Information & Knowledge Management Specialist

Peraton; Smith (PA); On-site; USD 80,000 - 128,000; Full time

Job summary

Peraton is seeking an Information Knowledge Management Specialist to be on-site at Camp Smith, HI. The role embeds within a MARFORPAC division as the primary liaison for information management and knowledge governance, translating mission needs into actionable requirements and guiding design and adoption across teams.

You will conduct discovery, document current and future-state processes, and coordinate stakeholders through established IKM workflows to improve collaboration, decision support,

Qualifications

• 5 years experience with BS/BA; 3 years with MS/MA; 0 years PhD; 7 years with Associate; 9 years with no degree.
• Strong organizational and administrative skills with attention to detail and ability to manage multiple concurrent priorities.
• Proficiency in Microsoft 365 collaboration tools, including Outlook, Teams, SharePoint, and Forms.
• Excellent interpersonal and communication skills, with the ability to interface effectively with technical and non-technical users.
• Experience recording meeting minutes, managing schedules, and coordinating cross-functional team activities.
• Ability to understand and track basic technical terminology related to application development and automation.
• Customer service mindset with a proactive, problem-solving attitude.
• Must possess DoD Top Secret with SCI clearance.
• U.S Citizenship Required.

Responsibilities

• Serve as the division’s primary liaison to the IKM Section, maintain awareness of current and emerging requirements, and communicate identified needs to the IKM Project Manager for coordination and alignment with the broader IKM team.
• Conduct discovery sessions, stakeholder interviews, and operational assessments to understand workflows, information sources, business rules, system dependencies, pain points, risks, and desired outcomes.
• Document current-state and future-state processes, information exchange needs, data sources, functional requirements, recommended improvements, and other information needed to support informed decisions and solution development.
• Capture, prioritize, and track division requirements through the established IKM requirements-management process while coordinating stakeholders, timelines, dependencies, and expected outcomes.
• Analyze battle rhythm events, recurring reports, staffing actions, approval workflows, information-sharing practices, and other business processes to identify manual, duplicative, or inefficient activities that may benefit from process redesign, automation, application development, or improved reporting.
• Identify opportunities to improve collaboration, information management, and decision support through authorized capabilities such as Microsoft Teams, SharePoint, Lists, Forms, Power Apps, Power Automate, Power BI, MAVEN, and other approved platforms.
• Define business requirements, user expectations, acceptance criteria, and operational outcomes for proposed solutions, and support design reviews, pilots, user acceptance testing, implementation planning, and stakeholder feedback sessions.
• Assist divisions with establishing organized and sustainable information structures, including knowledge repositories, metadata, permissions, data ownership, content lifecycle management, records management, and information governance practices.
• Identify potential artificial intelligence use cases based on validated operational needs and assess whether the supporting data, information, permissions, security, and governance are sufficient for responsible implementation.
• Monitor the effectiveness, adoption, and sustainment of implemented solutions; develop requirements documentation, process maps, recommendations, user guidance, training materials, and status reports; and recommend adjustments as mission needs, policies, or requirements change.
• Promote knowledge sharing and coordination across staff divisions to reduce duplication, improve interoperability, and encourage the effective use of enterprise capabilities.
• Ensure proposed processes and solutions comply with applicable cybersecurity, records management, information governance, accessibility, privacy, and security requirements.
• Coordinate technical incidents and service requests with the division Information Systems Coordinator, HITS Branch, or other appropriate support organization while maintaining focus on broader IKM requirements and process improvement.

Skills

Top Secret/SCI clearance

US citizenship

Microsoft 365 tools

Stakeholder communication

Requirements gathering

Documentation and process mapping

Education

BS/BA in related field

MS/MA in related field

Associate degree

No degree required

Tools

SharePoint

Teams

Forms

Power Apps

Power BI

MAVEN

Automation tools

Job description

Peraton is seeking an Information Knowledge Management Specialist to be on-site at Camp Smith, HI. The role embeds within a MARFORPAC division as the primary liaison for information management and knowledge governance, translating mission needs into actionable requirements and guiding design and adoption across teams.

You will conduct discovery, document current and future-state processes, and coordinate stakeholders through established IKM workflows to improve collaboration, decision support,