Information Systems Engineer

University of Utah; Salt Lake City (UT); Hybrid; USD 56,000 - 112,000; Full time

Job summary

University of Utah is seeking an Information Systems Engineer for the Data Coordinating Center in Salt Lake City. The role focuses on on-prem data center management, security, and server environments within a collaborative IT team supporting clinical research stakeholders.

The position is full-time with a hybrid work schedule: minimum three days in the Salt Lake City, UT office and remaining days remote. Salary ranges from $56,000 to $112,068 per year, depending on experience and level.

Qualifications

• Experience with Windows Server and Active Directory.
• Experience with virtualization and data center hardware.
• Experience with cloud platforms such as AWS.
• Familiarity with databases, web services, and application platforms.

Responsibilities

• Maintain and manage data center hardware throughout its lifecycle.
• Administer and support virtualized environments and AD.
• Design and maintain secure, reliable system environments.
• Troubleshoot and resolve system, server, and infrastructure issues.
• Perform maintenance and updates for servers/workstations and applications.
• Create and maintain technical documentation and inventories.
• Support infrastructure projects and IT initiatives.

Skills

Windows Server

Active Directory

Virtualization

Networking concepts

Cloud platforms

Databases

Web servers

Scripting & automation

Education

Bachelor's degree in Computer Science or related field

Tools

VMware

Hyper-V

Remote Desktop Services

IIS/Apache/Tomcat

Java/ASP.NET

PowerShell

Jenkins

GitLab

Terraform

CloudFormation

SharePoint

Job description

Information Systems Engineer

Job Summary

Information Systems Engineers We invite you to join our modern and forward-thinking IT group. Bepart of a robust team of systems administrators, businessintelligence developers, full stack software developers, dataarchitects, IT project managers, and technical support analysts.Our stakeholders include faculty and staff that are dedicated toaccelerating the translation of clinical research to the bedside.We work hand-in-hand with our customers as business partners as wemake it our daily mission to facilitate clinical research byensuring the technology (both traditional and emerging) matchesbusiness needs. The Data Coordinating Center's IT group has an immediate need foran Information Systems Engineer. This position will report directlyto the IT Supervisor. The Information Systems Engineer is essentialin upholding and enhancing the technical framework of our researchdata center, which operates continuously to support criticalresearch activities. The role demands a professional with extensiveexperience in on-premises data center management, and a strongacumen in security protocols. The successful candidate will beproficient in creating and maintaining server environments and willvalue the autonomy of their role while appreciating the dynamics ofworking within a supportive and collaborative IT team. This position is not eligible for work visa sponsorship. The Utah DCC offers a career ladder for Information SystemsEngineer and provides growth and professional developmentopportunities. To learn more about the Utah DCC visit http://uofuhealth.org/UtahDCC

Responsibilities

• Maintain data center hardware throughout its lifecycle,including installation, configuration, firmware updates,troubleshooting, repair coordination, and decommissioningactivities.
• Administer and support virtualized environments, including hostsystems and hypervisor platforms, performing firmware management,capacity planning, performance tuning, routine maintenance,monitoring, troubleshooting, and hardware lifecycle support.
• Design, implement, maintain, and support secure, reliable, andresilient system environments that meet business, operational, andcustomer requirements.
• Troubleshoot and resolve system, server, and infrastructureissues, including conducting root cause analysis, identifyinglong-term solutions, and escalating complex problems asappropriate.
• Perform maintenance, updates, and upgrades for servers,workstations/desktops, and business or specialized applications toensure reliable operation, optimal performance, and alignment withoperational needs.
• Administer and support Active Directory, including user accountmanagement, group memberships, Group Policy, Group PolicyPreferences, and access control management.
• Administer and support databases, web services, and applicationservices, including end-user support as needed.
• Deploy, administer, and maintain security tools and solutions,including planning and executing rollouts in accordance withestablished standards and procedures.
• Monitor system performance, availability, and health,proactively identifying and resolving issues to minimize servicedisruptions.
• Create and maintain technical documentation, procedures, andsystem inventories.
• Participate in and support infrastructure projects, technologyinitiatives, and evolving departmental IT requirements.
• Provide technical guidance and knowledge sharing to teammembers as appropriate.
• Perform other duties and responsibilities as assigned tosupport departmental and organizational objectives.

Learn more about the great benefits of working forUniversity of Utah: benefits.utah.edu

The department may choose to hire at any of the below joblevels and associated pay rates based on their business need andbudget.

Responsibilities

Information Systems EngineerDesign, develop,maintain, and support technical infrastructure that includesnetwork, hardware, database and/or system software components.Conduct analysis of business problems and lead the evaluation,development, and recommendation of specific technology products andplatforms to provide cost-effective solutions that meet businessand technology requirements. Research and design best fitinfrastructure, network, database, and/or security architectures.Guide configuration, debugging, and support for infrastructure andensure all quality and change control standards are met. Assistwith root cause investigations and provide recommendations forpreventative measures. Proactively address gaps with existingsupport processes, documentation, etc. and prioritizeaccordingly.

Information Systems Engineer, IIRequires moderateskill set and proficiency in discipline. Conducts work assignmentsof increasing complexity, under moderate supervision with somelatitude for independent judgment.

Requires a bachelor's (or equivalency) + 4 years or a master's (orequivalency) + 2 years of directly related work experience.

This is a Developing-Level position in the General Professionaltrack.

Information Systems Engineer, IIIConsidered highlyskilled and proficient in discipline. Conducts complex, importantwork under minimal supervision and with wide latitude forindependent judgment.

Requires a bachelor's (or equivalency) + 6 years or a master's (orequivalency) + 4 years of directly related work experience.

This is a Career-Level position in the General Professionaltrack.

Information Systems Engineer, IVRecognized assubject matter expert and advanced individual contributorprofessional. Requires specialized skill set. Conducts highlycomplex work, unsupervised and with extensive latitude forindependent judgment.

Requires a bachelor's (or equivalency) + 8 years or a master's (orequivalency) + 6 years of directly related work experience.

This is an Advanced-Level position in the General Professionaltrack.

Minimum Qualifications

EQUIVALENCY STATEMENT: 1 year of higher educationcan be substituted for 1 year of directly related work experience(Example: bachelor's degree = 4 years of directly related workexperience).Department may hire employee at one of thefollowing job levels:

Information Systems Engineer, II: Requires abachelor's (or equivalency) + 4 years or a master's (orequivalency) + 2 years of directly related work experience.

Information Systems Engineer, III: Requires abachelor's (or equivalency) + 6 years or a master's (orequivalency) + 4 years of directly related work experience.

Information Systems Engineer, IV: Requires abachelor's (or equivalency) + 8 years or a master's (orequivalency) + 6 years of directly related work experience.

Preferences

• Experience with Microsoft Windows Server and desktop operatingsystems.
• Working knowledge of Windows server infrastructure, includingActive Directory, DNS, Group Policy, TCP/IP, SMTP, and generalnetworking concepts.
• Experience with virtualization technologies and platforms suchas VMware, Hyper-V, and Remote Desktop Services.
• Experience supporting and managing data center hardware,including servers, storage systems, networking equipment, andhardware lifecycle management.
• Experience with AWS and other cloud platforms.
• Knowledge of database concepts, administration, and management,including MSSQL, PostgreSQL, MySQL, SSIS, SSRS, and SSAS.
• Experience administering and supporting web servers andtechnologies such as IIS, Apache, and Tomcat.
• Experience deploying, administering, and supporting webapplications and application platforms, including Java andASP.NET.
• Experience working in Linux environments.
• Experience with enterprise backup and recovery solutions suchas Veeam, Backup Exec, or similar products.
• Familiarity with ticketing, documentation, and collaborationtools such as Jira and Confluence.
• Experience with scripting, automation, and infrastructureautomation technologies such as PowerShell, Jenkins, GitLab,Terraform, and CloudFormation.
• Experience with SharePoint administration and support.
• Relevant certifications such as CompTIA A+, Network+,Security+, Microsoft, VMware, MCSE, CCNA, ITIL, or relatedcertifications are a plus.

Applicants will be screened according to preferences.

Requisition Number: PRN46396B

Full Time or Part Time? Full Time

Work Schedule Summary: Full-time, 40 hours per week. Monday– Friday 8:00 am to 5:00 pm. Work Location &ResidencyHybrid:This is a hybrid position requiring a minimum ofthree days per week in Salt Lake City, UT office. The remainingdays may be performed remotely. Travel:This position may requireoccasional travel. Work Environment and Level of Frequencytypically requiredOften: Office environmentSeldom: Outdoorenvironment, extreme cold, extreme heat, noise (there is sufficientnoise to cause you to shout in order to be heard above the noiselevel), atmospheric conditions (conditions that affect therespiratory system, such as fumes, odors, dusts, mists, gases, orpoor ventilation) and close quartersPhysical Requirements and Levelof Frequency that may be requiredNearly continuously: Repetitivehand motion (such as typing), hearing, listening, talking,walkingOften: Sitting, bending, twistingSeldom: Repetitive footmotion, climbing, kneeling, squatting, crawling, balancing,reaching overhead, pulling, pushing

Department: 02228 - Data Coordinating Center

Location: Campus

Pay Rate Range: 56,000 to 112,068

Close Date: 01/04/2027

Open Until Filled: