Information Security Supervisor - RISC and Disaster Recovery Planning

University of Michigan Information and Technology Services

Ann Arbor (MI)

Hybrid

USD 114,000 - 115,000

Full time

2 days ago

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Benefits offered by this job

Generous time off

Retirement plan

Health insurance

Life insurance

Long‑term disability coverage

Flexible spending accounts

Dental and Vision Insurance

Parental Leave

Job summary

University of Michigan Information and Technology Services is seeking an Information Security Supervisor for RISC and Disaster Recovery Planning on the Ann Arbor campus. The role leads staff delivering risk assessments, security consultations, and disaster recovery planning, ensuring timely, high‑quality security services to campus units.

The supervisor will set priorities, develop staff, and strengthen relationships with campus partners, while guiding risk communication and outcome tracking.

Qualifications

Bachelor’s degree in cybersecurity or a related field.
At least six years of IT or information security experience.
Two years of supervisory or management experience.
Experience conducting or leading security risk assessments or consultations.
Experience with security in higher education or large decentralized organizations.
Experience with disaster recovery or business continuity planning.
Experience reviewing security of third‑party vendors or services.
Ability to communicate security concepts to stakeholders.

Responsibilities

Supervise, coach, and develop staff across RISC and Disaster Recovery Planning functions.
Manage incoming requests and workloads to ensure timely, consistent service.
Identify opportunities to improve workflows and report on service demand, progress, and outcomes.
Provide input to leadership on staffing needs, service priorities, and budget planning.
Guide security risk assessments and consultations with campus units; communicate findings clearly.
Lead and improve security review processes for third‑party services and contracts.
Build relationships with campus units to emphasize shared responsibility for security.
Support education outreach and ongoing conversations about security risks and resources.
Contribute input into training content to reflect current threats and policies.
Coordinate with ITS and university teams to strengthen disaster recovery planning.

Skills

Staff supervision

Security risk assessments

Security consultations

Stakeholder engagement

Budget planning

Team leadership

Disaster recovery planning

Vendor risk reviews

Communication skills

Project management

Education

Bachelor’s degree in cybersecurity or related field

Master’s degree in cybersecurity, or related field

Job description

Job Summary

Information and Technology Services (ITS) Information Assurance is seeking a supervisor to lead the Responsible Information Security for Campus (RISC) and Disaster Recovery Planning teams. The supervisor will lead staff members who help University of Michigan units understand and meet their responsibilities for protecting university information and systems and planning for disruptions to critical services.

The RISC team works directly with campus units to conduct security risk assessments, provide security consultation, review third‑party services, answer questions, and deliver presentations and outreach. The Disaster Recovery Planning group works with ITS service owners to develop and maintain plans for restoring services after a disruption.

This position combines day‑to‑day staff supervision with hands‑on leadership of campus‑facing services. The supervisor will set priorities, develop staff, maintain strong relationships with campus partners, and improve the timeliness, consistency, and impact of the teams’ work. They will help ensure that risks identified through assessments are clearly communicated, tracked, and followed through to resolution.

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Who We Are

Information and Technology Services (ITS) supports U‑M faculty, researchers, staff, and students in their use of technology to teach, learn, research, and work, and be leaders in their fields. We are dedicated to creating cohesive digital experiences and promoting university wide innovations. ITS’s mission is to be trusted enablers of technology for the U‑M community. ITS works together to provide cohesive digital experiences and seamless support to the U‑M community. For more information about ITS, visit: https://its.umich.edu/about

Responsibilities

Team Leadership and Operations

Supervise, coach, and develop staff across the RISC and Disaster Recovery Planning functions. Assign and prioritize work, provide regular feedback, conduct performance reviews, support professional development, and participate in hiring.

Manage incoming requests and team workloads to provide timely, consistent service. Establish clear expectations for response times, work quality, documentation, and communication with campus partners.

Identify opportunities to improve workflows, use team capacity effectively, and report on service demand, progress, and outcomes.

Provide input to Information Assurance leadership on staffing needs, service priorities, and budget planning.

Security Consultation and Campus Engagement

Guide the team's security risk assessments and consultations with campus units. Help staff communicate findings in practical terms and work with stakeholders to track and address identified risks.

Lead and improve security review processes for third‑party services and contracts, collaborating with university teams such as Central Procurement and the Office of General Counsel to identify risks, ensure requirements are met, and support informed purchasing decisions.

Build productive relationships with campus units and help them understand their role in the university’s shared responsibility for security.

Support presentations, educational outreach, and ongoing conversations with units about security risks, good practices, and available resources.

Bring feedback and emerging concerns from campus partners to Information Assurance leadership to inform service improvements and security priorities.

Provide subject‑matter expertise and content input into the development, review, and continuous improvement of cybersecurity training courses to ensure content reflects current threats, university policies, and established security standards.

Disaster Recovery Planning and Service Coordination

Supervise the Disaster Recovery Planning service, including coordination with units to develop, review, and maintain plans for critical services. Ensure service is following service governance lifecycle processes.

Connect security consultations and campus engagement with opportunities to strengthen disaster recovery planning.

Coordinate with other ITS and university teams on initiatives that depend on clear communication, effective service management, and broad campus engagement.

Required Qualifications

Bachelor’s degree in cybersecurity or a related field..

At least six years of related IT or information security experience involving customer service, confidentiality, independent judgment, organization, and the ability to manage competing priorities.

At least two years of supervisory or management experience that includes staff mentoring, work assignment, performance feedback, career development, and/or team building.

Experience conducting or leading security risk assessments, security consultations, or comparable work that helps organizations identify and address information security risks.

Experience providing security services in higher education or another large, decentralized organization.

Experience with disaster recovery planning or business continuity planning.

Experience reviewing the security of third‑party vendors or services.

Experience working directly with stakeholders to understand their needs, explain security responsibilities, and develop practical approaches to reducing risk.

Experience managing student or intern workers.

Demonstrated ability to improve team processes and service delivery, including prioritizing requests, tracking work, and following up on identified issues.

Ability to build collaborative relationships across teams and lead staff through changing priorities.

Experience leading campus outreach, security presentations, or a broadly used security education service.

Familiarity with information security frameworks, university data protection requirements, and the shared responsibility model.

Strong written and verbal communication skills, including the ability to present security topics to audiences with different levels of technical knowledge.

Desired Qualifications

Master’s degree in cybersecurity, or related field.

Benefits At The University Of Michigan

In addition to a career filled with purpose and opportunity, The University of Michigan offers a comprehensive benefits package to help you stay well, protect yourself and your family and plan for a secure future. Benefits include:

Generous time off

A retirement plan that provides two-for-one matching contributions with immediate vesting

Many choices for comprehensive health insurance

Life insurance

Long‑term disability coverage

Flexible spending accounts for healthcare and dependent care expenses

Dental and Vision Insurance

Parental and Maternity Leave

U‑M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.

Job Detail

Job Opening ID

285166

Working Title

Information Security Supervisor - RISC and Disaster Recovery Planning

Job Title

Information Security Supr

Work Location

Ann Arbor Campus

Ann Arbor, MI

Modes of Work

Hybrid