Information Specialist Supervisor - Sheriff's Office (Promotional) Duluth

Stlouiscountymn; Duluth (MN); Hybrid; USD 65,000 - 90,000; Full time

Job summary

St. Louis County in Duluth, MN seeks an Information Specialist Supervisor to oversee customer service and information processing, applying departmental procedures and serving as administrator for records reporting and coordination with state and federal partners.

The role reports to a department supervisor, supervises staff, interprets policies, plans work activities, resolves operational issues, and ensures compliance with civil service rules while maintaining professional relations with the

Qualifications

• Permanent status in any Information Specialist III classification; OR three (3) years as an Information Specialist II; OR nine (9) years full-time paid verifiable clerical experience; OR possession of an Associate’s degree in office management or closely related field AND six (6) years full-time paid verifiable clerical experience, of which three (3) years were in a lead worker capacity.
• Demonstrated ability to operate personal computer-based systems.
• Proficiency, as defined by the Civil Service Commission, in operating word processing software.
• Ability to type from clear copy at a rate of 40 w.p.m./net.

Skills

Lead worker experience

PC-based systems

Word processing

Typing 40 wpm

Education

Associate’s degree in office management or closely related field

Job description

Are you ready to take the next step in your career as an Information Specialist Supervisor in the Sheriff's Office? In this role, you'll be applying an extensive body of specialized departmental procedures, rules and/or operating precedents and methods to supervise, plan, direct and monitor the customer service and information processing functions of this department. You will also serve as administrator and primary contact for records reporting requirements and communication with state and federal law enforcement partners. This position is part of the Civil Service Supervisory Unit Employees Collective Bargaining Agreement represented by the St. Louis County Employees Association.

An employee in this class performs a wide variety of inter-related, non-routine procedural assignments, and resolves a wide range of operational issues related to administrative support functions. Duties include interpreting and adjusting established policies and procedures for specific situations by using precedence and reasoning in accordance with defined objectives; planning and implementing work activities or projects and resolving information processing and customer service issues; and supervising the work of assigned staff. Within the limits of defined departmental policy, the employee is given the authority to make decisions which impact the operations and employee and customer relations of the work unit. The work is performed under the direction of a department supervisor or appointing authority.

These work environment factors are general in nature and may vary depending on the specific position being filled. CONSTANT: Near and midrange vision; visual accommodation; hear within 20 feet; grip; pinch and hand dexterity; and work inside. FREQUENT: Push/pull up to 15 pounds; lift and carry up to 10 pounds; far vision; bend neck; rotate neck; reach; sit; talk/speak; work alone, with, or around others. OCCASIONAL: Move about; reach above shoulder; rotate at waist while sitting or standing; stand; static neck position; stoop/bend; walk; right and left wrist turn; customer/public contact; clients with behavioral challenges; depth perception; field of vision; color vision; extended days; and drive.

MINIMUM QUALIFICATIONS (Pass/Fail):

• Permanent status in any Information Specialist III classification; OR three (3) years as an Information Specialist II; OR nine (9) years full-time paid verifiable clerical experience; OR possession of an Associate’s degree in office management or closely related field AND six (6) years full-time paid verifiable clerical experience, of which three (3) years were in a lead worker capacity.
• Demonstrated ability to operate personal computer-based systems.
• Proficiency, as defined by the Civil Service Commission, in operating word processing software.
• Ability to type from clear copy at a rate of 40 w.p.m./net.

RATING SYSTEM:

ORAL ASSESSMENT (PASS/FAIL):

• Qualified candidates will be scheduled for the oral assessment taking place in Duluth, MN on October 30, 2026.
• If three or fewer applicants qualify for the oral assessment, it may be waived.
• Applicants who successfully pass the oral assessment will have their supplemental questions scored.

Supplemental Questions will be 100% of the scoring process:

• Points will be awarded based on the applicant's answers to supplemental questions 9-13.
• Experience beyond ten years may be included on the application for purposes of meeting minimum qualifications or informing the hiring authority of your complete employment history.

Please Note: When answering the supplemental questions on the website, the webpage may time out after 30 minutes. It's recommended you draft your answers in a separate document and copy/paste the answers into the application when you're finished writing. Failure to answer and save all of the questions on the "Supplemental Questions" page within 30 minutes may result in the deletion of your answers by the application system.

TE NTATIVE RECRUITMENT & SCREENING PROCESS SCHEDULE:

• October 15, 2026 - Applicant screening will begin
• October 30, 2026 - Oral assessment to be conducted
• Week of November 2, 2026 - Supplemental question scoring to be completed
• Week of November 16, 2026 - Interviews to be conducted

ESSENTIAL FUNCTIONS:

The essential functions for this position are listed under the 'ILLUSTRATIVE EXAMPLES OF WORK' on the specification, available in the Human Resources Department or online at www.stlouiscountymn.gov/jobdescriptions.

VETERANS PREFERENCE:

If you are eligible to apply for Veterans Preference, please attach to your application a copy of document(s) listed for the option that applies to you:

• Veteran: DD214 noting character of service
• Disabled Veteran: DD214 & compensable disability award letter issued within the last 6 months.
• Spouse of Disabled Veteran: DD214 & compensable disability award letter issued within the last 6 months & marriage certificate. (Eligible only if Veteran is unable to qualify because of the disability.)
• Spouse of Deceased Veteran: DD214, Marriage Certificate and Death Certificate.

PHYSICAL-MEDICAL STANDARDS:

Qualified applicants must be able to perform the essential functions of the position with or without reasonable accommodation. Applicants selected must meet the physical requirements for the position.

BACKGROUND CHECK:

Applicants selected for appointment to a position with St. Louis Countymay be subject to a background investigation.

PROBATIONARY PERIOD:

Appointees to the position must successfully complete a twelve-month probationary period prior to being certified for permanent employment.

NON-DISCRIMINATION:

St. Louis County is an equal opportunity and veteran-friendly employer.