Hyper‑V, and Remote Desktop Services.
• Experience supporting and managing data center hardware, including servers, storage systems, networking equipment, and hardware lifecycle management.
• Experience with AWS and other cloud platforms.
• Knowledge of database concepts, administration, and management, including MSSQL , PostgreSQL, MySQL, SSIS , SSRS , and SSAS .
• Experience administering and supporting web servers and technologies such as IIS , Apache, and Tomcat.
• Experience deploying, administering, and supporting web applications and application platforms, including Java and ASP . NET .
• Experience working in Linux environments.
• Experience with enterprise backup and recovery solutions such as Veeam, Backup Exec, or similar products.
• Familiarity with ticketing, documentation, and collaboration tools such as Jira and Confluence.
• Experience with scripting, automation, and infrastructure automation technologies such as PowerShell, Jenkins, GitLab, Terraform, and CloudFormation.
• Experience with SharePoint administration and support.
• Relevant certifications such as CompTIA A+, Network+, Security+, Microsoft, VMware, MCSE , CCNA , ITIL , or related certifications are a plus.

Applicants will be screened according to preferences.

Type

Special Instructions Summary

Additional Information

The University is a participating employer with Utah Retirement Systems (“URS”). Eligible new hires with prior URS service, may elect to enroll in URS if they make the election before they become eligible for retirement (usually the first day of work). Contact Human Resources at [phone] for information. Individuals who previously retired and are receiving monthly retirement benefits from URS are subject to URS’ post‑retirement rules and restrictions. Please contact Utah Retirement Systems at [phone] or [phone] or University Human Resource Management at [phone] if you have questions regarding the post‑retirement rules.

This position may require the successful completion of a criminal background check and/or drug screen.

The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.

Veterans’ preference is extended to qualified applicants, upon request and consistent with University policy and Utah state law. Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Consistent with state and federal law, the University of Utah does not discriminate based upon race, ethnicity, color, religion, national origin, age, disability, sex, sexual orientation, gender, gender identity, gender expression, pregnancy, pregnancy‑related conditions, genetic information, or protected veteran’s status. The University does not discriminate on the basis of sex in the education program or activity that it operates, as required by Title IX and 34 CFR part 106. The requirement not to discriminate in education programs or activities extends to admission and employment. Inquiries about the application of Title IX and its regulations may be referred to the Title IX Coordinator, to the Department of Education, Office for Civil Rights, or both.

To request a reasonable accommodation for a disability or if you or someone you know has experienced discrimination or sexual misconduct including sexual harassment, you may contact the Director/Title IX Coordinator in the Office of Equal Opportunity and Title IX ( OEO ). More information, including the Director/Title IX Coordinator’s office address, electronic mail address, and telephone number can be located at the: University of Utah Non‑Discrimination page.

Online reports may be submitted at https://oeo.utah.edu

https://publicsafety.utah.edu/safetyreport/

As per University of Utah policy 5-108: Transfer of Benefits Eligible Staff Members , a new hire to the University of Utah who is still serving a 12 month probationary period will not be hired into another University of Utah job (a transfer) until the successful completion of the probationary period.

University Human Resource Management
250 East 200 South, Suite 125 Salt Lake City, UT 84111
Contact us: [phone] By Email: [e-mail]