Information Services Technician (IT)

Management & Training Corporation; Graceville (FL); In loco; USD 61.992.000 - 71.635.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health/dental/vision/life insurance

401(k) with company match

Paid time off (PTO)

9 paid holidays

Opportunities for job advancement

Descrizione del lavoro

Management & Training Corporation (MTC) Graceville Correctional Facility is hiring for an intermediate IT systems support role. You will operate automated data processing equipment and support software applications in accordance with ACA, MTC, FDOC, and DMS directives.

This full-time position requires enabling secure, reliable IT infrastructure for facility operations. The role reports to the finance manager and involves installation, maintenance, training, and documentation of system

Competenze

• High school diploma or equivalent required.
• Two years’ experience in microcomputer systems support or 30 semester hours in CS/related field preferred.
• A+ certifications, network administration and MSCA experience preferred.
• Valid Florida driver's license with acceptable driving record.

Mansioni

• Install and repair computer hardware, software, and peripherals.
• Maintain server and network infrastructure and assist with WAN connections.
• Provide training and operational support for data processing hardware/software.
• Develop and maintain procedure manuals and reports on system efficiency.
• Ensure safety and accountability of staff, inmates, and property.

Formazione

High school diploma or equivalent

Two years experience in microcomputer systems support

Thirty semester hours in computer science or related field

A+ certifications

Strumenti

MSCA

Network administration

A+ certifications

Descrizione del lavoro

Job Description

Pay: $22.00/hr.

Location: 5168 Ezell Rd., Graceville, FL., 3244

Status: Full Time, Monday – Friday

Benefit Package Includes

• Health/dental/vision/life insurance
• 401(k) with company match
• Paid time off (PTO)
• 9 paid holidays
• Opportunities for job advancement

Ready to be a part of something big?

At MTC-GRACEVILLE CORRECTIONAL FACILITY we provide a secure working environment for our staff while offering an at-risk population effective rehabilitation opportunities to assist with leading a healthier, more productive life.

Position Summary

Reports to the finance manager. Responsible for performing intermediate level systems support work operating automated data processing equipment which has the capabilities of data storage and data computation using several different software applications in compliance with American Correctional Association (ACA) standards, Management & Training Corporation (MTC), Florida Department of Corrections (FDOC) and Florida Department of Management Services (DMS) directives.

Essential Functions

• Install and repair computer hardware, software, and peripherals.
• Install, maintain, and administer server and network infrastructure which requires long periods of standing and walking. Requires lifting of desktop computers and computer accessories.
• Assist with wide area network (WAN) connections to MTC and the State of Florida systems.
• Maintain the necessary security controls over the software.
• Interact with staff to establish processing priorities and explain the capabilities and limitations of the available hardware and software.
• Provide training and operational assistance to personnel in the implementation and utilization of data processing hardware and/or software.
• Develop and maintain procedure manuals; prepare briefings, reports, and evaluations as to systems efficiency and utilization.
• Promote the development of positive social skills through modeling appropriate behaviors and intervening when inappropriate behaviors are observed; provide regular feedback to staff regarding social skills procedures and intervention techniques.
• Maintain accountability of staff, inmates and property; adhere to safety practices.

It is expected that the incumbent shall perform other duties as assigned within his/her capabilities as determined by management.

Education And Experience Requirements

High school diploma or equivalent required. Two (2) years’ experience in the support and maintenance of microcomputer systems or thirty semester hours from an accredited college or university with the course work in computer science or related field strongly preferred. A+ certifications, network administration and MSCA and one (1) year directly related experience preferred. Valid driver's license in the state of Florida with an acceptable driving record required, unless waived by management.

Post Hire Requirements

Must successfully complete annual in-service training requirements.

Management & Training Corporation (MTC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, disabled status, veteran status, genetic information, national origin, or any other category protected by federal law. MTC participates in E-Verify. We strive to provide reasonable accommodation for qualified individuals with disabilities, including disabled veterans, in our job application and hiring process. If you are interested in employment opportunities with Management & Training Corporation and need assistance, please contact our staffing department through [e-mail] or 801-693-2888.

About Us

Learn more about Management & Training Corporation here