Information Systems Analyst

DataServ; St. Louis (MO); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Competitive compensation package

Remote working environment

Flexible PTO

401(k) plan with employer matching

Great health benefits

Advancement opportunities based on成果

Job summary

DataServ in Saint Louis, MO is seeking an Information Systems Analyst I to monitor, diagnose, and resolve technical problems for internal and client users. You will test, document, track, and monitor issues to ensure timely resolution and assist in planning routine maintenance and upgrades of the IT infrastructure.

The role requires an Associate's Degree in Information Systems or an equivalent, 1–3 years of experience, and the ability to communicate complex concepts to both technical and

Qualifications

• Associate's Degree in Information Systems or equivalent.
• 1–3 years of experience in IT support or related field.
• Knowledge of concepts, practices and procedures in technology software system support, infrastructure and hardware.
• Ability to communicate in technical and non-technical terms depending on audience.

Responsibilities

• Monitoring, diagnosing, and resolving technical problems for internal and client users.
• Prevent problem escalation and ensure timely resolution by testing, documenting, tracking, and monitoring issues.
• Planning and executing routine system maintenance and upgrades, and managing the IT infrastructure.

Skills

Technical problem solving

IT support

Communication skills

Infrastructure knowledge

Education

Associate's Degree in Information Systems

Job description

Position Overview

The Information Systems Analyst I (ISA I) is responsible for monitoring, diagnosing, resolving technical problems and providing technical support to the company and clients. This position identifies, researches, and resolves technical problems for clients, prevents problem escalation and takes care to test, document, track and monitor the problem to ensure a timely resolution. The ISA I participates in planning and executing routine system maintenance and upgrades as well as general management of the IT infrastructure.

Location: Saint Louis, Missouri.

Responsibilities

Monitoring, diagnosing, and resolving technical problems for internal and client users. Prevent problem escalation and ensure timely resolution by testing, documenting, tracking, and monitoring issues.

Planning and executing routine system maintenance and upgrades, and managing the IT infrastructure.

Qualifications

• Associate's Degree in Information Systems or technical school equivalent required.
• Minimum 1-3 years' experience in the field or in a related area.
• Must have knowledge of concepts, practices and procedures in technology software system support, infrastructure and hardware.
• Ability to communicate in technical and non-technical terms depending on audience.

Benefits

• Competitive Compensation package
• Remote working environment
• Flexible PTO (including 9 holidays)
• 401(k) plan with employer matching
• Great health benefits with multiple plan options
• Advancement opportunities based on results, not politics.

EEO Statement

DataServ is an Equal Opportunity Employer/Vet/Disable.