Information Associate - Full-Time Days - Sunnyview Hospital

NY_SPHP28 Sunnyview Hospital and Rehabilitation Center; United States; On-site; USD 22,000 - 29,000; Full time

Job summary

Sunnyview Hospital is seeking an Information Associate for a full-time day shift. The role supports the Patient Care Centered Team with clerical, communication, reception, and supply management tasks to ensure high-quality patient and staff services.

Responsibilities include maintaining and updating medical records, handling receptions duties, and assisting with unit operations. Applicants should have a High School Diploma (AAS preferred) and at least two years in a health-related setting.

Qualifications

• High School Diploma required; AAS preferred.
• Minimum of two years' work experience in a health-related area.
• Exceptional interpersonal skills.
• Good organizational and time management skills.
• Knowledge of medical terminology.
• Knowledge of various health insurances.

Responsibilities

• Maintains patients' medical records with accurate identification and organization.
• Updates and organizes charts during transfers and daily in the medical record.
• Reviews medical records each shift for consults and discharges.
• Acts as unit receptionist, answers and routes calls, assists patients and families.
• Maintains supplies and supports unit functions including mail, scheduling and equipment handling.

Skills

Exceptional interpersonal skills

Good organizational skills

Knowledge of medical terminology

Education

High School Diploma

AAS preferred

Job description

Employment Type: Full time Shift: 12 Hour Day Shift Description: Information Associate - Sunnyview Hospital Full-Time Days Sunnyview Hospital's Neurology Unit is looking for an Information Associate to join their team in a Full Time Day Shift role. Position Summary As a member of the Patient Care Centered Team, the Information Associate provides clerical, communication, reception, supply management and other supportive services for the Unity to ensure high-quality services to patients, family members and other hospital staff.

Principal Responsibilities

• Maintaining the patients' medical record: Accurate identification of all patient forms and correct organization of medical records
• Organizes chart when patient is transferred to another unit and updates chart forms daily in medical record
• Reviews medical record each shift for consults
• Copies medical record as needed,
• Deletes medical record of long-term patients as needed
• Scans all Patient Advance Directives to EPIC
• Prepares medical record at discharge
• Collates discharged patient records for Medical Records and Care Center
• Assembles medical records of discharged patients according to the standard format in the most accurate and efficient manner.
• Attaches loose reports to the proper record
• Completes specific tasks for the Patient Care Unit as assigned by the Nurse Manager, Supervisor, or Sr. IA.

Reception

• Reception: Acts as a receptionist for the unit. Answers, screens and routs telephone calls correctly
• Assists patients', families and the public
• Answers nurse/patient intercom system and relays information to responsible person
• Contacts patients family or doctor as directed
• Ascertains identity of all persons
• Faxes medical information to physicians and Insurance carriers as requested

General Tasks

Maintains adequate level of supplies. Obtains and returns equipment to proper department Responsible for neat and orderly environment with the unit by maintaining bulletin boards with current notices Responsible for filing daily assignment sheet by shift Receives, opens and appropriately distributes center mail Receives, opens and appropriately distributes materials faxed to center Ordering Unit Supplies through PeopleSoft Support of Unit Functions: Making sure patient’s names are written on daily assignment sheets. Maintaining bulletin boards Reporting maintenance issues through Facilities Maintenance Work Order System TIS Service Now Self Self-Service Checking all computer equipment to assure working properly Maintaining nursing stations with no food, beverages, etc. (Using Hydration Stations) Preceptor for new IA’s as assigned by Sr. IA or Operations Manager Unit specific responsibilities as assigned by Sr. IA or Operations Manager Clinical Engineering Work Orders Daily check of unit Voalte Phones

Requirements

• High School Diploma required, AAS preferred
• Minimum of two years' work experience in a health-related area
• Exceptional interpersonal skills
• Good organizational and time management skills
• Knowledge of medical terminology
• Knowledge of various health insurances

Pay Range

Pay Range: $16.20 - $20.75 Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Trinity Health is one of the largest not-for-profit, faith-based health care systems in the nation. Together, we’re 121,000 colleagues and nearly 36,500 physicians and clinicians caring for diverse communities across 27 states. Nationally recognized for care and experience, our system includes 101 hospitals, 126 continuing care locations, the second largest PACE program in the country, 136 urgent care locations, and many other health and well-being services. Based in Livonia, Michigan, in fiscal year 2023, we invested $1.5 billion in our communities through charity care and other community benefit programs. For more information, visit http://www.trinity-health.org. You can also follow Trinity Health on LinkedIn.