Information & Referral Specialist

Old Colony Elder Services, Inc.; Brockton (MA); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

Hybrid work environment

Paid time off

401K plan

Long-term disability insurance

Life insurance

Job summary

Old Colony Elder Services, Inc. is seeking an Information & Referral Specialist to assist consumers with service and eligibility inquiries.

You will assess health needs, develop tailored care plans, participate in ICP development, and coordinate services to ensure appropriate support for older adults and individuals with disabilities. Strong communication and teamwork are essential to navigate community resources.

Qualifications

• Bachelor's degree in social work or related field preferred
• Two years' professional experience in care of people 65+
• Current Social Work license (LSW) or higher preferred
• Ability to interview and obtain personal information
• Ability to work with an interdisciplinary team

Responsibilities

• Assess the health and functional status of members
• Develop community-based care plans and service packages
• Participate in development of a member's ICP
• Arrange, coordinate, and monitor provision of services
• Participate in determining need for institutional and community long-term care

Skills

Interviewing

Written & Verbal communication

Data gathering

Interdisciplinary teamwork

Computer skills

Education

Bachelor's degree in social work or related field

Current Social Work license (LSW) or higher

Tools

Microsoft Office Suite

Job description

OCES supports older adults and individuals with disabilities by providing vital information and coordination of services. By promoting healthy, safe living for our consumers, we hope to allow them to stay active and engaged in their lives and in their own communities for as long as possible.

Our mission

Through the talents of an experienced and diverse workforce, OCES supports the independence and dignity of older adults and individuals with disabilities by providing essential information and services that promote healthy, safe living which positively impacts our community.

We are seeking an Information & Referral Specialist to provide information to our consumers in response to service and eligibility inquiries.

What you'll do:

• Assess the health and functional status of members
• Develop community- based care plans and related service packages
• Participate in the development of a member's Individual Care Plan (ICP)
• Arrange, coordinate, and monitor the provision of appropriate members
• participate in the determination of a member's need for institutional and community long term care services

What you'll bring:

• Your passion for helping others and desire to make a difference.
• Bachelor's degree in social work or related field highly preferred; current licensure if appropriate
• Minimum of two years' professional experience in the care of people 65 and older
• Current Social Work license (LSW) or higher preferred
• Working knowledge of social, emotional, and physical process of aging
• Ability to obtain information of a personal nature through interviews
• Ability to gain and hold the confidence of clients and their families
• Draw appropriate conclusions and make recommendations
• Knowledge and skill necessary to work successfully within an interdisciplinary team
• Excellent written and verbal skills.
• Excellent computer skills.
• Proficient with Microsoft Office Suite or related software.

What you'll get:

• The ability to work with an enthusiastic team of like-minded individuals.
• Opportunity to develop professionally in your chosen career.
• Great work/life balance: 35-hour work week with some flexibility; standard M-F workweek; hybrid work environment (home, office, and home visits).
• Exceptional benefits: generous paid time off policies; company paid LTD and life insurances; 401K plan.

OCES is an open, welcoming organization that respects our diversity. We encourage all qualified people to apply!