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St. Louis County, MN invites applications for an Information Specialist III at the Duluth Courthouse. The role focuses on applying department rules and procedures to deliver customer service and records maintenance with accuracy and consistency.
The position is part of the Civil Service Basic Unit Employees under AFSCME, offering a clear promotion path, competitive benefits, and a comprehensive salary range. The full range per hour is $24.69 – $34.20, with longevity pay.
Are you a detailed person seeking a challenging yet rewarding role of applying specialized departmental work rules, methods, procedures and operating precedents to perform a variety of customer service and records maintenance functions? Are you also seeking competitive pay, a quality benefits package and work-life balance? The Auditor's Office in the Duluth Courthouse is hiring an Information Specialist III.
The salary range reflected above is the normal hiring range for 2026. The full salary range, including longevity pay, is $24.69 - $34.20 per hour.
This position is part of the Civil Service Basic Unit Employees Collective Bargaining Agreement represented by Council 5 of AFSCME.
St. Louis County does not participate in E-Verify. All employees must be continuously authorized to work in the United States, for St. Louis County, on a full-time basis. St. Louis County does not provide sponsorship for employment visas.
An employee in this class performs specialized information processing and customer service functions that require experienced judgment to analyze and resolve operational issues and respond appropriately to service demands of the work unit. Duties include explaining departmental regulations, policies and procedures and communicating work related judgments and decisions to customers; and extracting, analyzing and interpreting information from various sources to process records, reports, correspondence, data bases, etc., in accordance with standard procedures requiring the employee to exercise experienced judgment in problem solving and adapting procedures to address work situations. The work is performed under the direction of assigned supervisory staff.
These work environment factors are general in nature and may vary depending on the specific position being filled. CONSTANT: Near and midrange vision; visual accommodation; hear within 20 feet; grip; pinch and hand dexterity; and work inside. FREQUENT: Push/pull up to 15 pounds; lift and carry up to 10 pounds; far vision; bend neck; rotate neck; reach; sit; talk/speak; work alone, with, or around others. OCCASIONAL: Move about; reach above shoulder; rotate at waist while sitting or standing; stand; static neck position; stoop/bend; walk; right and left wrist turn; customer/public contact; clients with behavioral challenges; depth perception; field of vision; color vision; extended days; and drive.
Supplemental Questions will be 100% of the scoring process:
Please Note: When answering the supplemental questions on the website, the webpage may time out after 30 minutes. It's recommended you draft your answers in a separate document and copy/paste the answers into the application when you're finished writing. Failure to answer and save all of the questions on the "Supplemental Questions" page within 30 minutes may result in the deletion of your answers by the application system.
The essential functions for this position are listed under the "ILLUSTRATIVE EXAMPLES OF WORK" on the specification, available in the Human Resources Department or online at www.stlouiscountymn.gov/jobdescriptions.
If you are eligible to apply for Veterans Preference, please attach to your application a copy of document(s) listed for the option that applies to you:
Please refer to Minnesota Statute 197.455 for additional requirements. Click Here.
Qualified applicants must be able to perform the essential functions of the position with or without reasonable accommodation. Applicants selected must meet the physical requirements for the position.
Applicants selected for appointment must take and pass a drug test.
Applicants selected for appointment to a position with St. Louis County are subject to a background investigation.
All new employees must submit documentation verifying identity and employment eligibility within three days of their first day of employment.
Appointees to the position must successfully complete a twelve-month probationary period prior to being certified for permanent employment.
St. Louis County is an equal opportunity and veteran-friendly employer.
Benefits are prorated for part-time employees and administered in accordance with the applicable collective bargaining agreement or management compensation plan.