Information Governance Coordinator

Skadden, Arps...LLP; New York (NY); Hybrid; USD 85,000 - 100,000; Full time

Benefits offered by this job

Salary: $85,000–$100,000

Health care (medical, dental, vision)

401(k) plan

Learning and development opportunities

Well‑being and employee programs

Career community involvement

Job summary

Skadden, Arps...LLP in New York City seeks an Information Governance Coordinator for a hybrid role to manage file intake, transfers, and retention processes. You will advise attorneys and staff on best practices, data privacy, and risk management while coordinating across IT, Records Management, and legal teams.

Key duties include overseeing client file transfers, using Relativity, and maintaining documentation in the DMS.

Qualifications

• Knowledge of Outlook, Excel, PowerPoint and ability to learn new software.
• Knowledge of Relativity and Boolean searching methodologies.
• Knowledge of file types PST, MSG, and ZIP.
• Ability to move, copy and zip files using Windows commands.
• Strong leadership and delegation skills.
• Excellent interpersonal and written communication skills.
• Attention to detail and customer service orientation.
• Ability to work in a demanding and fast-paced environment.
• Ability to manage multiple projects and priorities.

Responsibilities

• Coordinate and perform all aspects of information governance processes, including file intake, management, disposition, destruction, and/or transfer, with minimal supervision.
• Coordinate outgoing client file transfer requests involving IT, Records Management, the Office of the General Counsel, and others as needed.
• Review outgoing client files for compliance with engagement agreements, outside counsel guidelines, and Firm policy.
• Assist with incoming client file transfers, including downloading from file-sharing sites, populating the document management system, coordinating email transfers, loading emails to mailboxes, and tracking transfer status.
• Coordinate with information governance departments at other firms to ensure timely receipt of client and attorney data in compatible formats.
• Import and export emails to and from PST files using Microsoft Outlook.
• Review personal emails of departing attorneys in preparation for export in accordance with Firm policies.
• Utilize Relativity or other document review platforms to review and prepare files for transfer to departing attorneys, other firms, and clients.
• Use Excel to track file transfers, ensure completeness, and provide regular status reports to management.
• Assist, guide, and participate in organizing and filing client emails for retiring partners, departing attorneys, and professional staff.
• Lead and participate in global information governance projects such as office moves and clean-ups.
• Coordinate with the Records Management team to ensure file-management compliance with Firm policy, client guidelines, and best practices.
• Communicate department and Firm best practices to partners, attorneys, and professional staff.
• Assist staff and attorneys in proper use of Firm applications and provide ad-hoc training when appropriate.
• Assist in implementing and administering retention and quality-control programs.
• Assist management in determining the need for change and in developing and implementing the same.
• Understand Ethical Wall and Legal Hold processes and their impact on access to, transferring, and disposition of paper and electronic files, and communicate with partners, attorneys, and staff when necessary.

Skills

Outlook

Excel

PowerPoint

Boolean searching

Windows commands

Leadership

Interpersonal communication

Attention to detail

Multitasking

Education

Bachelor’s degree or higher

Minimum of three years related experience

Tools

Relativity

Job description

Position Overview

We are seeking an Information Governance Coordinator to join our NewYork office (hybrid). The Coordinator will coordinate various Firm resources to perform information governance functions, including file intake, transfers, data access, records retention, and disposition. The role requires exercising judgement to ensure business and ethical obligations are met while advising attorneys, clients, and professional staff on best practices, data privacy, and risk management. The Firm will not sponsor applicants for work visas for this position.

Key Responsibilities

• Coordinate and perform all aspects of information governance processes, including file intake, management, disposition, destruction, and/or transfer, with minimal supervision.
• Coordinate outgoing client file transfer requests involving IT, Records Management, the Office of the General Counsel, and others as needed.
• Review outgoing client files for compliance with engagement agreements, outside counsel guidelines, and Firm policy.
• Assist with incoming client file transfers, including downloading from file‑sharing sites, populating the document management system, coordinating email transfers, loading emails to mailboxes, and tracking transfer status.
• Coordinate with information governance departments at other firms to ensure timely receipt of client and attorney data in compatible formats.
• Import and export emails to and from PST files using Microsoft Outlook.
• Review personal emails of departing attorneys in preparation for export in accordance with Firm policies.
• Utilize Relativity or other document review platforms to review and prepare files for transfer to departing attorneys, other firms, and clients.
• Use Excel to track file transfers, ensure completeness, and provide regular status reports to management.
• Assist, guide, and participate in organizing and filing client emails for retiring partners, departing attorneys, and professional staff.
• Lead and participate in global information governance projects such as office moves and clean‑ups.
• Coordinate with the Records Management team to ensure file‑management compliance with Firm policy, client guidelines, and best practices.
• Communicate department and Firm best practices to partners, attorneys, and professional staff.
• Assist staff and attorneys in proper use of Firm applications and provide ad‑hoc training when appropriate.
• Assist in implementing and administering retention and quality‑control programs.
• Assist management in determining the need for change and in developing and implementing the same.
• Understand Ethical Wall and Legal Hold processes and their impact on access to, transferring, and disposition of paper and electronic files, and communicate with partners, attorneys, and staff when necessary.
• Demonstrate effective interpersonal, written, and verbal communication skills to facilitate effective work relationships with others.
• Communicate regularly with firm personnel, clients, and third parties regarding file intakes, management, and disposition.
• Maintain a complete understanding of the Firm’s file‑management systems, information governance processes, and best practices.
• Comply with and understand Firm operation, policies, and procedures.
• Perform other related duties as assigned.

Qualifications

• Knowledge of relevant Firm computer software programs (e.g., Outlook, Excel, PowerPoint) and the ability to learn new software and operating systems.
• Knowledge of database systems (e.g., Relativity) and Boolean searching methodologies.
• Knowledge of text, PST, MSG, and ZIP file types.
• Ability to use Windows commands to move, copy, and zip files for share‑site posting or saving electronic files.
• Strong leadership skills and the ability to delegate work effectively.
• Effective interpersonal and communication skills, both verbal and written, to interface with lawyers, management, support staff, and outside contacts (including clients and other firms).
• Close attention to detail and customer service orientation.
• Ability to work well in a demanding and fast‑paced environment.
• Ability to handle multiple projects and prioritize work based on shifting priorities to meet deadlines.
• Ability to undertake long‑term projects, recognize more efficient methods for completion, and implement solutions.
• Ability to handle sensitive matters and maintain confidentiality.
• Ability to work independently and effectively within a team.
• Flexibility to adjust hours to meet operating and business needs.
• Bachelor’s degree or higher.
• Minimum of three years related experience or an equivalent combination of education and experience.

Benefits and Compensation

• Salary: $85,000–$100,000 (Actual salary determined by skills, experience, and other factors).
• Competitive salaries and year‑end discretionary bonuses.
• Comprehensive health care (medical, dental, vision).
• Savings plan/401(k) and voluntary benefits.
• In‑classroom, remote, and on‑demand learning and professional development opportunities.
• Robust well‑being classes and programs.
• Opportunities to give back and make an impact in local communities.
• For further details, please visit https://www.skadden.com/careers/staff/employee-benefits.

Equal Employment Opportunity Statement

Skadden is an Equal Opportunity Employer. It does not discriminate against applicants or employees based on any legally impermissible factor, including race, color, religion, creed, sex, national origin, ancestry, age, alienage or citizenship status, marital or familial status, domestic partnership status, caregiver status, sexual orientation, gender, gender identity or expression, change of sex or transgender status, genetic information, medical condition, pregnancy, childbirth or related medical conditions, sexual and reproductive health decisions, disability, any protected military or veteran status, or status as a victim of domestic or dating violence, sexual assault or offense or stalking. Applicants who require accommodation during the application process should contact Alex Taylor at (212)735‑2176. Skadden Equal Employment Opportunity Policy applicants have rights under federal employment law.