Information Release Tech I

Cook Children's; Fort Worth (TX); On-site; USD 35,000 - 48,000; Full time

Job summary

Cook Children's in Fort Worth, TX is seeking an Information Release Tech I to handle requests for the release of protected health information. The role emphasizes patient privacy, accurate documentation, and strong customer service in a fast-paced hospital setting.

Responsibilities include processing PHI requests, maintaining confidentiality, and using EMR/EDMS systems effectively. A high school diploma and at least one year of release-of-information experience are required, with Epic experience

Qualifications

• High School diploma required.
• Minimum of one year experience in a release of information setting in a hospital Health Information Management department or large outpatient clinic operation required.
• Must have a valid Texas Drivers license in good standing.
• Proficiency with EMR and Electronic Document Management Systems; Epic experience preferred.
• Dependable with excellent attendance.
• Excellent interpersonal, communication, organizational, troubleshooting, and teamwork skills.
• Ability to maintain confidentiality and handle sensitive information.
• Goal-oriented, energetic, and able to work independently in a fast-paced environment.
• Strong attention to detail and understanding of health record concepts, privacy laws, and subpoena requirements.

Responsibilities

• Process requests for release of protected health information (PHI) in compliance with state and federal laws.
• Maintain confidentiality of all patient information and ensure accurate record-keeping and audit trails.
• Demonstrate prompt, courteous service and positive customer relations.
• Utilize EMR and EDMS tools to manage release of information workflow.
• Coordinate with departments and respond to inquiries while prioritizing tasks.

Skills

Customer service

Attention to detail

Organizational skills

Problem-solving

Teamwork

Independence

Education

High School diploma

Job description

## Information Release Tech IApply: Fort Worth, TX: Medical Center - Fort Worth: Full time: Posted Today: JR-119363**Location:**Calmont Operations Building**Department:**HIM Records Release**Shift:**First Shift (United States of America)**Standard Weekly Hours:**40**Summary:**The Information Release Tech I is responsible for processing requests for release of protected health information as defined by State and Federal laws. Responsible for maintaining up-to-date knowledge and carrying out all tasks in accordance with Medical Center/System and Department Policies and Procedures pertaining to disclosure of medical records. The Information Release Tech I fosters respect for patient privacy by maintaining confidentiality of all phases and release of all protected health information. They promote positive customer relations through prompt and courteous service. **Qualifications:*** High School diploma required.* Minimum of one year experience in a release of information setting in a hospital Health Information Management department or large outpatient clinic operation required.* Required to have a valid Texas Drivers license in good standing.* Must demonstrate efficiency with the Electronic Medical Record (EMR) and Electronic Document Management Systems.* Epic experience is preferred.* Dependable with excellent attendance.* Excellent interpersonal skills to include positive communication, organizational and efficient, trouble-shooting, problem-solving skills and thoroughly team oriented.* Ability to maintain confidentiality.* Goal-oriented and energetic.* Must be able to work well independently in fast paced environment.* Strong attention to detail is required.* Requires in-depth knowledge and understanding of complex health record concepts, healthcare record privacy, release regulations and subpoena requirements.