Information & Assistance Officer

California Department of Industrial Relations; Los Angeles (CA); Hybrid; USD 80,000 - 110,000; Full time

Job summary

The California Department of Industrial Relations is seeking a Workers' Compensation Consultant to provide general public information on workers' compensation benefits and procedures under the guidance of senior officials.

The role may involve telework with hybrid office requirements, and duties include assisting both represented and unrepresented parties and referring to the Duty Statement for full details; location is Marina del Rey, CA.

Responsibilities

• Provide general public information concerning workers' compensation benefits and procedures.

Job description

Job Description And Duties

Under the general direction of the Presiding Workers' Compensation Judge and the Supervising Workers' Compensation Consultant, the Workers' Compensation Consultant (WCC) assists parties, whether or not represented by counsel, by providing general public information concerning workers' compensation benefits and procedures.

Job Description And Duties

Under the general direction of the Presiding Workers' Compensation Judge and the Supervising Workers' Compensation Consultant, the Workers' Compensation Consultant (WCC) assists parties, whether or not represented by counsel, by providing general public information concerning workers' compensation benefits and procedures.

This posting may be used to fill future vacancies in accordance with 2 CCR.

• 249.3

Will consider Workers’ Compensation Assistant.

Duty Statement

You will find additional information about the job in the Duty Statement.

Working Conditions

This position is located at: 4720 Lincoln Boulevard, 2nd floor, Marina del Rey, CA 90292-6902.

The incumbent will work 40 hours per week in an office setting equipped with standard office equipment. Air conditioned, in a high-rise building with elevator access, cubicle with natural and artificial lighting. Telework may be offered upon approval by the supervisor and consistent with DIR's Telework Policy. Effective 07/01/2025 the Hybrid will be 4 days at the Office.