Information Services & Asset Manager

Goodwill Manasota; Bradenton (FL); On-site; USD 82,140; Full time

Benefits offered by this job

Employer Paid Life Insurance

401K Retirement Plan with Employer Match

Paid Time Off

25% Store Discount

Teladoc copays covered

Job summary

A philanthropic organization based in Bradenton, Florida is seeking an experienced Information Services & Asset Manager to lead and evolve their technology environment. The role includes managing IT systems, fostering teams, and ensuring compliance with security standards. Ideal candidates will have a Bachelor's degree in Computer Science, 5+ years in IT leadership, and expertise in project management. With robust benefits including employer-paid life insurance and a 401K plan, this is a full-time opportunity for mid-senior level professionals.

Qualifications

• Minimum 5 years of IT leadership experience, including project management.
• Experience with technology risk management, compliance, and controls.
• Proficiency in communicating complex technical concepts.

Responsibilities

• Lead alignment and implementation of enterprise IT systems.
• Manage Help Desk to meet service level agreements.
• Communicate system updates and outages clearly.

Skills

Leadership

Systems strategy

Project management

Technical communication

Customer service

Education

Bachelor’s degree in Computer Science or related field

Tools

Microsoft Power Platform

Microsoft Office

Job description

Join to apply for the Information Services & Asset Manager role at Goodwill Manasota

2 days ago Be among the first 25 applicants

This range is provided by Goodwill Manasota. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$82,140.00/yr - $82,140.00/yr

Goodwill is seeking an experienced Information Services & Asset Manager to lead and evolve our technology environment in support of our mission. This role blends people leadership, systems strategy, asset stewardship, and compliance to ensure our teams have the tools, data, and support they need every day. If you’re a hands‑on technology leader who enjoys building strong teams, improving systems, and translating complex IT concepts into business value, this is an opportunity to make a meaningful impact.

What You’ll Do

Technology & Systems Leadership

• Lead the alignment, implementation, and continuous improvement of enterprise IT systems
• Manage hardware, software, cloud, and SaaS assets to ensure reliability, scalability, and security
• Oversee IT project management workflows and technology onboarding strategies
• Ensure PCI compliance, data security, backup procedures, and risk controls
• Support business continuity and disaster recovery planning

Help Desk & Service Delivery

• Manage the Help Desk to meet service level agreements (SLAs) and customer satisfaction goals
• Oversee issue escalation and resolution with internal teams and external vendors
• Ensure high system uptime and timely delivery of accurate information
• Lead, mentor, and develop a high‑performing desktop support team
• Support onboarding and training of new team members
• Foster a culture of accountability, collaboration, and customer service excellence

Partnership & Communication

• Partner with leaders across the organization to align technology with business and mission goals
• Communicate system updates, outages, and service issues clearly and proactively
• Maintain confidentiality and uphold ethical standards at all times

What We’re Looking For

• Bachelor’s degree in Computer Science, Systems Engineering, or related field
• Minimum 5 years of IT leadership experience, including project management and process improvement
• Experience with Microsoft Power Platform preferred
• Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint)
• Proven experience developing and executing enterprise‑wide IT strategies
• Strong people leadership experience, including managing high‑performing and/or remote teams
• Ability to communicate complex technical concepts to both technical and non‑technical audiences
• Knowledge of technology risk management, compliance, and controls
• Demonstrated ability to drive innovation while maintaining operational discipline

Preferred Certifications Include

SSCP, CompTIA Network+, IT Project+, ITIL, CAPM, CGEIT, CSM, CISSP, COBIT 5, CTM (or similar)

What You Get:

• Employer Paid Life Insurance
• 401K Retirement Plan with an Employer Match
• Paid Time Off
• 25% Store Discount
• Teladoc copays covered by Goodwill
• Access to a Life Coach
• Training and Development Opportunities
• Education Assistance and Incentives
• Comprehensive Wellness Program with Incentives

Seniority level

• Mid‑Senior level

Employment type

• Full-time

Job function

• Finance and Sales

Industries

• Non‑profit Organizations

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