Information Associate - Samaritan Hospital - Emergency Room - FT Days

St. Peter's Health Partners; City of Troy (NY); Presencial; USD 22 000 - 29 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Quality of Life

Tuition allowance

Career development

Flexible scheduling

Resumo da oferta

St. Peter's Health Partners is seeking an Information Associate for Samaritan Hospital's Emergency Room (Full-time, Day shift).

The role provides clerical and reception support, manages medical records, and assists in patient care center operations to ensure high-quality service for patients and staff. The Information Associate will handle charting, discharge records, and coordination of records while supporting unit functions, receptionist duties, supplies, and patient communications.

Qualificações

• High School Diploma required; AAS preferred.
• Minimum of two years' work experience in a health-related area.
• Exceptional interpersonal skills.
• Good organizational and time management skills.
• Knowledge of medical terminology and health insurances.

Responsabilidades

• Maintain patients' medical records with accurate identifiers and proper chart organization.
• Prepare medical records at discharge and assemble records for discharged patients.
• Assist with reception, telephone screening and routing; communicate with patients and families.
• Order unit supplies and manage center mail and faxes; maintain orderly unit environment.
• Support unit functions and precept new Information Associates.

Conhecimentos

Interpersonal skills

Organization skills

Time management

Medical terminology

Health insurance knowledge

Formação académica

High School Diploma

AAS preferred

Descrição da oferta de emprego

Employment Type: Full time Shif t: Day Shift Description:

Information Associate - Samaritan Hospital - Emergency Room - FT Days

Position Summary:

As a member of the Patient Care Centered Team, provides clerical, communication, reception, supply management and other supportive services for the Patient Care Center to ensure high quality services to patients, family members and other hospital staff. The Information Associate will be available to meet the needs of all Patient Care Centers as needed.

Position Highlights:

• Quality of Life: Where career opportunities and quality of life converge
• Advancement: Strong orientation program, generous tuition allowance and career development
• Work/Life: Positions and shifts to accommodate all schedules

Principal Responsibilities:

• Responsible for maintaining the patients' medical record: Accurate identification of all patient forms and correct organization of medical records Organizes chart when patient is transferred to another unit Updated chart forms daily in medical record Reviews medical record each shift for consults Copies medical record as needed Deletes medical record of long-term patients as needed Scanning of all Patient Advance Directives to EPIC
• Prepares medical record at discharge
• Collating discharged patient records for Medical Records and Care Center
• Assembles medical records of discharged patients according to the standard format in the most accurate and efficient manner.
• Attaches loose reports to the proper record
• Completes specific tasks for the Patient Care Unit as assigned by the Nurse Manager, Supervisor, or Sr. IA.
• Receptionist:
  • Acts as a receptionist for the unit.
  • Answers, screens and routs telephone calls correctly
  • Assists patients', families and the public
  • Answers nurse/patient intercom system and relays information to responsible person
  • Contacts patients family or doctor as directed
  • Ascertains identity of all persons
  • Faxes medical information to physicians and Insurance carriers as requested
• General Secretarial:
  • Maintains adequate level of supplies. Obtains and returns equipment to proper department
  • Responsible for neat and orderly environment with the unit by maintaining bulletin boards with current notices
  • Responsible for filing daily assignment sheet by shift
  • Receives, opens and appropriately distributes center mail
  • Receives, opens and appropriately distributes materials faxed to center
  • Ordering Unit Supplies through PeopleSoft
• Other Responsibilities:
  • Support of unit functions
  • Making sure patient’s names are written on daily assignment sheets.
  • Maintaining bulletin boards
  • Reporting maintenance issues through Facilities Maintenance Work Order System
  • TIS Service Now Self Self-Service
  • Checking all computer equipment to assure working properly
  • Maintaining nursing stations with no food, beverages, etc. (Using Hydration Stations)
  • Preceptor for new IA’s as assigned by Sr. IA or Operations Manager
  • Unit specific responsibilities as assigned by Sr. IA or Operations Manager
  • Clinical Engineering Work Orders
  • Daily check of unit Voalte Phones

Requirements:

• High School Diploma required, AAS preferred
• Minimum of two years' work experience in a health-related area
• Exceptional interpersonal skills
• Good organizational and time management skills
• Knowledge of medical terminology
• Knowledge of various health insurances

Please be aware for the safety and security of our colleagues and patients all new employees are required to undergo and pass all applicable state and federally mandated pre-employment screening requirements including:

Pay Range: $16.20 - $20.75

Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.