Information Associate - Full-Time Days - Sunnyview Hospital

St. Peter's Health Partners, Inc.; City of Schenectady (NY); On-site; USD 22,000 - 29,000; Full time

Job summary

St. Peter's Health Partners, Inc. is seeking an Information Associate for Sunnyview Hospital to support the Neurology Unit. The role focuses on clerical tasks, reception, and medical record maintenance in a Full Time Day Shift.

The Information Associate will assist patients and families, coordinate communications, and help ensure accurate recordkeeping and efficient unit operations. This position requires strong organization and familiarity with medical terminology.

Qualifications

• High School Diploma required; AAS preferred.
• Minimum of two years' work experience in a health-related area.
• Exceptional interpersonal skills.
• Good organizational and time management skills.
• Knowledge of medical terminology.
• Knowledge of various health insurances.

Responsibilities

• Maintains patients' medical records with accurate identification and organization.
• Receives, screens and routes telephone calls and assists patients and families.
• Orders Unit Supplies and manages unit materials via PeopleSoft or equivalent systems.
• Ensures neat and orderly unit environment and maintains bulletin boards with current notices.
• Prepares and distributes center mail and documents; supports unit staff as assigned by supervisor.

Skills

Interpersonal skills

Organizational skills

Time management

Medical terminology

Health insurance knowledge

Education

High School Diploma

AAS preferred

Job description

Description

Information Associate - Sunnyview Hospital

Full-Time Days

Sunnyview Hospital's Neurology Unit is looking for an Information Associate to join their team in a Full Time Day Shift role.

Employment Type

Full time

Shift

12 Hour Day Shift

Position Summary

As a member of the Patient Care Centered Team, the Information Associate provides clerical, communication, reception, supply management and other supportive services for the Unity to ensure high-quality services to patients, family members and other hospital staff.

Principal Responsibilities

Maintaining the patients' medical record:

• Accurate identification of all patient forms and correct organization of medical records
• Organizes chart when patient is transferred to another unit and updates chart forms daily in medical record
• Reviews medical record each shift for consults
• Copies medical record as needed, Deletes medical record of long-term patients as needed
• Scans all Patient Advance Directives to EPIC
• Prepares medical record at discharge
• Collates discharged patient records for Medical Records and Care Center
• Assembles medical records of discharged patients according to the standard format in the most accurate and efficient manner.
• Attaches loose reports to the proper record
• Completes specific tasks for the Patient Care Unit as assigned by the Nurse Manager, Supervisor, or Sr. IA.

Reception

• Acts as a receptionist for the unit.
• Answers, screens and routs telephone calls correctly
• Assists patients', families and the public
• Answers nurse/patient intercom system and relays information to responsible person
• Contacts patients family or doctor as directed
• Ascertains identity of all persons
• Faxes medical information to physicians and Insurance carriers as requested

General Tasks

• Maintains adequate level of supplies. Obtains and returns equipment to proper department
• Responsible for neat and orderly environment with the unit by maintaining bulletin boards with current notices
• Responsible for filing daily assignment sheet by shift
• Receives, opens and appropriately distributes center mail
• Receives, opens and appropriately distributes materials faxed to center
• Ordering Unit Supplies through PeopleSoft

Support Of Unit Functions

• Making sure patient’s names are written on daily assignment sheets.
• Maintaining bulletin boards
• Reporting maintenance issues through Facilities Maintenance Work Order System
• TIS Service Now Self Self-Service
• Checking all computer equipment to assure working properly
• Maintaining nursing stations with no food, beverages, etc. (Using Hydration Stations)
• Preceptor for new IA’s as assigned by Sr. IA or Operations Manager
• Unit specific responsibilities as assigned by Sr. IA or Operations Manager
• Clinical Engineering Work Orders
• Daily check of unit Voalte Phones

Requirements

• High School Diploma required, AAS preferred
• Minimum of two years' work experience in a health-related area
• Exceptional interpersonal skills
• Good organizational and time management skills
• Knowledge of medical terminology
• Knowledge of various health insurances

Pay Range:

$16.20 - $20.75

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.