Information Systems Analyst - Workforce Management

University of California - San Francisco Campus and Health; San Francisco (CA); Remote; USD 120,000 - 195,000; Full time

Job summary

The University of California, San Francisco is seeking an Information Systems Analyst for Workforce Management. This full-time position involves providing functional and technical expertise for payroll systems and ensuring operational support. The role includes complex problem-solving within diverse IT environments, enhancing system operations, and collaborating with various departments to ensure smooth processes. Ideal candidates will have a strong background in data analysis, communication, and operational support in enterprise systems.

Qualifications

• 5-7 years of experience with payroll systems and timekeeping applications.
• Advanced knowledge of business and process analysis functions.
• Demonstrated effective communication and interpersonal skills.

Responsibilities

• Provides support for IT-supported payroll and timekeeping systems.
• Analyzes complex issues to recommend solutions.
• Develops user interface design and testing plans.

Skills

SQL

Data Analysis

Process Analysis

Problem-Solving

Communication

Education

Bachelor's degree in a related area

Job description

Information Systems Analyst - Workforce Management

IT Payroll Systems

Full Time

83744BR

Job Summary

Applies professional concepts, department/unit, and campus / medical center / OP policies and procedures to resolve a variety of complex issues in one or more IT areas of specialization. Analyzes complex issues. Within defined procedures and practices, determines appropriate action.

The Information Systems Analyst - Workforce Management provides functional and technical expertise for IT-supported payroll and timekeeping systems (UKG Workforce Central, UKG Pro WFM, and additional legacy systems), related data integrations, and business processes, working in partnership with other operations organizations and technical units.

The Analyst applies expertise to solve complex problems across a variety of applications and services, and
works independently to provide critical production support and to proactively identify business process
improvements and recommended technical solutions.

Responsibilities include daily production support and incident management, solution design and
documentation, system enhancements and upgrades, and support for the implementation of new
applications.

Involves technology-based analysis of business practices, processes and problems; developing solutions
which may involve process design, data and information architecture, software development and policy or
procedural changes; creating specifications for systems to meet requirements; validating requirements
against needs; designing details of automated systems; developing user interface design; planning and
executing unit integration and end-user acceptance testing; may develop training materials for system
implementation. May lead cross-functional teams to solve complex business or systems issues.


Additional responsibilities may include oversight for support and enhancements for specific subareas of the UCSF Workforce Management either through a specific sub-domain, such as scheduling, or through a geographic sub domain, such as Oakland, St. Francis/St.Marys, or other specific campus environments.

The final salary and offer components are subject to additional approvals based on UC policy.

Your placement within the salary range is dependent on a number of factors including your work experience and internal equity within this position classification at UCSF. For positions that are represented by a labor union, placement within the salary range will be guided by the rules in the collective bargaining agreement.

The salary range for this position is $120,300 - $194,600 (Annual Rate).

To learn more about the benefits of working at UCSF, including total compensation, please visit: https://ucnet.universityofcalifornia.edu/compensation-and-benefits/index.html

Department Description

UCSF IT provides centralized IT services to support all aspects of the UCSF mission, including patient care, research, and education, in addition to support for enterprise-wide administrative systems. We partner with our UCSF business partners and affiliates to provide common services, IT architectures, and frameworks in the areas of infrastructure technology, integration/interfaces, information management (e.g., master data management, clinical data warehousing), security, enterprise systems of record and IT service management processes and tools.

Required Qualifications

• Bachelor's degree in a related area and/or equivalent experience/training.
• 5-7 years of experience with payroll systems, timekeeping applications, and/or other complex enterprise systems or software (e.g. Kronos, ADP, PeopleSoft, etc.)
• Experience providing operational support and configuration management for enterprise Time and Attendance systems
• Advanced demonstrated SQL and data analysis skills.
• 3-5 years of experience in an organization comparable to UCSF in terms of budget, size, complexity, scope of operation, and accounting systems.
• Advanced knowledge of business and process analysis functions.
• Advanced knowledge of related areas of IT.
• Knowledge relating to the design of processes and software across the organization.
• Advanced skills and methodologies associated with process and software design, modification and implementation.
• Demonstrated skills needed to develop process and system implementation plans.
• Demonstrated experience with process analysis, systems analysis, process architectures, and systems analysis methodologies and practices including traditional waterfall, Agile, Agile Scrum, UML, UML Enterprise, et cetera.
• Understanding and skill in complex process and systems requirement documentation standards, such as Use Case modeling, User Story creations, and narrative description.
• Demonstrated ability to work with others from diverse backgrounds.
• Self-motivated and works independently and as part of a team. Able to learn effectively and
• meet deadlines. Demonstrates problem-solving skills.
• Advanced knowledge of business processes and procedures, including but not limited to healthcare industry scheduling practices and policies and union-driven timekeeping and payroll policies.
• Demonstrated testing and test planning skills.
• Demonstrated effective communication and interpersonal skills. Demonstrated ability to communicate technical information to technical and non-technical personnel at various levels in the organization. Interpersonal and communication skills to work with both technical and nontechnical personnel at various levels in the organization.

Preferred Qualifications

• UKG Boomi Certified
• Prior experience supporting California-based organizations.

About UCSF

The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world's leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells.

Pride Values

UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence - also known as our PRIDE values.

In addition to our PRIDE values, UCSF is committed to equity - both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu

Join us to find a rewarding career contributing to improving healthcare worldwide.

Equal Employment Opportunity

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected status under state or federal law.

Organization

Campus

Job Code and Payroll Title

000499 INFO SYS ANL 4

Job Category

Clinical Systems / IT Professionals

Bargaining Unit

99 - Policy-Covered (No Bargaining Unit)

Employee Class

Career

Percentage

100%

Location

San Francisco, CA

Campus

Mission Center Building (SF)

Work Style

Fully Remote

Shift

Days

Shift Length

8 Hours

Additional Shift Details

Monday - Friday 8am-5pm, Pacific Time