Information Governance Specialist I: Records & Legal Support

UFCU; Austin (TX); On-site; USD 48,000 - 62,000; Full time

Job summary

UFCU in Austin, TX seeks an Information Governance Specialist I to support records retention, legal request processing, and compliance with regulatory controls. The role collaborates with Legal, Compliance, and Vendor Management to improve processes while handling sensitive member information with care.

Responsibilities include processing subpoenas, assisting with garnishments and levies, and ensuring timely responses to internal and external inquiries in a fast-paced financial environment.

Qualifications

• Minimum of one year in a financial institution or similar data/process-driven environment.
• Strong knowledge of credit union policies and regulations.
• Experience handling sensitive information with confidentiality and compliance requirements.

Responsibilities

• Process records retention and destruction tasks.
• Facilitate subpoenas and research requests for the UFCU Legal team.
• Assist with garnishment, receivership, and levy holds on accounts.
• Handle VOD and return mail processing.
• Maintain strict regulatory and internal control adherence.

Skills

Communication skills

Attention to detail

Team collaboration

Organizational skills

MS Word

MS Excel

Core processing system

Systemware

Education

High School Diploma or equivalent

Tools

MS Word

MS Excel

UFCU Core Processing System

Systemware

Job description

UFCU in Austin, TX seeks an Information Governance Specialist I to support records retention, legal request processing, and compliance with regulatory controls. The role collaborates with Legal, Compliance, and Vendor Management to improve processes while handling sensitive member information with care.

Responsibilities include processing subpoenas, assisting with garnishments and levies, and ensuring timely responses to internal and external inquiries in a fast-paced financial environment.