Social Services Supervisor - Finance & Operations (Promotional) Duluth, Virginia, Hibbing and/or Ely

Stlouiscountymn; Duluth (MN); Hybrid; USD 80,000 - 100,000; Full time

Job summary

St. Louis County in Minnesota seeks a Social Services Supervisor within the Finance & Operations Division.

The role focuses on SSIS administration, foster care reporting, Title IV-E compliance, and benefit recovery for Behavioral Health, Children & Family Services, and Home & Community Based Services. The position requires supervising staff, ensuring program and fiscal compliance, and developing and delivering training across divisions.

Qualifications

• Bachelor’s degree in social work with 2 years of social work experience OR related degrees with required experience.
• A Master’s degree in social work or related field with 1 year of experience.
• Valid driver's license is required.

Responsibilities

• Supervision of staff across assigned social service units.
• Monitor and ensure program compliance and performance.
• Establish and monitor internal policies/procedures.
• Analyze program and fiscal data and develop reporting.
• Review case records and participate in unit/division meetings.
• Oversee training for assigned areas across divisions.

Skills

Staff supervision

Policy development

Data analysis

Reporting & compliance

Education

Bachelor’s degree in social work

Bachelor’s degree in psychology/sociology/human services

Master’s degree in social work or related field

Job description

Are you ready to take the next step in your career? A vacancy for a Social Services Supervisor existing in the Finance & Operations Division. This Social Service Supervisor position provides direct guidance and support for Behavioral Health, Children & Family Services, and Home & Community Based Services in the areas of: Social Service Information System (SSIS) administration & compliance; Child foster care placement administration, reporting & revenue claiming; Title IV-E compliance, eligibility, and reporting; and benefit recovery - child foster care rep payee.

Primary responsibilities include:

• Supervision of staff
• Monitoring and ensuring program compliance
• Establishing & monitoring internal policies & procedures
• Analyzing program & fiscal data, including development of reporting
• Reviewing case records
• Participating in unit & division meetings
• Oversight, development, and delivery of training for assigned areas for all social service divisions

Please note: The incumbent of this position could be based out of Duluth, Ely, Hibbing, or Virginia based on applicant preference.

This position is part of the Merit System Supervisory Unit Employees Collective Bargaining Agreement represented by the Arrowhead Public Service Union.

An employee in this class is responsible for interpreting and assessing policies and the supervising assigned staff. Duties include reviewing case records; monitoring program services; participating in community meetings; writing and monitoring service contracts; maintaining records; supervising staff and services in one or more program area(s). The work is performed under the direction of assigned supervisory staff.

These work environment factors are general in nature and may vary depending on the specific position being filled. CONSTANT: Near and midrange vision; Hearing close proximity (0-5 feet); Talk/speak; Works with others; Works around others; Inside. FREQUENT: Lift-push/pull while stationary up to 20 pounds; Carry-push/pull while moving about up to 20 pounds; Grasp; Handle; Maintain Posture; Sit; Static Neck Position; Customer/Public contact; Clients with Behavioral Challenges. OCCASIONAL: Hearing distance up to 20 feet; Reach; Rotate Neck; Stand; Taste/Smell; Walk; Works alone; Shift Work; Extended Day; Outside and Drive. RARE: Carry-push/pull while moving about up to 50 pounds; Balance; Climb Stairs; Kneel.

MINIMUM QUALIFICATIONS (Pass/Fail):

• Graduation from an accredited college or university with a Bachelor’s degree in social work AND two (2) years of full-time paid verifiable experience as a social worker; OR a Bachelor’s degree in a closely related field (psychology, sociology, human services) AND three (3) years of full-time paid verifiable experience as a social worker; OR a Bachelor’s degree in an unrelated field AND five (5) years of full-time paid verifiable experience as a social worker; OR graduation from an accredited college or university with a Master's degree in social work, clinical psychology, counseling psychology, human services administration or a closely related field AND one (1) year of full-time paid verifiable experience as a social worker.

• Possession of a valid driver’s license.

RATING SYSTEM:

Oral Assessment (Pass/Fail):

• Qualified candidates will be scheduled for the oral assessment taking place in Duluth, MN on November 3, 2026.
• If three or fewer applicants qualify for the oral assessment, it may be waived.
• Applicants who successfully pass the oral assessment will have their supplemental questions scored.

Supplemental Questions will be 100% of the scoring process:

• Points will be awarded based on the applicant's answers to supplemental questions 8-13.
• Experience beyond ten years may be included on the application for purposes of meeting minimum qualifications or informing the hiring authority of your complete employment history.

Please Note: When answering the supplemental questions on the website, the webpage may time out after 30 minutes. It's recommended you draft your answers in a separate document and copy/paste the answers into the application when you're finished writing. Failure to answer and save all of the questions on the "Supplemental Questions" page within 30 minutes may result in the deletion of your answers by the application system.

TENTATIVE RECRUITMENT & SCREENING PROCESS SCHEDULE:

• October 13, 2026 - Applicant screening will begin
• November 3, 2026 - Oral Assessment to be conducted
• Week of November 3, 2026 - Supplemental question scoring to be completed
• Week of November 16, 2026 - Interviews to be conducted

ESSENTIAL FUNCTIONS:

The essential functions for this position are listed under the "ILLUSTRATIVE EXAMPLES OF WORK" on the specification, available in the Human Resources Department or online at www.stlouiscountymn.gov/jobdescriptions.

VETERANS PREFERENCE:

• Veteran: DD214 noting character of service
• Disabled Veteran: DD214 & compensable disability award letter issued within the last 6 months.
• Spouse of Disabled Veteran: DD214 & compensable disability award letter issued within the last 6 months & marriage certificate. (Eligible only if Veteran is unable to qualify because of the disability.)
• Spouse of Deceased Veteran: DD214, Marriage Certificate and Death Certificate.

Please refer to Minnesota Statue 197.455 for additional requirements. Click Here.

PHYSICAL-MEDICAL STANDARDS:

Qualified applicants must be able to perform the essential functions of the position with or without reasonable accommodation. Applicants selected must meet the physical requirements for the position.

BACKGROUND CHECK:

Applicants selected for appointment to a position with St. Louis Countymay be subject to a background investigation.

PROBATIONARY PERIOD:

Appointees to the position must successfully complete at least a six-month probationary period prior to being certified for permanent employment.

NON-DISCRIMINATION:

St. Louis County is an equal opportunity and veteran-friendly employer.